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Lexus of Manhattan

662 11th Ave.New York, NY 10036-2006
1-888-846-41871-888-846-4187
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
View all services and amenities

Why You Should Buy a Used Car From Us

When you purchase a vehicle from Lexus of Manhattan you are purchasing a Lexus from the only "Elite of Lexus" dealership in the 5 boroughs. We sell only prestine, well m ... Read more
When you purchase a vehicle from Lexus of Manhattan you are purchasing a Lexus from the only "Elite of Lexus" dealership in the 5 boroughs. We sell only prestine, well maintained vehicles and pride ourselves on the best customer service. Visit dealerrater.com and read what our customers are saying about their experience with us!

Languages Spoken

  • Español
  • "中文"
  • Français
  • Italiano
  • Polski

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.7
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 151 
Ellada37311/26/2014 11:59:20 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Dariusz Doliwa
I AM VERY HAPPY I went to this dealership with my friend. Louis Rivera and Dariusz Doliwa went above and beyond to make sure I was completely satisfied, because i was keep changing my mind with interior and exterior colors of my car :D ..... Louis Rivera GOT ME THE BEST DEAL I could ever ask, and Dariusz Doliwa was extremely patient, he made sure I understood everything about my car, He didn't rush at all explaining and showing how everything works. I did not feel pressured, wich I liked the best. I would defenetely recomend this place. Had a GREAT experience at Lexus of Manhattan :))) Thank you guys , keep up the good work :*
Lexus of Manhattan responded to this review
11/26/2014
Good afternoon, I would like to thank you for your wonderful feedback and recommendation. On behalf of myself and Louis, we both wish you nothing but the best of luck with your new Lexus! It was my pleasure to assist you and I am looking forward to helping you again in the future. If you should require assistance before then, please don't hesitate to call me at, (888) 308-4847. Dariusz Doliwa
MargoKornfeld 9/11/2014 07:00:00 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Others who no longer work there
From the beginning, Lexus was sloppy. I made an appointment and when I showed up, they had no record of it in the system. The worst was that when I returned my leased vehicle, they also didn't have that appointment in the system and it was a chaotic experience. I returned the car in pristine condition and several weeks later received a bill claiming I only returned one key. I absolutely returned two keys. Lexus never asked me to sign anything that day and they have subsequently kept no paperwork. I have disputed the charge but it's been like a vortex with my account going to a collection agency. 8 months later, I have paid the $400+ charge so I don't have a credit issue but I am still hoping to be reimbursed. I feel like its a scam just to get end of lease cash out of me. To add to their sloppiness, it's almost a year after I returned the car and I'm still getting email offers and calls to schedule service appointments. Don't use them!
Lexus of Manhattan responded to this review
9/12/2014
Dear Sir/Madam, I am sorry to learn that you are upset with the experience you had at our dealership. We never try to scam our customers in order to get money out of them and I am confident that your situation can be resolved. At your earliest convenience, please reach me by phone, so that we can discuss this issue further. The number to get me is, (888) 308-4847. Thank you. Greg Rojek General Manager
wankehoe12/07/2013 08:46:45 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Johnson
Would definitely recommend this dealership- staff was friendly and professional and service was outstanding! They made purchasing a car a pleasant experience as opposed to a stressful one. They were informative and answered questions I didn't even ask! Keep up the good work Lexus of Manhattan!
dennis11010/11/2013 01:43:36 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Josh Garcia
I recent bought a car from lexus of Manhattan. My car sales man was josh garcia. josh explain in detail about the car features and function. He made it easy to understand the capability of my I.S 250. I would like to thank josh and the lexus family for treating me like royalty
wwca10/03/2013 10:12:40 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Flavio Fandino
Terrific, responsive service. They have serviced this car over its 70,000 mile life and hopefully will get it through the next 70,000. Highly recommended/
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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