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New Rochelle Chevrolet

291 Main StNew Rochelle, NY 10801
1-877-913-25781-877-913-2578
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

New Rochelle Chevrolet in NY has a strong and committed sales staff with many years of experience satisfying our customers needs. Feel free to browse New Rochelle Chevy's ... Read more
New Rochelle Chevrolet in NY has a strong and committed sales staff with many years of experience satisfying our customers needs. Feel free to browse New Rochelle Chevy's massive inventory online, request more information about vehicles from one of our Chevrolet trained sales professionals, set up a test drive with a sales associate or inquire about financing! We specialize in Guaranteed Absolute Satisfaction! New Rochelle Chevrolet is located in New Rochelle, New York.

Why You Should Buy a Used Car From Us

New Rochelle Chevrolet in NY has a strong and committed sales staff with many years of experience satisfying our customers needs. Feel free to browse New Rochelle Chevy's ... Read more
New Rochelle Chevrolet in NY has a strong and committed sales staff with many years of experience satisfying our customers needs. Feel free to browse New Rochelle Chevy's massive inventory online, request more information about vehicles from one of our Chevrolet trained sales professionals, set up a test drive with a sales associate or inquire about financing! We specialize in Guaranteed Absolute Satisfaction! New Rochelle Chevrolet is located in New Rochelle, New York.

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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Dealer Ratings

24-Month Overall Rating
  • 2.3
    Customer Service
  • 2.7
    Quality Of Work
  • 2.8
    Friendliness
  • 2.2
    Overall Experience
  • 3.0
    Price

Dealership Reviews

1 - 5 of 35 
Chazworkx3/30/2015 02:12:00 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Stephen H. / Shawn R.
I visited the Chevy of New Rochelle dealership over two consecutive weekends working with the same salesperson, Stephen H. The experience started out well, I got a tour of the Chevy Traverse and a breakdown on some of the features and packages. I scheduled a test drive the following weekend with my family. The test drive went well and everything seemed promising in terms of customer service, answering my questions, accommodating us and making us feel at home. He gave me a quote based on my car specs (which were very basic and flexible), the price was very inflated based on what I had been seeing across other Chevrolet’s in the tri-state area. This prompted me to pull out my Truecar app and show him what a dealership over in Hawthorne, NJ was offering on the same Traverse. He proceeded to drop the price to be competitive with the NJ place. However upon appraisal of my trade-in the low-balling began. I was offered an insulting appraisal of only $500 on a car that should’ve gotten at the very least about $2300 as per Kelly Blue Book/Edmunds. I wasn’t asking for anything outlandish, I knew the car had seen it’s better days but I simply wanted something offered to meet the low end of the trade-in spectrum. I immediately told him that offer was unacceptable. He immediately doubled his offer to $1000, which was still insulting. After being told he could go no further he called over his manager Shawn and began offering me used vehicles, leasing options and more. We walked and went to Chevrolet of Scarsdale where we were not only greeted by a courteous and professional staff but the intro to the dealership was far more involving in terms of asking us what we were looking for in a vehicle, how we planned to pay as well as trade-in options. By the time we got down to meeting our salesman we were right to business. Upon further discussions at the Scarsdale location I discovered that some of the answers I got regarding the standard features turned out to be misinformation based on what Stephen had told us; such as the Navigation system being available on the LS model and that it is simply a software installation that needed to be done. Needless to say we ended up with a very fair deal at Scarsdale on the same Traverse, paid almost $3000 less AND got $3000 on my trade-in. I would NOT recommend Chevrolet of New Rochelle to anyone looking for honest and fair negotiations on a car.
victorres443/18/2015 08:15:34 AM
1.7
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Felipe
I was inquiring about getting help to find a Preowned 2013 Camaro LE1 Model in white. they said they could help locate one at another dealer and get it for us. And to start the ball rolling they would need a deposit of 500.00 so if they find a car to put a hold on it and contact me to see if that would be the car I wanted. 30 days later nothing was found. I dedecided to look on the online my self and found one at Lasorsa chevy and a few in other dealers. I then call New Rochelle chevy and they said ok they will take care of it. Well 3 days later notting was done. I decided to call my self and called Lasorsa made a appointment to see the car and bought the car the next day. When back to New Rocelle chevy to get my deposit back and they where mad that I bought the car and ask why you do it they suck. After waiting about 20 min I finally got my deposit back. Never again will I ever come here!!!
robdokwon3/14/2015 06:41:03 PM
1.5
Overall Rating
Customer Service
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Unknown
I pulled up in front and got out to ask quickly if they have a Traverse on the showroom and he said "no". That's it, just "no". Another salesman overheard this and nicely suggested to him and me that there was one right out front. I walked outside quickly to check and before I could even take a few steps towards the car, the initial salesman curtly waved his hand at me and said "you gotta move car, you can't leave it there" and gave me a disapproving look. I was with my 3 year old at the time and in the immediate market for a Traverse LTZ or Tahoe and would have preferred to have done business with my local Chevy dealer (I live in New Rochelle), but not anymore. If there's a salesman at that dealership that feels that free to be impatient and insulting to a new customer just in the door from the rain with his 3 year old waiting in the car, then chances are the management is the real problem and it's foreseeable only more problems will follow. I'm annoyed though as I'm forced to travel out of town now to lease a full-sized Traverse or Tahoe. No winners here.
lbets10x3/14/2015 02:17:36 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:2
Just drove over an hour to purchase a truck. Spoke to a Manager had an actual appointment only to be told the truck was sold the night before!!! I now believe said truck didn't even exist and I was lured in for something else! Horrible customer service! I will now stick with Brooklyn dealers from now on!!! This place SUCKS!
carga77/27/2014 02:30:41 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark, Robert, Camile
I have read these negative reviews and couldn't disagree more. These people can't even begin to know what an unscrupulous dealership can do to you. I thought I had leased a new Honda CRV in N.J. 2 months later I am told to return the car because the finance didn't go through. I never wanted to lease but they talked me into it. I actually went to Honda to look at a 2011 Traverse. After I returned the car to Honda (which turned out to be a blessing) it was a stripped down 2013 and I was paying $30,000. I went to New Rochelle Chevrolet after a few phone calls. They assured me I would not leave the lot until the vehicle was really mine. long story short I purchased a 2011 Traverse with everything you can imagine. My salesperson Camile was wonderful she even followed us and drove the car home because I get nervous driving over the bridge. Mark in finance was also wonderful explaining every detail to us. I will tell everyone in New Jersey it is worth the trip to New Rochelle. Sincerely C & G
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