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Prestige Toyota

1096 Route 17Ramsey, NJ 07446
1-855-507-73371-855-507-7337
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Prestige Toyota of Ramsey, New Jersey is proud to be the #1 volume Toyota Dealer in the New York Region*. We are committed to providing a seamless, positive experience fo ... Read more
Prestige Toyota of Ramsey, New Jersey is proud to be the #1 volume Toyota Dealer in the New York Region*. We are committed to providing a seamless, positive experience for all of our customers. Our outstanding customer service has earned us nine Toyota Governor's Awards, 13 Toyota President s Awards, and an A+ rating with the Better Business Bureau. Contact Us today to speak directly to one of our experienced, knowledgeable professionals.

Why You Should Buy a Used Car From Us

One of the largest Toyota dealers in the Tri-state area, with over 150 Certified Toyota's and other makes and models in stock . Our Used vehicles are like New. We have a ... Read more
One of the largest Toyota dealers in the Tri-state area, with over 150 Certified Toyota's and other makes and models in stock . Our Used vehicles are like New. We have a proficient reconditioning process so you are assured of a clean, safe and reliable vehicle when buying from us.

Languages Spoken

  • Español
  • Italiano
  • 한국어
  • Русский
  • Polski

Dealer Disclaimer

Picture may not represent actual vehicle. Price varies based on Trim Levels and Options. See Dealer for in-stock inventory & actual selling price. All prices plus tax, ti ... Read more
Picture may not represent actual vehicle. Price varies based on Trim Levels and Options. See Dealer for in-stock inventory & actual selling price. All prices plus tax, title & license with approved credit. Dealer doc fee $285.00 not included in price. MSRP includes delivery, processing, and handling fees. Picture may not represent actual vehicle. Price varies based on Trim Levels and Options. See Dealer for in-stock inventory & actual selling price. All prices plus tax, title & license with approved credit. Dealer doc fee $285.00 not included in price. MSRP includes delivery, processing, and handling fees.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.6
    Quality Of Work
  • 4.6
    Friendliness
  • 4.5
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 216 
Helen and Joe5/14/2015 04:35:55 PM
5.0
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Digiacomo
I called Prestige spoke with Jake and was given great directions to sales office. A few hours later we met Jake, only to find he sells on-line customers and quickly had Michael Digiacomo assist us with our inquiry. Michael Digiacomo was super assisting us with our interests in a sku # for a Rav 4, but was out for demo. Our next sku # for a Vesta proved great for us. and Michael Digiacomo filled us in with all the questions we asked. Michael had us on the road, Helen and I were overwhelmed with the performance of this vehicle. Quiet with all the muster one can get out of a quiet 6 cylinder engine. A nice looking vehicle with lines and curves that shows Style. The sales department works like a well oiled machine, Sales people and Kevin C. manager - Jim Finance Officer - Susan Scardino and others are courteous and polite as never seen before under one roof. This dealership has Toyota’s Inventory from A to Z. Thank you Michael Digiacomo and Jake for a job well done, Good luck to you and the dealership. Helen and Joe
theresa9195/08/2015 11:19:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jody Bachetti
I was searching for a Toyota and another brand and came to Prestige. I met with Jody Bachetti and her manager Kevin Cadena. After 10 days and numerous phone calls and emails Kevin/ Jody continued to keep in contact with me and ask if they could assist me in any way- no pressure whatsoever. 4 other dealerships later, Kevin/ Jody gave me a great price for a beautiful Highlander. they were always very courteous and professional. The price was slightly higher than a competitor brand, but I took their price instead due to their professionalism and hard work. They made me extremely happy with the car purchase experience and I should have stuck with them to begin with instead of going to there dealerships (different brand). I would highly recommend Prestige especially Jody Bachetti and Kevin Cadena.
ToyoOwner4/23/2015 10:55:21 AM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Bill Troise
I came in for my 20k miles service for my wife's 2013 Toyota. I wasn't aware that we were 1 month and 7 days past the 2 year service coverage. When I explained this to Jeff Weiss he told me that his job was to give "facts and figures and not engage in a dialogue with me about my issues." I told Jeff that I don't drive the car and if we were were given a warning that we were approaching a service contract coverage expiration, we would have brought in the car. He then told me that it's not his job to know "what's going on in my life." Jeff was not interested in understanding my frustration of not having information. I wasn't blaming him, Prestige, or trying to skirt around a payment. I was simply looking for some empathy about my frustration about not knowing the data. Eventually, he decided that I was not worth his time and pushed me off to his other colleague, Caroline Siderias. While working with Caroline, Jeff continued to debate with me from across his desk, and I asked him if this is what he considers good customer service? He replied by telling me that "he is not a robot and will respond to anything and anyone." His attitude and poor customer behavior was so bad that even Caroline asked him to "stop" twice. The other service advisors witnessing Jeff’s directives towards me all looked confused and kept their heads down. To get yelled at by a Service “Advisor” was just a flat-out awful way to start a morning. We have been Prestige customers for many, many years. I have also owned many cars through the years from many different brands and this was the first time that a Customer Service Advisor yelled and dismissed me for asking questions and explaining my frustrations. Jeff Weiss stated many times that his job was to give “facts and figures” and not understand my issues. He dismissed me by asking if I wanted the service or not and was unwilling to show any level of empathy or understanding. He sent me over to his colleague because he felt that “he could not work with me and should work with someone else.” In my opinion, a Service “Advisor” would do more than parrot facts and figures on a computer screen and inform me that I should have read the contract my wife signed 2 years ago. This is the worse service attitude I have ever experienced. As I told the Service Director, Bill Troise, this is the kind of behavior that steers customers towards other options. Jeff kept shouting that he’s not a robot but by continuously telling me that his job was to give facts and figures and not empathize with my frustration, he ended up exhibiting the behavior of an actual robot. Jeff Weiss should not work directly with customers. Terrible and very frustrating experience.
Barbie3/23/2015 07:00:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Adamo
From start to finish, Andre made it easy. He followed up in a timely manner and kept me informed about the car I was interested in and made sure I was pleased afterward. Test drove it on the spot and pick it up two days later. I would definitely recommend Toyota, Prestige, and especially Andre to anyone I know. A very satisfied customer!!!
sol3/11/2015 04:05:13 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Russell Saslow,James Korsgen
as I was shopping online Prestige called me & said as long as I have a price in writing he will honor the price of course I show up & showed the price holds me up for 30 min & then he says no cant do it tried too come up with all kind of excuses. this is not being honest .
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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