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New Rochelle Toyota

47 Cedar StNew Rochelle, NY 10801-5212
1-888-881-28761-888-881-2876
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
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Why You Should Buy a New Car From Us

At New Rochelle Toyota we take pride in everything we do. We offer new Toyota models including 2014 models starting to arrive, and used cars to the New Rochelle area and ... Read more
At New Rochelle Toyota we take pride in everything we do. We offer new Toyota models including 2014 models starting to arrive, and used cars to the New Rochelle area and have the staff in all departments to expertly serving our New Rochelle, Bronx, Westchester County, White Plains, Mt. Vernon and Yonkers customers. We want to be your choice for all Toyota services in New York and will do what it takes to keep you 100% satisfied.

Why You Should Buy a Used Car From Us

At New Rochelle Toyota we take pride in everything we do. We offer new Toyota models including 2014 models starting to arrive, and used cars to the New Rochelle area and ... Read more
At New Rochelle Toyota we take pride in everything we do. We offer new Toyota models including 2014 models starting to arrive, and used cars to the New Rochelle area and have the staff in all departments to expertly serving our New Rochelle, Bronx, Westchester County, White Plains, Mt. Vernon and Yonkers customers. We want to be your choice for all Toyota services in New York and will do what it takes to keep you 100% satisfied.

Languages Spoken

  • Español

Dealer Disclaimer

Due to the high demand for our individually selected vehicle inventory, there may be a time that the individual vehicle is no longer available at the time you arrive at t ... Read more
Due to the high demand for our individually selected vehicle inventory, there may be a time that the individual vehicle is no longer available at the time you arrive at the Dealership. This is due to a time delay between posting the vehicle, its actual sale and delivery and removal from the website. Posting, sale and delivery of all pre-owned vehicles is an evolving process. Sometimes displayed vehicles may still not be available for a variety of reasons, such as subject to prior sales, removal and transport elsewhere, awaiting title and ownership confirmation.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.3
    Quality Of Work
  • 4.5
    Friendliness
  • 4.4
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 239 
ProCareMed.1/30/2016 11:10:11 AM
5.0
Overall Rating
Customer Service
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Will (Irvin)
I have been in the shop twice this week for a persistent subtle automotive problem. Each time, I was treated with the utmost courtesy and dedication by service adviser Will (Irvin). He has turned a frustrating situation into a very fine experience.
New Rochelle Toyota responded to this review
2/02/2016
Thank you for the feedback. One of our top priorities is exceptional customer care and I am proud that this was offered to you by Will during your visits. If you haven't yet, check us out on Facebook for access to our special offers! Warm regards, Devica Seecharran - Client Care Director, 914-576-8000, dseecharran@newrochelletoyota.com
Lshrikam12/11/2015 01:36:08 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Not Necessary
I called online looking for a CPO. The person on the phone told me he had both of the cars I wanted on the lot and quoted me some approximate prices. We made and appointment, triple checked on the pricing + inventory and went to the dealership. We soon realized that the man on the phone wasn't a sales person, just a phone operator. One of the two cars was not there, a manager had taken it home on his day off and none was going to call him to bring it back. It is always good to know that a manager's convenience is more important than a customers. The Sales person and the Manager were both nice and seemed to be well intentioned, however they made mistakes at every step from the cost of our trade-in to the price of the car we wanted to purchase. Half way thru the negotiation, the sales man realized that he was negotiating with us on the wrong car. I mean REALLY? The price kept changing and going up as they did this "wrong or that wrong". Eventually -- we walked out not feeling confident about purchasing our 5th Toyota from people that do business that way". We were ready to buy the car and went to the dealership with full intentions of purchasing from them. They simply were not organized and frankly did not come across very serious about their jobs - "it felt like a lets make a deal scenario" which ended up feeling disrespectful and humiliating. We ended up paying a little more across the boarder with another dealership that gives more consideration and courtesy to its customers and inventory. Will not go again. We feel good about not buying from them.
New Rochelle Toyota responded to this review
12/14/2015
I'm sorry to hear about the negative impression you got during your most recent visit to our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. I would appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Sincerely, Devica Seecharran - Client Care Director, 914-576-8000, dseecharran@newrochelletoyota.com
Grisselle77712/08/2015 08:39:34 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Nate, Akeim and Yasu
Over the past month I've experienced what I would consider "a world wind" from purchasing a vehicle that provided issues. I must say with the great help of Yasu, Nate and Akeim I was able to walk away a very happy customer yesterday! The professionalism and customer service of going above and beyond to ensure that my tension was ease with the experience I endured truly demonstrated their dedication. All in all I walked out with a new vehicle that provides me with more confidence and comfort with which resulted in my 180 degree positive experience!
New Rochelle Toyota responded to this review
12/14/2015
Thank you for writing this fantastic review! It is great to hear Nate, Akeim and Yasu were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you! Best regards, Devica Seecharran - Client Care Director, 914-576-8000, dseecharran@newrochelletoyota.com
Christine11/18/2015 08:38:47 AM
5.0
Overall Rating
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Aldo Shabi, Billy Memisovski
Thank you to everyone at New Rochelle Toyota. The purchase of my new SUV was about as perfect as you can get. The staff was amazing and I will certaining be back again.
New Rochelle Toyota responded to this review
12/14/2015
Thank you for leaving us this terrific review, Christine! I'm very happy to hear that our team could help get you set up with the perfect new SUV for you. If there is anything more we can do for you, please come back and see us any time! Take care. Devica Seecharran - Client Care Director, 914-576-8000, dseecharran@newrochelletoyota.com
Saby10/15/2015 02:55:31 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Ronald sheikh and manager
It's been three days went in and wrote the deal and was told they will call me ever since then I am calling and asking them no one responded yet managers are quiet rude every single person has a different reason one manager told me by 2 I should get a call and sheikh is working on it and now I called all of a sudden sheikh is off for the day It's just xxxxxxxx they think ppl have time for them
New Rochelle Toyota responded to this review
12/14/2015
Saby, I am concerned by your review and would like the opportunity to address your concerns. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. Sincerely, Devica Seecharran - Client Care Director, 914-576-8000, dseecharran@newrochelletoyota.com
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
New Rochelle Toyota : New Rochelle, NY 10801-5212 Car Dealership, and Auto Financing - Autotrader