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Royal Buick GMC

355 State Rt 23 NorthSussex, NJ 07461-3105
1-866-258-51851-866-258-5185
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Our GMC and Buick products are at the top, IIHS Safety Picks, and a class leader in many categories. Offering you the peace of mind that you are making a smart choice wit ... Read more
Our GMC and Buick products are at the top, IIHS Safety Picks, and a class leader in many categories. Offering you the peace of mind that you are making a smart choice with your next GM Vehicle. **Call Royal today toll free at 1-866-258-5185 to ask questions, or to schedule a test drive. Please remember to ask for Josh when you come in. You will be glad you did! We are confident our competitive pricing and superior customer service will earn your business for years to come!

Why You Should Buy a Used Car From Us

Having a great selection of Pre-owned Cars/Trucks/SUVs gives us the pleasure of bringing those vehicles to you. We also have the priviledge to certify our GM Products. Ca ... Read more
Having a great selection of Pre-owned Cars/Trucks/SUVs gives us the pleasure of bringing those vehicles to you. We also have the priviledge to certify our GM Products. Call Royal today toll free at 1-866-258-5185 to ask questions, get information on your vehicle of interest or to schedule a test drive! Remember to ask for Josh when you come in or call! You will be glad you did! We are confident our competitive pricing and superior customer service will earn your business for years to come

Languages Spoken

  • Español

Dealer Disclaimer

Price includes all costs to be paid by a consumer, except for licensing costs, registration fees, and taxes.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 3.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.2
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 12 
fuky8612/09/2014 10:22:29 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Nick Capella
thanks Nick 4 exelent help am pleased with my new car and good price am definetly recommending to go and see nick he is going to hook you up
syasika9/30/2014 10:52:34 PM
2.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Service
So I made an appoitment for an oil change and to have my driver's door and mirror looked at. I was very pleased with everything! That was until I went to get into my car. I tried to closed the door and it was now banging. I immediately went inside to the service advisor. He came out and thought it being worse then it came in was ok. Thats because he had ordered a part for it and it would be corrected when it came back within the next day or two. Seriously??? I was also told they fixed my mirror. Wrong still the same problem. Oh and my present left for me was a dirty greasy door handle inside my car as well as grease sprayed on the outside of drivers door below my mirror on a white car. When I got home I fixed my door on my own so it now closes properly and cleaned off the grease they left on it. Oh and one of the two of the screws to my door jam was loose as well! I really do not want to go back for the part put in that they ordered. Or to get more grease left on my door when they try to fix my mirror
ZG17/29/2013 05:08:45 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Josh Barlow
Best price, very honest, I got also the best price for my trade in (= blue book), very pleasent and helpful, excelent service. I live 1 hour far from them but it was worth the trip and I will get back to them gain.
rakowke17/26/2013 01:51:23 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Lucas Curcio
I just stopped in to take a look a the new Sierra (2014). Was really impressed by the sales consultant Lucas: friendly, professional and helpful. Not pushy at all and knew his stuff when I asked about the Sierra's features. The showroom was one of the best I've seen: modern, fresh and professional looking. Everyone here dresses in smart uniforms which I like (I am ex-Navy) and this adds to the professional atmosphere. I didn't buy the truck today but will definitely make this my first stop when I do decide to buy. Lucas and Royal definitely sold me on their professionalism - and the new Sierra is awesome!
Chevyfan#16/21/2013 02:39:04 PM
2.0
Overall Rating
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Josh and Harry
HORRIBLE! Traveled all the way from Michigan and bought car. They failed to register my vehicle on time and it is now ILLEGAL TO DRIVE!
Royal Buick GMC responded to this review
6/22/2013
this business has attempted to "meet me halfway" in resolving the issue. They are giving me partial funds to go towards at rental car and are telling me that they are getting the plates into my hands as soon as possible. Although this does not completely fix the issue, they are trying to provide some help.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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