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Bay Ridge Lexus

6502 5th AvenueBrooklyn, NY 11220-4707
1-888-342-90681-888-342-9068
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Internet Access
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

You can trust Bay Ridge Lexus because we've been in the business for over 15 years. We work hard to offer our customers the best in pre-owned cars. We don't just want you ... Read more
You can trust Bay Ridge Lexus because we've been in the business for over 15 years. We work hard to offer our customers the best in pre-owned cars. We don't just want your business today... we want you to come back in the future, too. Bay Ridge Lexus also arranges financing, warranties and service contracts.

Why You Should Buy a Used Car From Us

You can trust Bay Ridge Lexus because we've been in the business for over 15 years. We work hard to offer our customers the best in pre-owned cars. We don't just want you ... Read more
You can trust Bay Ridge Lexus because we've been in the business for over 15 years. We work hard to offer our customers the best in pre-owned cars. We don't just want your business today... we want you to come back in the future, too. Bay Ridge Lexus also arranges financing, warranties and service contracts.

Languages Spoken

  • Español
  • "中文"
  • 한국어

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.6
    Quality Of Work
  • 4.6
    Friendliness
  • 4.5
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 188 
maureen557/18/2016 08:46:17 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Matthew Mcalpine
Anytime I bring my car in for service Matt Mcalpine is so professional. I been away and I didn't get a chance to write my last review. I will continue working with Matt when I need car service.
Bay Ridge Lexus responded to this review
7/18/2016
Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with the experience in which I provided you with and I wish you continued luck with your Lexus! If you show should require further help with anything relating to your car, please feel free to contact me at, (866) 813-1665. Matt Mcalpine, Bay Ridge Lexus.
Lexus7/06/2016 04:56:18 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Abe Shrief
This had to be the easiest, quickest car buying experience ever. We went in, spoke to Abe. Shrief ,told him what we were looking for and how much we wanted to spend and the deal was done. Abe went above and beyond , made my family very happy thank you so much Abe.
Bay Ridge Lexus responded to this review
7/06/2016
I would like to thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle purchasing needs. I am glad that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus! If you should require further help with anything relating to your car, please feel free to contact me at, (866) 813-1665. Abe Shrief, Bay Ridge Lexus.
Barbara from Albany7/01/2016 12:51:49 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:General Manager, Eugene, fails to meet the L/CPO standards. And doesn't return phone calls.
Bay Ridge Lexus has their own set of standards to L/certify a car which falls far below the Lexus Corporation specifications. Dents and scratches, even affecting paint, are perfectly acceptable to Bay Ridge. The salesperson, Abe, reminded me several times that it was a used car and their inspection does not include the vehicle’s exterior. He claims to work at the dealership for 2 years. Is he being fallacious or has he not had the chance to read the L/Certified checklist, yet. After leaving in disgust, I called the GM, Eugene, the next day and he had the 3 inch circular dent in the hood removed. However, he claimed he has no money in the car to repair the paint on the hood or bumper. Really? Then why is this car certified? Dealers like this damage the reputation of Lexus. Lexus Corporation needs to take a more active role in monitoring their dealers or their lax attitude will eventually catch up to them. Such that the L/certification program becomes meaningless.
Barbara from Albany responded to this review
7/05/2016
Dear Mr. Wood, I appreciate you taking the time to respond to my review. You are correct that I was disappointed with the service and integrity at Bay Ridge. You obviously missed the point of my review. I hope you didn’t feel I was seeking reimbursement for my time and effort driving to Brooklyn. My negative review is a result of your dealership’s lack of integrity in upholding the standard of the Lexus Corporate certification program. A direct quote from the Corporation’s website regarding its certification is as follows: • “In order to meet the rigorous standards of Lexus certification, specially trained technicians at each Lexus dealership put every vehicle through an exhaustive series of examinations, helping to ensure reliability, quality and customer confidence. Only the best pre-owned Lexus vehicles qualify, and they're exclusively at your Lexus dealer.” I am still astonished that this car is still listed on your website as certified. The car is advertised without disclosing these dings and scratches. This car should NOT be certified. How can you believe your standards are consistent with that of the Corporation? I hope that Lexus recognizes your dealership’s shortfalls and retrains you and your staff on their Corporate sponsored programs. Sincerely, Barbara
HarleyBoBo1235/31/2016 08:31:27 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:CINDY RIVERA
Overall this is a very good dealership to work with. Cindy Rivera provided excellent customer service. She helped to identify a recall issue for my old car. She was able to price match a quote that I got from a NJ dealership. Cindy is very professional and I would recommend my friends to her.
Bay Ridge Lexus responded to this review
6/02/2016
Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle purchasing needs. I am glad that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus! If you should require further help with anything vehicle related, please feel free to contact me at, (866) 813-1665. Cindy Rivera.
kaitlynrgallagher5/26/2016 11:36:13 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Yuri Belyanskiy
My name is Kaitlyn and I visited Bay Ridge Lexus this past weekend to finance my existing lease. Yuri was amazing and made the whole process extremely easy and painless. Definitely request him when you visit! :)
Bay Ridge Lexus responded to this review
5/28/2016
Hello Kaitlyn, Thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with the experience in which I provided you with and I wish you continued luck with your Lexus! If you should require further help with anything vehicle related, please feel free to contact me at, (866) 813-1665. Yuri Belyanski.
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Bay Ridge Lexus : Brooklyn, NY 11220-4707 Car Dealership, and Auto Financing - Autotrader