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Johnstons Toyota

5015 Route 17MNew Hampton, NY 10958
1-877-276-89061-877-276-8906

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Johnstons Toyota is proud to be a family owned and operated Toyota dealership located in New Hampton, NY. Just celebrating our 54th year in business! Johnstons continues ... Read more
Johnstons Toyota is proud to be a family owned and operated Toyota dealership located in New Hampton, NY. Just celebrating our 54th year in business! Johnstons continues to be an asset to the community and the customers they serve by finding new an innovative ways to provide high quality service and give back.

Why You Should Buy a Used Car From Us

Johnstons Toyota is proud to be a family owned and operated Toyota dealership located in New Hampton, NY. Just celebrating our 54th year in business! Johnstons continues ... Read more
Johnstons Toyota is proud to be a family owned and operated Toyota dealership located in New Hampton, NY. Just celebrating our 54th year in business! Johnstons continues to be an asset to the community and the customers they serve by finding new and innovative ways to provide high quality service and give back.

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.5
    Quality Of Work
  • 4.8
    Friendliness
  • 4.6
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 168 
Jerry2/04/2016 11:33:28 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Cabrea,Dan Rosenblum
This is my 4th vehicle purchase at Johnstons Toyota. I return because of the sales and service provided, and the quality of Toyota products. Highly recommended.
M&M10/22/2015 01:14:59 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Gabriella Ward
We walked in looking for a 2016 Tacoma, a model which hadn't quite been shipped to dealers yet. Notwithstanding, Gabriella Ward met us at the door and said "let's see what's in the pipeline." A half hour later she'd found exactly what we wanted and so we signed on the dotted line. She made our purchase a pleasure. Gabby followed up on her sale and guided us through the wait and the closing. Ask for her. She'll take good care of you. The rest of the staff was helpful too, but we think Gabby is the standout! Thanks, Gabby!
Johnstons Toyota Scion responded to this review
1/06/2016
Thank you for the kind words. We are happy that you had such a great experience. Gabby is a great fit here at Johnstons Toyota and we know she will do the customer right. We are proud to have Gabby and you as part of our Johnstons Family. Don't forget that our dedication to you doesn;t stop at sales our service department is here to help you every step of the way.
LMG110/20/2015 10:20:32 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Gabriella Ward and Carmello
I have a 2004 Sienna with 327,000 miles. I love this car. I also am very satisfied with your Service Department that has kept this car in great shape for the past 11 years. For these reason I thought I would look at a new Sienna. Just looking with no intention to buy at this time. Gabby Ward met me at the door and I explained I was looking for information. She was very welcoming, showed me the various models and then we test drove the Sienna and Venza. Afterwards she gave me detailed information on the various Sienna models and the Venza including pricing. All of this information was very helpful and I decided not to wait to purchase the car. Gabby, Paul and Lynn, while very thorough, made purchasing the car easy. When I picked up the car, Carmello gave me an in-depth orientation on how each of the various items worked and how to use the car manuals and website. I have gone back once with a question and Gabby was been terrific. She showed me what I was doing wrong and fix the problem immediately. Thank you Johnston's Toyota for giving me your very competent and friendly employees to work with while purchasing my new Sienna.
james112110/03/2015 08:39:28 PM
1.0
Overall Rating
Quality Of Work
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:They made me choose an employee to post this review, I did not work with Chris or Ryan I was handled by a woman at the front desk
Took my 2014 Prius in for its initial 10k maintenance which entailed an oil change and tire rotation. After about an hour and a half of waiting my car was returned to me. On my way home I noticed I was getting horrible gas mileage around 3-4 mpg less than I usually get. When I got home first thing I did was check my oil level, it was about an INCH from the excessive level mark..... I immediately looked at the service receipt and noticed they added 5 yes 5 quarts of oil. Max oil level with filter is 3.9 quarts.... How could a dealership screw up something so simple as an oil change on a car they sell. I took the car to Valvoline and they emptied out the excess oil, they also told me the dealership used a velvet washer instead of aluminum and left an oil all over the outside of the pan indicating they over filled it but never bothered to clean up the mess. Service users beware.......
Ang0089/09/2015 11:11:37 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Kelvin Joseph,Lynn Desmond
I came to Johnston's Toyota after my friend had a not so pleasant experience at another Toyota dealership. From start to finish, I had a pleasant experience. Kelvin Joseph is an exceptional salesman. He is friendly, knowledgable and genuine with his assistance. He was also super patient with meeting my needs in what I was looking for specifically. I recieved a follow up call a few days after my purchase to make sure I was still happy with my selection and to make sure all was well with my new truck. It's been 2 months since my purchase and I still talk about the service to friends and family. I even converted my friend to have his truck serviced at Johnstons in the future.
Johnstons Toyota Scion responded to this review
9/18/2015
Thank you so much for choosing Johnstons Toyota to purchase your vehicle from. We try to treat each an every customer as they were part of our family. Kelvin is truly genuine in doing this. We appreciate you sharing your experience as well as refering us to your friend for service. Remember our service department is here for you too. Enjoy singing, "Got my Toyota at Johnstons Toyota..."
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Johnstons Toyota : New Hampton, NY 10958 Car Dealership, and Auto Financing - Autotrader