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Chapman Auto Store of EHT, New Jersey

6744 Black Horse PikeEgg Harbor Township, NJ 08234-3905
1-866-771-79841-866-771-7984
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Why You Should Buy a Used Car From Us

"Unless the Chapman Emblem is on the Back of Your Car or Truck, You've Probably Paid Too Much" - Just minutes from the New Jersey Shore is where youll find the friendly, ... Read more
"Unless the Chapman Emblem is on the Back of Your Car or Truck, You've Probably Paid Too Much" - Just minutes from the New Jersey Shore is where youll find the friendly, professional employees of Chapman Ford. Chapman Ford has $5.2 million in new inventory and over $1.5 million in pre-owned inventory Chapman Ford, your Blue Oval Certified dealer can handle all your automotive needs with their award winning sales, service, parts, and collision departments.

Dealer Disclaimer

Price includes all costs to be paid by a consumer, except for licensing costs, registration fees, and taxes.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000

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Dealer Ratings

24-Month Overall Rating
  • 2.3
    Customer Service
  • 3.0
    Quality Of Work
  • 2.3
    Friendliness
  • 2.3
    Overall Experience
  • 3.0
    Price

Dealership Reviews

1 - 5 of 22 
MicheleCasteel5/15/2014 06:14:17 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Keith
'd like to thank Keith and Chapman Ford for making my buying experience a very pleasant one! We've bought several cars in the past and no other dealership even comes close to Chapman. Keith our salesman was excellent! I highly recommend him and Chapman to anyone looking to purchase or lease a new or preowned vehicle! All the people we dealt with at the dealership were great, thanks again!!!! Very prompt and professional 5 stars
mdohertyjr3/17/2014 03:18:01 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Mike Simon
This is my second review of Chapman Ford in Egg Harbor Township. The first was a horrible experience with buying a used car, and now this second one, in which we paid off a car two years into a seven year contract. We paid for GAP insurance and the bank notified us to contact the dealership for a refund. The first conversation with the dealership, we were asked to fax the necessary paperwork over, which was done the next day. Then it has been a "oh that person isn't in today, let me send you to their voicemail" and we never hear back from them. Multipule calls and voicemails have been made to the General Sales Manager from my wife without a courtesy response back. I bet if I went in to buy a car I would get the same customer service that my wife and I deserve. If this has been a week, I would understand, a month, two months? If the dealership cares about it's customers, then call them back. I am sure that my social network will be interested in my two experiences with Chapman Ford. If the General Manager reads this, and wants to respond, all he has to do is listen to his voicemail and return them.
Chapman Ford Lincoln Mercury responded to this review
3/17/2014
Mr. Doherty, I'm Lauren Kassner the Customer Relations Manager, I want to personally apologize for the experience you have had. We strive to make your automotive experience to be a pleasurable one. I spoke to my Finance Manager Michael Simon he informed me that you sent all the appropriate paper work to the bank, so they can refund your money. We do not personally refund the money for Gap Insurance, that is the banks responsibility. I'm going to have him call the bank to if we can expedite the process for you.
mdohertyjr5/26/2013 07:43:07 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Keith Levitt
First let me say, that I bought my last three cars at Chapman Ford. We went in looking for a second car for the family. I was upfront from the beginning what I wanted to spend. The finance guy came over, we talked numbers, and he lowered the price of the vehicle to try to get to my number. Then they went to get financing to get lower. The salesman, said and I quote "If you leave, you should take the car and not leave without it, as we have someone here waiting for the car also". Nice high pressure tactic. After the bank financing came back and we were about $500 away from what I wanted to pay, the dealership refused to pay, now, I know it is a business, so no love lost in not making a deal. But two things bothered me: 1. Kelly bluebook had the vehicle close to $3000 LESS then the suggested retail sale. and #2, after I refused to drop cash on the car, and refused to accept what they offered, the finance guy walked away and towards the main desk and said "That was a waste of time". Yes Sir it was for you, two hours later I went to Woodbine to another Ford dealership and purchased a car. And I promise you I will never come back to Chapman Ford again to waste your time.
1acrock1/03/2013 12:33:32 PM
5.0
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Keith Levitt
Keith was the best salesman I ever dealt with every body was very friendly this was number 2 truck there will be more and the service center was a pleasure to deal with
chapman111/19/2012 05:12:50 PM
2.8
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Ben&Henry
I was treated badly in service, and then was told I LIED about having a appointment. I complained to my saleman (Henry) but the could do nothing. Totally disapointed with service after buying several auto from Capman.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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