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Paul Miller Volkswagen of Bernardsville

118 Morristown RoadBernardsville, NJ 07924
1-888-918-87941-888-918-8794
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Diesel
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Why You Should Buy a New Car From Us

All of are vehicles are hand picked to assure quality and are put through a rigorous multi point inspection performed by ASE and Volkswagen trained technicians. We specia ... Read more
All of are vehicles are hand picked to assure quality and are put through a rigorous multi point inspection performed by ASE and Volkswagen trained technicians. We specialize in a low-pressure, customer-friendly sales experience. Contact us via chat, text, phone, email, or stop by in person to get the information you need without any hassle. Our VIP appointment process is designed to save you time! You will meet with a manager upfront who is familiar with what's already been discussed and the vehicle will be pulled up, ready for you to test drive.

Why You Should Buy a Used Car From Us

All of are vehicles are hand picked to assure quality and are put through a rigorous multi point inspection performed by ASE and Volkswagen trained technicians. We specia ... Read more
All of are vehicles are hand picked to assure quality and are put through a rigorous multi point inspection performed by ASE and Volkswagen trained technicians. We specialize in a low-pressure, customer-friendly sales experience. Contact us via chat, text, phone, email, or stop by in person to get the information you need without any hassle. Our VIP appointment process is designed to save you time! You will meet with a manager upfront who is familiar with what's already been discussed and the vehicle will be pulled up, ready for you to test drive.

Languages Spoken

  • Español
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.2
    Customer Service
  • 4.4
    Quality Of Work
  • 4.5
    Friendliness
  • 4.2
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 201 
GooseX55/11/2015 01:35:42 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Jim Walker
Could be the worsrt service department I have ever dealt with. The sales experience was great and easy. I bought a '13 GLI and the sales staff was exceptional. Everything was great until you have to deal with the service area. Long story short, I had interior rattles, they have tried 4 times to fix it under warranty but could not. In the time that they were "fixing" my car they also bent my trunk and swirled the paint during one of the complimentary car washes. It was so bad that they had to have the car professionally detailed to try to repair the damage. Now my car is rattling again but when I call the service area, they screen my calls, send me to voicemail and never call me back. If your car is a lease and you dont really care about it then by all means, go get your car serviced there but if you care about your car, trust me and go to any other dealer. Save yourself the aggrevation of their incompetence.
TomP4/14/2015 07:15:08 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff Brandon
I went into test drive a Golf R, which are bit hard to locate. Jeff was very helpful in answering my questions and a pleasure to work with. Some dealers would take advantage of a model's rarity and there was none of that. Just the opposite. This is our second VW and I suspect we'll be getting our third from Jeff and Paul Miller when the time comes. Tom P.
ryssan313/16/2015 10:39:40 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael, Peter
Overall a great experience. The car runs great so far, Michael gave me extra time to go over every form and its meaning with the family, and Peter walked me through just about all the features of the car on the lot. I look forward to interacting with them on a regular basis.
ChrisRichards10032/28/2015 12:02:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeff Brandon, Michael Sclafani
We have been there to investigate and to buy - A GREAT place to go if you want a no pressure experience from a bunch of very nice people! When we arrived with our 2012 Passat which we had purchased through Michael Sclafani he introduced us to Jeff Brandon who in the snowy weather managed to retrieve 3 different Passat models for our test drive and patiently walked us through the variety of financial and purchase options. When we decided - we left while they prepped the car and got some lunch, brought it back and were welcomed in the service area to relax and have our lunch there by the service team. Again the attitude permeates the entire staff. There must be something they are doing right to have two excellent experiences in a row at the same dealership. We certainly have had some nightmares at other places and have walked away thinking "what do these numskulls think they are doing? they can treat us like we're idiots and still convince us to buy? really?" Thanks to Jeff Brandon and Michael Sclafani for the great purchase experience. I have been there fore service 3 times and they were courteous and helpful, always completely explaining they work to be done and finishing the job quickly. You have to go there when you are looking OR when you are buying.
Rodcruz2/07/2015 10:39:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Domingo Iglecias
The salesperson was outstanding. He made a tremendous effort to meet my needs. Domingo Iglecias took his time to explain every single question I asked and informed me in a professional and friendly manner everything I needed to know to make my decision.
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