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Lexus of Englewood

60 Rockwood PlaceEnglewood, NJ 07631-2507
1-866-854-61091-866-854-6109

Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new ... Read more
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Why You Should Buy a Used Car From Us

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new ... Read more
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

Languages Spoken

  • Español
  • 한국어

Dealer Disclaimer

Price includes all costs to be paid by a consumer, except for actual motor vehicle charges, state and/or local taxes and a $495 dealer documentary charge. We do not char ... Read more
Price includes all costs to be paid by a consumer, except for actual motor vehicle charges, state and/or local taxes and a $495 dealer documentary charge. We do not charge thousands of dollars in additional fees; the price you see advertised is the price you pay. Contact dealer for most current information. New Car MSRPs do not include manufacturer's delivery, processing and handling fee. Excludes taxes, title, license and optional equipment. Dealer price may vary. ?Prices for factory options and packages are Manufacturer's Suggested Retail Price (MSRP) as of posting date. Lexus strives to build vehicles to match customer interest, and thus they are typically built with popular options and option packages. Not all options/packages are available separately and some may not be available in all regions of the country. Contact your dealer for additional details. ?Delivery, processing and handling fee is based on the value of the processing, handling and delivery services Lexus provides, as well as Lexus' overall pricing structure. Lexus may make a profit on the delivery, processing and handling fee. *
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 4.1
    Quality Of Work
  • 4.3
    Friendliness
  • 3.7
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 213 
Dissapointed5/24/2016 12:55:07 AM
4.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Bill Weismann
I had a few problems with the start of this purchase. But Lexus of Englewood has gone out of there way to correct the problems and insure that I am leaving satisfied. Thank you for all your help.
Lexus of Englewood responded to this review
5/26/2016
We love hearing about customers that have a terrific experience at Lexus of Englewood. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Regards, Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
Axle Hosed3/30/2016 06:50:16 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:not listed
I went to the service center for a routine service (maintenance light came on). The service guy tried to over sell me things I didn't need e.g. new brakes etc. the car is only a year old with 7,000 miles on it. We agreed a regular service for oil. I never received a call the next day to pick up my car and had to call twice to finally get it. Here is the 350 bucks worth of service I received: - Oil changed - Statement said tires were rotated which they were not. - Car wasn't washed (the guy said the machine was broken), - I asked why the interior wasn't cleaned and I was told it was (this is a lie no one attempted to clean the interior). - I provided feedback and was told that the service manager would reach out to me. To date I haven't heard anything and its over a month. Interestingly, I have received around 8 sales call from these guys trying to sell new cars.....total sharks stay away.
Lexus of Englewood responded to this review
3/31/2016
Thank you for taking the time to provide us with feedback. While we at Lexus of Englewood strive to provide all our guests with a truly outstanding experience, it is obvious that we fell short in your case. For that I do apologize and would like the opportunity to rectify it. Please feel free to reach out to me at the dealership to discuss your experience further. Best Regards - Aileen Siekmann; Customer Relations Manager
nds3/28/2016 10:28:12 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Nenad
Very Disappointed, had a terrible experience with Lexus of Englewood, they tried a bait and switch technique replacing a car I was interested in with a much cheaper car. I would never recommend this dealership.
UB Kim3/26/2016 10:38:25 AM
1.0
Overall Rating
Customer Service
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:No employee
I had waited an hour to see the customer service representative but I couldn't see any representative.. Just wasted an hour. I came back home without fixing..I don't understand why an appointment need.. If you wanna enjoy complimentary coffee and bagel, It's great..(In addition the receptionist is very kind)
Dodi2/13/2016 12:41:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Max Elgamil
I had a great time here! My wife and I are very happy with our new NX200 Lexus. Big thanks to Max Elgamil for making this easy. We were able to get a great deal and Max is now our go-to person for anything Lexus. Highly recommend. Many thanks to Max Elgamil especially.
Lexus of Englewood responded to this review
2/16/2016
Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Max went above and beyond for you; it is just an example of why he is such a great asset to our team. We are grateful for your recommendations and please let us know how we may be able to help next! Tim Rinaldi; Director of Operations; trinaldi@lexusofenglewood.com; (201) 568-3900
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Lexus of Englewood : Englewood, NJ 07631-2507 Car Dealership, and Auto Financing - Autotrader