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Kerbeck Subaru

200 Decatur AvePleasantville, NJ 08232
1-888-847-58271-888-847-5827
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Detailing
  • Business Center
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Kerbeck Subaru offers many automotive products and services to our South Jersey area customers. From quality new Subaru vehicles to used cars, we know anyone looking for ... Read more
Kerbeck Subaru offers many automotive products and services to our South Jersey area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in the Tri State area will likely find what they want at our dealership. We carry a complete line of 2012 & 2013 Subaru vehicles, including the Legacy, Forester, Impreza, Outback, BRZ, Crosstrek and Tribeca, making us a perfect choice as your South Jersey Subaru car dealer located in Pleasantville New Jersey.

Why You Should Buy a Used Car From Us

Call Kerbeck Subaru or come visit us in person. We're conveniently located at Route 9 and Black Horse Pike and look forward to helping you with your automotive needs.

Languages Spoken

  • Español

Dealer Disclaimer

*Prices include all costs to be paid by a consumer except license, tax, registration, tire fees (new vehicles), and doc. fee ($379).Kerbeck Automotive makes every effort ... Read more
*Prices include all costs to be paid by a consumer except license, tax, registration, tire fees (new vehicles), and doc. fee ($379).Kerbeck Automotive makes every effort to provide full and accurate information. However, because errors may occur, please contact us before purchasing to verify options and prices. Not responsible for errors or omissions. Contact us for details and vehicle history.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 2.3
    Customer Service
  • 1.0
    Quality Of Work
  • 3.0
    Friendliness
  • 2.3
    Overall Experience
  • 2.7
    Price

Dealership Reviews

1 - 5 of 16 
Kerbeck Subaru SUCKS7/19/2016 12:57:06 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Jessica
Called 5 times & left messages with no response, finally got ahold of someone and she was the rudest, most unprofessional person imaginable! I described my situation and relayed all of my pertinent information, only to be treated as a total hinderance on this woman's daily activities. When I then got frustrated over her lack of knowledge and inability to help, I receive a lecture as to how rude and inconsiderate I am being. Yet I have previously called multiple times and left multiple messages asking for help and a call back, which I never received. I will NEVER recommend this dealer to anyone I know, I will also be calling the Better Business Bureau and issuing a complaint.
Vante May6/04/2016 12:53:35 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Josh
Ask for Josh he was very helpful,friendly and answered all of my questions and if he wasn't sure he took the time to ask his manager .
Long Distance Buyer9/21/2015 09:14:04 PM
1.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Vince, Matt, Phil
I had the same sort of experience as Melbourne 76. The people working at Kerbeck Subaru have possibly the worst customer service and communication skills of any car dealership I’ve ever encountered. Since the end of April – it’s now late September - they’ve had a used car on their website that I’m interested in. At first it was way too much money, but over the summer the price dropped enough so that I ventured an email inquiry to them. I only used an electronic inquiry because I’m over 100 miles from the dealership and stopping by if we were nowhere close to a deal would have wasted my time as well as theirs. My first communication was with Vince but he would not respond after the initial contact. I once again used the inquire button on the car’s listing and communicated with Matt twice. He stopped responding after we talked on the phone and I couldn’t make it to the dealership on Labor Day. Really being interested in the car, I used the inquire button a third time and again communicated with Vince. In each of my communications I was very clear about the deal I wanted – my car and $1000 for their car. Vince’s final communication with me before I visited the dealership was, “It sounds like we are close on the trade but would it be impossible for us to guarantee it with out seeing your trade in person.” I completely understood that figuring they’d say something like, “your car and $1200,” or “your car and $1500,” for their car. I decided that it seemed likely that we’d be able to make a deal so I headed to Pleasantville. It was a three and a half hour trip because of construction on the Schuylkill Expressway. When we arrived at Kerbeck neither Vince or Matt was available. I should have known that when your salesman is hiding from you you’re in trouble. I meet with a salesman named Paul who was nice enough. After doing the test drive we got to the deal. Suddenly their car went from the internet price of $8750 to $9900 and our deal went from my car and $1000 to my car and $6800! Had I thought that we were even going to be at my car and $2000 I would not have bothered driving the 120 miles. (Before I suggested my deal I checked NADA. The value of my trade-in is $5400 and the retail value of their car is $7000.) Since there was no way I was going to pay $12,200 (my car and the $6800) for a $7000 car we left the dealership and headed home. Kerbeck wasted an entire day for me. When I got home I tried calling Vince and got his voice mail. I left a message and he did not call me back. I also sent an email which has also been ignored. My advice: Avoid this place like the plague. If their communication and customer service is this bad when buying a car their after a sale follow-up must be really horrible!
ianwesley4/24/2014 10:13:01 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jamie (GM) and Phil (Salesman)
During my extensive car search I have been to plenty of dealers within the past week. Jamie at Kerbeck Subaru was by far the most honest, helpful, and pleasant person I have worked with in this stressful car buying process. I had a hard time getting approved for the car loan however Jamie helped me out and even got me a great interest rate! I am very satisfied with my car purchase and I would highly recommend taking a look at Kerbeck's inventory as the sales team and management team are great to work with! Pleasure buying from them!!!! A+!!! - Ian
craigqc3/12/2014 02:18:28 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Phil and James
Overall a great buying experience. Dealt with Phil and James the GM. Both know their stuff and are very accommodating. No high pressure sales, no confusing lingo to make you get in above your head. A straightforward dealership with professionals working to get you the best deal. Stop in, take a test drive and see what their best offer is. Do some shopping around afterwards and look for a better deal. If you find it somewhere else, Kerbeck will beat it.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Kerbeck Subaru : Pleasantville, NJ 08232 Car Dealership, and Auto Financing - Autotrader