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New Rochelle Toyota

47 Cedar StNew Rochelle, NY 10801-5212
1-888-881-28761-888-881-2876
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
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Why You Should Buy a New Car From Us

At New Rochelle Toyota we take pride in everything we do. We offer new Toyota models including 2014 models starting to arrive, and used cars to the New Rochelle area and ... Read more
At New Rochelle Toyota we take pride in everything we do. We offer new Toyota models including 2014 models starting to arrive, and used cars to the New Rochelle area and have the staff in all departments to expertly serving our New Rochelle, Bronx, Westchester County, White Plains, Mt. Vernon and Yonkers customers. We want to be your choice for all Toyota services in New York and will do what it takes to keep you 100% satisfied.

Why You Should Buy a Used Car From Us

At New Rochelle Toyota we take pride in everything we do. We offer new Toyota models including 2014 models starting to arrive, and used cars to the New Rochelle area and ... Read more
At New Rochelle Toyota we take pride in everything we do. We offer new Toyota models including 2014 models starting to arrive, and used cars to the New Rochelle area and have the staff in all departments to expertly serving our New Rochelle, Bronx, Westchester County, White Plains, Mt. Vernon and Yonkers customers. We want to be your choice for all Toyota services in New York and will do what it takes to keep you 100% satisfied.

Languages Spoken

  • Español

Dealer Disclaimer

Due to the high demand for our individually selected vehicle inventory, there may be a time that the individual vehicle is no longer available at the time you arrive at t ... Read more
Due to the high demand for our individually selected vehicle inventory, there may be a time that the individual vehicle is no longer available at the time you arrive at the Dealership. This is due to a time delay between posting the vehicle, its actual sale and delivery and removal from the website. Posting, sale and delivery of all pre-owned vehicles is an evolving process. Sometimes displayed vehicles may still not be available for a variety of reasons, such as subject to prior sales, removal and transport elsewhere, awaiting title and ownership confirmation.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.3
    Quality Of Work
  • 4.5
    Friendliness
  • 4.4
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 242 
Happy Customer5/01/2016 09:48:43 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Walter
Walter is the greatest. He has been most professional and friendly in a sincere way for over ten years. I would suggest removing the TV from the waiting room. Go with audio instead. Soft rock mixed with jazz and classical music would help de-stress the customers.
New Rochelle Toyota responded to this review
5/04/2016
Thank you for this awesome review. You have been doing business with Walter and our dealership for years and your review about us is truly appreciated. We are happy to hear that Walter has consistently been professional and friendly during your visits. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. We will continue the great service that you have been used to for years. Take care and happy trails. Regards, Devica Seecharran - Client Care Director, 914-576-8000, dseecharran@newrochelletoyota.com
Pat11264/28/2016 11:02:22 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Dean
I was going from dealership to dealership.. Not receiving the service I was looking for. Until I decided to visit Toyota of New Rochelle. I was greeted by a very professional man name Dean. After sitting with Dean I decide this place is where I needed to be. Dean provided me with so much information and options to go with. He really went above and beyond to help. I was truly grateful for his service... Thank you Toyota of New Rochelle for hiring professional dealers Praines38
New Rochelle Toyota responded to this review
5/04/2016
Pat, thank you for taking the time to notice those efforts and leave us this 5-star review. Dean is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Regards, Devica Seecharran - Client Care Director, 914-576-8000, dseecharran@newrochelletoyota.com
Josh Perkiel4/18/2016 03:45:58 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Patty Zimon, Shaikh Ali
Worked with Patty Zimon. Got the deal I wanted and within the time-frame I had hoped. Patty was really great and went above and beyond for me. She's also a sweetheart. Shaikh helped get the paperwork in order for a (fairly) speedy overall experience. He was easy to communicate with via email and phone. These folks were great, no issues. Only thing I'd say is that the dealership could use a major facelift.
New Rochelle Toyota responded to this review
4/18/2016
Josh, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Patty and the rest of the team were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Devica Seecharran - Client Care Director, 914-576-8000, dseecharran@newrochelletoyota.com
ProCareMed.1/30/2016 11:10:11 AM
5.0
Overall Rating
Customer Service
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Will (Irvin)
I have been in the shop twice this week for a persistent subtle automotive problem. Each time, I was treated with the utmost courtesy and dedication by service adviser Will (Irvin). He has turned a frustrating situation into a very fine experience.
New Rochelle Toyota responded to this review
2/02/2016
Thank you for the feedback. One of our top priorities is exceptional customer care and I am proud that this was offered to you by Will during your visits. If you haven't yet, check us out on Facebook for access to our special offers! Warm regards, Devica Seecharran - Client Care Director, 914-576-8000, dseecharran@newrochelletoyota.com
Lshrikam12/11/2015 01:36:08 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Not Necessary
I called online looking for a CPO. The person on the phone told me he had both of the cars I wanted on the lot and quoted me some approximate prices. We made and appointment, triple checked on the pricing + inventory and went to the dealership. We soon realized that the man on the phone wasn't a sales person, just a phone operator. One of the two cars was not there, a manager had taken it home on his day off and none was going to call him to bring it back. It is always good to know that a manager's convenience is more important than a customers. The Sales person and the Manager were both nice and seemed to be well intentioned, however they made mistakes at every step from the cost of our trade-in to the price of the car we wanted to purchase. Half way thru the negotiation, the sales man realized that he was negotiating with us on the wrong car. I mean REALLY? The price kept changing and going up as they did this "wrong or that wrong". Eventually -- we walked out not feeling confident about purchasing our 5th Toyota from people that do business that way". We were ready to buy the car and went to the dealership with full intentions of purchasing from them. They simply were not organized and frankly did not come across very serious about their jobs - "it felt like a lets make a deal scenario" which ended up feeling disrespectful and humiliating. We ended up paying a little more across the boarder with another dealership that gives more consideration and courtesy to its customers and inventory. Will not go again. We feel good about not buying from them.
New Rochelle Toyota responded to this review
12/14/2015
I'm sorry to hear about the negative impression you got during your most recent visit to our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. I would appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Sincerely, Devica Seecharran - Client Care Director, 914-576-8000, dseecharran@newrochelletoyota.com
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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New Rochelle Toyota : New Rochelle, NY 10801-5212 Car Dealership, and Auto Financing - Autotrader