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Paragon Acura

56-02 Northern BlvdWoodside, NY 11377
1-866-920-11041-866-920-1104
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Customization
  • Handicapped Accessible
  • Concierge
  • Delivery Options
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Why You Should Buy a New Car From Us

Family owned Paragon Acura has been dedicated to serving the community since 1929. That we are family owned and have been successful for so long assures you the best ser ... Read more
Family owned Paragon Acura has been dedicated to serving the community since 1929. That we are family owned and have been successful for so long assures you the best service, reliabilty and satisfaction when choosing your vehicle. Please make an appointment to come see our exceptional vehicles, visit our friendly staff and enjoy freshly baked cookies in our comfortable lounge.

Why You Should Buy a Used Car From Us

Family owned Paragon Acura has been dedicated to serving the community since 1929. That we are family owned will assure you the best service, reliabilty and satisfaction ... Read more
Family owned Paragon Acura has been dedicated to serving the community since 1929. That we are family owned will assure you the best service, reliabilty and satisfaction when choosing your vehicle. Please make an appointment to come see our exceptional vehicles, visit our friendly staff and enjoy freshly baked cookies in our comfortable lounge.

Languages Spoken

  • Español
  • "中文"
  • Italiano
  • Русский

Dealer Disclaimer

Here at Paragon Acura, we do more than sell cars, we provide customer satisfaction for life! Our award winning Service Department and friendly Sales Staff have been in t ... Read more
Here at Paragon Acura, we do more than sell cars, we provide customer satisfaction for life! Our award winning Service Department and friendly Sales Staff have been in the same location since 1929, assuring you of a pleasant and satisfying experience here at Paragon Acura. Prices exclude taxes, title fees and registration, but our Managers and Sales Consultants are ready to help you get into the vehicle of your dreams. Welcome to the Paragon family. *Payments do NOT include license or documentary fees nor sales tax. With Approved Credit. Not all applicants will qualify. Lease and loan quoting is a dynamic process so payments and terms are subject to change prior to contract execution by all parties.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.3
    Quality Of Work
  • 4.4
    Friendliness
  • 4.2
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 500 
Izzy52327/29/2015 02:52:30 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Thomas Ng
The guy who helped me get my car was very professional and friendly. Thanks to him I now drive an Acura MDX! It was an awesome Experience.
winnie7/28/2015 09:50:18 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Thomas Ng
Thomas sold me the model based on what I needed. He never pushed me to get something that I don't need . He gave me reasonable price. Workers are very helpful. He is very patient to listen and to understand what you need and have the related department to explain to you. They have a special team explain to you about the details of the car - one by one and step by step. Very impressed, reliable and organized. I am highly recommend this sales and this dealer.
Paragon Acura responded to this review
7/29/2015
Thank you for leaving us this great review, Winnie. We are very happy to hear that Thomas was so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Bill Finsilver | General Manager | 718.507.3900 ext.302 | william.finsilver@gmail.com
Annie7/23/2015 07:18:35 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Thomas Ng
Thomas Ng was very couteous, caring, attentive, and very professional. He showed compassion based on my situation. I would definitely recommend him to my friends and family if they every need to buy a car.
Paragon Acura responded to this review
7/24/2015
Annie, thank you for this great review! Thomas is truly an exceptional employee and we appreciate him for giving you a great experience! We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Bill Finsilver | General Manager | 718.507.3900 ext.302 | william.finsilver@gmail.com
lori7/18/2015 06:22:35 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Jetina
I have leased two cars (over the phone!) from Paragon Acura - with one year to go on my current lease, six weeks ago I received a letter stating that they were in need of low mileage used cars and would like to offer an early trade in. Obvious marketing but I took the bait and called. The salesperson told me that they actually had a buyer for my car (TSX Wagon is no longer being made) and they were very interested in making the deal happen. We spent about three hours over four phone calls and ultimately they did not have the RDX that I wanted in stock. Yesterday, I received another letter – so I called again. I spoke to Jetina and was very clear about my history with the dealership, the call six weeks ago, and that I was happy to make a deal but did not want to waste my time if it could not happen. I told her the mileage on my car, the condition, told her what I wanted and the price that I wanted it for. She told me that there were two cars in stock that would work – quoted prices. She asked if we could schedule an appointment – I again reiterated that I would only come in if it was to make a deal. I gave her my account number, told her to look into it and call me back when all was confirmed. She called me back 20 minutes later and told me that one of the two was in fact a demo, but the other was available and re-stated the price. She said that they needed to look at my car and if the condition was what I said, we should be able to make a deal. In good faith, I scheduled the appointment and went in today. The salesperson, Alex, appraised my car at $18,500 and told me that I had a lease payout of $25,000 – he said that we were far apart but would talk to his manager. And the dance began … he came back 15 minutes later and said he was sorry – we were too far apart and that he suspected a glitch in the system that sent me the letter in error. I expressed my irritation and told him that if Jetina had been forthcoming, this would not have happened. He did not give me numbers, he did not try to make it happen, he told me that I could have his contact information and deal with him directly next time I received this letter to avoid wasting my time again. I told him that there was no risk of that as I would not be coming back. As I was leaving, I stopped in to speak to the general manager Bill Finsilver who is ill-equipped to deal with women – and an angry one at that. He was condescending in his apology, and began explaining the intricacies of a car transaction to me – an explanation that I did not ask for nor did I need – and insinuated that I did not understand the offerings of the letter and was not clear with Jetina what my expectations were for the visit. As I left the dealership, I texted Jetina and told her that the visit was the opposite of what I was told and she responded “I’m sorry you feel that way. I do apologize I was only doing what I was told to do.” In thirteen words, she confirmed the lack of integrity the dealership operates with and that appointment quotas trump what would have been a 3 car, 9 year customer.
sandra7/18/2015 11:19:34 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Francis,Thomas Ng
Got a lease for an acura mdx yesterday and dealt with an exceptional sales person, Thomas Ng. He was knowledgeable in sales and service and was efficient in completing the process as fast as he could. Would recommend him and his dealership.
Paragon Acura responded to this review
7/22/2015
Sandra, we appreciate you taking time to leave us a great review! We are pleased to know that Thomas did a great job in assisting you in your purchase. He is a great asset to our team and we appreciate everything he does. If there is anything else we can do for you please don't hesitate to give us a call! Best, Bill Finsilver | General Manager | 718.507.3900 ext.302 | william.finsilver@gmail.com
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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