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Ramsey Volvo

585 ROUTE 17 SRAMSEY, NJ 07446-2047
1-855-346-10691-855-346-1069

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Children's Play Area
  • Delivery Options

Why You Should Buy a New Car From Us

Ramsey Volvo has been serving Bergen, Rockland and Orange county customers for over 45 years. Only minutes from all major roads and bridges. A leader in customer satisfac ... Read more
Ramsey Volvo has been serving Bergen, Rockland and Orange county customers for over 45 years. Only minutes from all major roads and bridges. A leader in customer satisfaction.

Why You Should Buy a Used Car From Us

Ramsey Volvo has been serving Bergen, Rockland and Orange county customers for over 45 years. Only minutes from all major roads and bridges. A leader in customer satisfac ... Read more
Ramsey Volvo has been serving Bergen, Rockland and Orange county customers for over 45 years. Only minutes from all major roads and bridges. A leader in customer satisfaction.

Dealer Disclaimer

Car may have minor road chips, light scratches, wheel scuffs, etc. Depending on the age of the vehicle, normal wear and tear should be anticipated. We may or may not have ... Read more
Car may have minor road chips, light scratches, wheel scuffs, etc. Depending on the age of the vehicle, normal wear and tear should be anticipated. We may or may not have all the keys and floor mats. Prices are plus any government fees such as taxes, motor vehicle - registration, and or tire tax, and any dealer charges such as documentary fees, prepatory fees, transportation charge, or any export or wire transfer fees.you at our dealer cost.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
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Dealer Ratings

24-Month Overall Rating
  • 4.3
    Customer Service
  • 4.2
    Quality Of Work
  • 4.4
    Friendliness
  • 4.3
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 245 
cichris2/10/2015 06:29:20 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:sales manager / GM
I purchased a newer preowned Volvo from this dealership and just had a horrible experience with them. I live an hour from the dealership and they told me when would be the best time for THEM to come get the car (really). The only thing I really wanted done was a full detail, especially with the cold winter, they said absolutely and when I picked it up it was just washed and waxed. I went down to speak to the detail guys and they told me the salesman never requested that, he said only wash and wax. They felt bad and quickly sprayed some cleaner all over and it left splat marks ALLLLL over my leather seats. It took hours to clean off and still comes out on the seats. I literally found cookies smashed in the trunk carpet, post it notes all under the front seats with garbage, little clumps of dirt around the radio and center console. So upset! I got home and spent 2 hours detailing it myself, I called to tell them my disappointment and the manager of sales had the nerve to TEXT me "we would be happy to clean your car again" (which I live an hour away). So I waited a few days and decided to call dealer manager and he had the nerve to not even call me back. I paid $150.00 in my buyer contract for a full detail. I am just upset with the way they responded, I would have been satisfied to just here someone on the phone apologize for the lack of making my car purchase an exciting day. People work hard to save up and buy a car that is special to them and they totally took that happy day away from me, I went home upset and feeling taken advantage of. There was also 2 small dents in the car and they gave me the hardest time about popping them out. This was not a cheap car and I cannot believe that they would let any customer leave there feeling unsatisfied, piss poor. They told me they changed the oil and fluids, a few days later my service light came on because I had no windshield wiper fluid. I visited many Volvo dealerships, Smythe Summit, Prestige Hanover, Bridgewater and ALL were so kind and respectful, this was just embarrassing service. My family is a Volvo family and this was our first purchase at this dealership and our last. To bad because my brother is currently buying one and will not go their just because they didn't call me back. Again, at first I was not asking for much but just for someone to call me back so I could share that I was a bit disappointed with the experience but after I was told they would call me back ASAP and I got a text, I felt insulted. ( I bought my car at this dealership because it was the only one that had the year, color and mileage I was looking for).
luce1/29/2015 06:46:57 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:John Bayatti
I returned my 24 month leased Volvo with only 16,000.00 miles in excellent condition. Volvo did not consider this in leveraging my new lease. They told me they would take care of my final lease payment and never it. My mistake was I should have had it in writing, I've had many other cars Honda, Toyota, Lexus etc. They waived my last payment on my lease they considered and waived for normal wear and tear charges as well. By the way I was a loyal Volvo customer since I owned a Volvo. That didn't matter! Don't buy their promotions, it's a scam. That's how they get you to put more money down. Ramsey Volvo is terrible! Do not go there! They will not work with you! No loyalty! I am very upset that I had to pay my final lease payment for my Volvo that was no lonfer in my poession. I would have paid that last month payment then leased the new car if he didn't tell me Volvo would take care of it! Get everything in WRITING! DON'T TRUST THEIR WORD! Then I get hit with a wear and tear charge fro the inspector. If you want a Volvo go to Paul's Volvo in Hawthorne! unfortuately they didn't have the car color I wanted so I ended up going to Ramsey! NEVER AGAIN.
agper12/01/2014 09:48:02 AM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Tammy
Unless you like to be yelled at and mistreated, do not go here. The customer service is terrible! I would not recommend this dealership to anyone.
Rhumphre10/01/2014 07:29:00 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tim Bourne
The salesman was very professional and fair. After finalizing the purchase we received a tutorial by the salesman on the S60 model we purchased. The experience was excellent.
Lax168/01/2014 05:01:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Richard Sass
Viewed deal on Ramsey Volvo website, called and spoke with Richard Sass, gave me all the information, met him at dealership, found S60 I was looking for, deal was done very smooth, outstanding job.
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