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Paul Miller Volkswagen of Bernardsville

118 Morristown RoadBernardsville, NJ 07924
1-888-918-87941-888-918-8794
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

All of are vehicles are hand picked to assure quality and are put through a rigorous multi point inspection performed by ASE and Volkswagen trained technicians. We specia ... Read more
All of are vehicles are hand picked to assure quality and are put through a rigorous multi point inspection performed by ASE and Volkswagen trained technicians. We specialize in a low-pressure, customer-friendly sales experience. Contact us via chat, text, phone, email, or stop by in person to get the information you need without any hassle. Our VIP appointment process is designed to save you time! You will meet with a manager upfront who is familiar with what's already been discussed and the vehicle will be pulled up, ready for you to test drive.

Why You Should Buy a Used Car From Us

All of are vehicles are hand picked to assure quality and are put through a rigorous multi point inspection performed by ASE and Volkswagen trained technicians. We specia ... Read more
All of are vehicles are hand picked to assure quality and are put through a rigorous multi point inspection performed by ASE and Volkswagen trained technicians. We specialize in a low-pressure, customer-friendly sales experience. Contact us via chat, text, phone, email, or stop by in person to get the information you need without any hassle. Our VIP appointment process is designed to save you time! You will meet with a manager upfront who is familiar with what's already been discussed and the vehicle will be pulled up, ready for you to test drive.

Languages Spoken

  • Español
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 4.4
    Quality Of Work
  • 4.3
    Friendliness
  • 4.0
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 196 
rpz803ss12/20/2014 06:51:34 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Craig Dotoli, Jeff Brandon
Purchased used 2008 Passat from Paul Miller VW. I planned on going to DMV to title & register the car. I was told by Craig Dotoli, manager, to register the car at the dealership is the same as if you were to go to DMV. My sales rep Jeff Brandon, nice guy, said the dealership had the title, so I didn't think twice. This car is a gift for a friend who had suffered a brain aneurysm back in 2013, was in the hospital and rehab for 8 months, lost his car and if it weren't for some close friends, he would have lost his house as well. The car cost $7300. The paperwork presented read $7306, (no big deal) car was paid in full. I was then charge an additional $299 to prepare the documents and an additional $25.00 because when P.M. took possession of the car, title wasn't put in dealerships name. Now, Craig is telling me that the car's title will take up to 1 month to get.. This car was a Christmas gift, Craig was aware of that & the story I just explained. I could have had the car's title if I would have went to DMV in the first place. Instead, I was charged an extra $329. I called him out on this, and that I needed the title much sooner then that, Craig promised he will get back to me. I left three messages since then, he hasn't returned any of my calls. It would have been nice to present this car with the title in hand to a friend who it took nearly two years to get his life back. Craig clearly knew what he was doing, and has done this before.. Just look at the reviews."Missing Title - Poor Response "&"If you like a runaround this is the place for you" .. Bad way to do business.
megmul2112/16/2014 03:35:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Domingo Iglesias
The staff was extremely friendly and helpful, especially Domingo. They made buying my first car a fast and easy experience. And I absolutely love my new Jetta.
PRVW11/29/2014 10:48:46 AM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Gil Alvarado
Bought two VW's in one month from Paul Miller VW, it's been over a month and we are still waiting for our registration of one of the vehicles since they don't have the title as of yet. Is the dealership suppose to have a "title" prior to selling it to the consumer?? I think so! No one seems to care, though they want to move units and charge you $299 for paperwork handling...Poor follow up, promises, promises and promises....and we are still waiting for this title. Ever since Paul Miller took over from Bernardsville VW the experience has gone down hill.
bill k 194111/26/2014 08:01:02 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:MICHAEL SCLAFANI
We have purchase three vws from this dealership and we have alwys had high regard the way we were treated. Michael was great to deal with. He treated us as family and was very professional.
bachana3311/26/2014 02:23:47 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Domingo Iglesias
I leased a Passat 2015 1.8T over the weekend and the overall experience and service were awesome. Domingo I. was courteous and patient with my doubts and second-thoughts and allowed me the time and space needed to come to the decision. I traded my old Passat very reasonable price. Awesome experience and the dealership is highly recommended.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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