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New Rochelle Toyota

47 Cedar StNew Rochelle, NY 10801-5212
1-866-461-73671-866-461-7367
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

At New Rochelle Toyota we take pride in everything we do. We offer new Toyota models including 2014 models starting to arrive, and used cars to the New Rochelle area and ... Read more
At New Rochelle Toyota we take pride in everything we do. We offer new Toyota models including 2014 models starting to arrive, and used cars to the New Rochelle area and have the staff in all departments to expertly serving our New Rochelle, Bronx, Westchester County, White Plains, Mt. Vernon and Yonkers customers. We want to be your choice for all Toyota services in New York and will do what it takes to keep you 100% satisfied.

Why You Should Buy a Used Car From Us

At New Rochelle Toyota we take pride in everything we do. We offer new Toyota models including 2014 models starting to arrive, and used cars to the New Rochelle area and ... Read more
At New Rochelle Toyota we take pride in everything we do. We offer new Toyota models including 2014 models starting to arrive, and used cars to the New Rochelle area and have the staff in all departments to expertly serving our New Rochelle, Bronx, Westchester County, White Plains, Mt. Vernon and Yonkers customers. We want to be your choice for all Toyota services in New York and will do what it takes to keep you 100% satisfied.

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.4
    Quality Of Work
  • 4.6
    Friendliness
  • 4.4
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 219 
trainerphil11/16/2014 11:06:26 AM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike D and Steve G
I dealt with Mike D and Steve G. They are both nice guys and want you to leave with a car. Be prepared to play hard ball because they're not just going to give you a car they're going to make you work for it.
MonjaK10/21/2014 04:52:14 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Shaikh Ali, Billy
Most of the salespeople are too pushy and won't let you leave the dealer easily. I've only seen one exception at this location, Jonattan. I got my car there under the condition that I would receive a remote starter, which they promised me. Great. Except that it has not been working since the day I received it. I wasted countless hours at the service desk because of confused appointments and cars, and they did not know how to fix it, even though they are supposed to be able to install the Viper starters. They didn't even think about calling in the manufacturer to take a look at it, even when I told them I only had 2 months left in the state before moving away. Now I am in another state and am forced to pay out of pocket, because the managers, Bill and Shaikh Ali, like children, refuse to speak to me to resolve this problem that they have caused and they should pay for. Stay far away from this place.
Anna B12310/20/2014 02:00:07 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Tony
I just purchased a Camry and it is awesome. My Dealer was Mirton TONY Zogejani and he is completely wonderful. They gave me discount and the service overall was just great. I would highly recommend to anyone to use this dealer. I changed my Honda accord to a Toyota Camry because the Honda i purchased from BayRidgeHonda was the worst thing ever. That is a place that i would never go back.. Thank You Tony for giving me a great deal.. :)
brauliojr9/29/2014 08:34:10 AM
1.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Mr. Allen Stern
I negotiated a trade-in of my 2008 Highlander for a a 2014 Highlander with a sales representative. This process went smoothly. They representative told me I should have my vehicle within two weeks, as the dealership had none in stock of the model I desired. Six weeks later, and countless phone calls and in person visits, I received my vehicle, but not in the exterior/interior colors I wanted. I should have been informed of the expected wait time. Had I been told, I would have ordered my vehicle from the manufacturer and happily waited 8-10 weeks for delivery. Once the vehicle arrived, I dealt with two other sales associates and a finance manager. This process took 4 hours because they kept changing the terms of the deal. After Allen Stern spoke to the sales associate I dealt with over the phone (2 hours into the total 4 hour process), the deal was processed. I was very specific with the terms of the original negotiation. I specific to the finance associate that the terms of the deal were final and that there were no hidden fees. He assured me that there were no other fees. 2 months later I received a bill from New Rochelle Toyota for $173.75 for "short DMV Fee." I called the sales associate I dealt with, but he informed me he is no longer with New Rochelle Toyota. I called the finance center, and the finance associate is no longer with New Rochelle Toyota. I then went in person and was received by an arrogant sales representative who told me "look at your contract, it says it all." When I asked to speak to Allen Stern, the sales representative said "why waste your time; he's not going to tell you anything differently." Finally Allen Stern came out. He advised me that the vehicle registration opn my 2008 highlander was about to expire and since we transferred plates, the dealer had to pay an addition $173.75 in DMV fees. I told Allen that the finance manager I dealt with did not inform me of this and Allen's reply was "I'm not going to BS you, he should have told you; I would have told you, but there's nothing I can do now. So how are you going to pay this bill today, by check or credit card?" If the dealership were upfront about the wait time on the vehicle and the expected added fees, I would have no problem with the dealership. Aside from the unacceptable wait and lack of full disclosure, my experience was fine, although I will not return to New Rochelle Toyota.
Pete Harju9/18/2014 04:46:05 PM
4.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Al Dunstan - Sales & Leasing Consultant
I contacted the dealership about a used Ford Expedition for sale. Al was friendly, professional and knowledgeable during my test drive. The car exterior and interior were in excellent condition for a 2000 year vehicle with less than 90,000 miles. I ultimately passed on the vehicle a few days later. Al remained informative and helpful after my decision. I appreciated the professionalism and courtesy without intimidating hard sell pressure tactics.
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