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Route 18 Chrysler Jeep Dodge

400 Route 18 NorthEast Brunswick, NJ 08816
1-855-884-17561-855-884-1756

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

When you purchase a new vehicle at Rt 18, YOU get the star treatment. Each customer gets the The Advantage of the great shopping experience and excellent follow up serv ... Read more
When you purchase a new vehicle at Rt 18, YOU get the star treatment. Each customer gets the The Advantage of the great shopping experience and excellent follow up service that is standard here at Rt 18 Chrysler Jeep Dodge

Why You Should Buy a Used Car From Us

When you purchase a vehicle at Rt 18, YOU get the star treatment. Each customer gets the The Advantage of the great shopping experience and excellent follow up service ... Read more
When you purchase a vehicle at Rt 18, YOU get the star treatment. Each customer gets the The Advantage of the great shopping experience and excellent follow up service that is standard here at Rt 18

Languages Spoken

  • Español
  • Français
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.4
    Quality Of Work
  • 4.6
    Friendliness
  • 4.3
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 185 
VIPER4/21/2015 12:34:38 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Lardieri, John Holden
A wonderful experience to deal with honest people and get quality work done! I would highly recommend this dealership. Everyone I came into contact with was very helpful.
yani34/20/2015 12:18:49 PM
5.0
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Debro, Isaac, and Dave
As soon as we got to the dealer we were greeted with smiles and great personalities. Once we test drove our car we fell in love and Debro worked with us to the max on getting us the price we needed! He was very patient and connected to us in all levels. My husband and I were very satisfied with the outcome and were happy to take home our car! Isaac was also very helpful with the process and again very down to earth staff. Finally, once the prices were settled, Dave was also graciously helpful with finalizing the whole process. Throughout this whole time, we were there with our kids whom were spoiled with gifts and food! The staff truly helped make the whole buying process very easy and worry-free! Our second car will definitely be from them!! Already recommended this dealer to another friend!
minivanmom4/16/2015 08:36:34 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jeremy jo dahl
Jeremy really related to us as far as what we were looking for our growing family and within our budget ! Didn't push us and did everything he could to get us at the price we wanted to be at and with the certain features we wanted in our vehicle I love my Chrysler Town and Country :)
Dmannarano4/16/2015 02:08:02 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Manager Debrau- (SP)
It was late in the day when I purchased my used 2012 Jeep Wrangler. It was rushed and my conscience told me to leave and come back at a better time, but the emotions of a new car got the best of me. I firmly believe I was taken advantage of by this dealership and I would like to document this experience so that future car shoppers could make a determination if this dealership is a safe bet or take their business elsewhere. I have to inform the readers make sure the finance department describes every line item in the sales contract, they did not with me and when I made 8 attempts to contact them back to resolve it they would not help me. As a matter of fact two days of calling the finance department and I could not even get the finance person who wrote up the contract on the phone. When my friend finally got a manager to take his call they flat out refused to respond to the issues even with a letter of Power of attorney. Outlined below are the areas you should concern yourself with and make sure they are explained to you thoroughly, as they were not with me. 1. 198.00 optional theft transfer fee- never did find out what this is and I have repeatedly asked for my money back. 2. 398.00 documentation fee , fees should be optional and no options were ever presented to me. In fact this is just a profit maker as I am told. 3. Finance rate, I asked what the finance rate was, with excellent credit and was told 3.9 based on that conversation. Ended up being financed at 4.9% and they confirmed I had excellent credit. Total deception!! 4. online price was 21,977 and was charged 22,373 after told by the sales person the price would be reduced by 1k, but ended up paying 396 more than the listed price. again never explained how we got to that price. My biggest complaint was with the rudeness after the sale...I asked for help and had a friend who was more involved with the law and I told a manager he could speak for me. My friend was met with rudeness and contempt. They firmly told him they were done with the sale and would not pursue a solution...THIS WAS 24 HOURS AFTER THE SALE!!! Beware of this dealership no one should be shutdown like this with a day of the sale with out explanation or at least kindness to those of us who are not savvy in car purchases.
ouroboros4/15/2015 05:49:15 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bruce Schwarts
Fifteen minutes After filling out the online credit application, I got a call from Robert, the Internet sales manager. Robert's friendly demeanor persuaded me to come to the dealership, where I was paired with Bruce Schwarts. I picked out the car I wanted, and though he was somewhat reluctant, he respected my wish to run the numbers and had his manager Debro try and get it for me. When it didn't work out, Bruce had a solid plan B in place, and in a few hours I was on my way with a new vehicle at an agreeable price.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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