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Lexus of Queens

40-40 Northern Blvd.Long Island City, NY 11101
1-866-835-71831-866-835-7183
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

THANK YOU FOR TAKING THE TIME TO RESEARCH OUR VEHICLE AT AUTOTRADER.COM. AT LEXUS OF QUEENS WE TAKE GREAT PRIDE IN BEING ABLE TO OFFER TO OUR CUSTOMERS ALL MAKES AND MODE ... Read more
THANK YOU FOR TAKING THE TIME TO RESEARCH OUR VEHICLE AT AUTOTRADER.COM. AT LEXUS OF QUEENS WE TAKE GREAT PRIDE IN BEING ABLE TO OFFER TO OUR CUSTOMERS ALL MAKES AND MODELS OF SOME OF THE FINEST PRE-OWNED CARS AVAILABLE.WE HAVE A FULL RANGE OF PREMIUM PRE-OWNED CARS TO FIT EVERYONES BUDGET. WHETHER YOU ARE SPENDING $6000.00 OR $60,000.00, YOU RECEIVE THE SAME "ROYAL TREATMENT' THAT OUR NEW CAR CUSTOMERS RECEIVE.LOANER CARS,CAFE WITH GOURMET COFFEE,WIFI BUSINESS CENTER AND MUCH MORE!

Why You Should Buy a Used Car From Us

THANK YOU FOR TAKING THE TIME TO RESEARCH OUR VEHICLE AT AUTOTRADER.COM. AT LEXUS OF QUEENS WE TAKE GREAT PRIDE IN BEING ABLE TO OFFER TO OUR CUSTOMERS ALL MAKES AND MODE ... Read more
THANK YOU FOR TAKING THE TIME TO RESEARCH OUR VEHICLE AT AUTOTRADER.COM. AT LEXUS OF QUEENS WE TAKE GREAT PRIDE IN BEING ABLE TO OFFER TO OUR CUSTOMERS ALL MAKES AND MODELS OF SOME OF THE FINEST PRE-OWNED CARS AVAILABLE.WE HAVE A FULL RANGE OF PREMIUM PRE-OWNED CARS TO FIT EVERYONES BUDGET. WHETHER YOU ARE SPENDING $6000.00 OR $60,000.00, YOU RECEIVE THE SAME "ROYAL TREATMENT' THAT OUR NEW CAR CUSTOMERS RECEIVE.LOANER CARS,CAFE WITH GOURMET COFFEE,WIFI BUSINESS CENTER AND MUCH MORE!

Languages Spoken

  • Español
  • "中文"
  • 한국어
  • Русский
  • Polski

Dealer Disclaimer

Price excludes registration, dealer and title fees and taxes.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.6
    Quality Of Work
  • 4.8
    Friendliness
  • 4.6
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 106 
April/Lee1/14/2015 09:42:13 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Travis Naja
Flew up from South Carolina to purchase a pre-owned SUV they had for sale. Salesman Travis Naja had assited me over the phone via texting and phone conversations throughout my decision to purchase this vehicle. I was met at the airport and treated great by everyone involved. I'm am very satisfied with the entire transaction. Would highly recommend Queens Lexus to someone looking to buy a vehicle. Thanks for your service....Duncan Lee Barringer
Lexus of Queens responded to this review
1/15/2015
Hello again, Thank you for your feedback and recommendation. I am glad that you both were happy with the transaction and that you had a successful trip to New York! I am always here to assist you with your vehicle questions. You can reach me at, (866) 504-0980. Travis Naja
abraham80812/17/2014 02:20:19 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Rohan, Maria, Ken
It is very disappointing to me the way i'm was treated at Lexus of Queens. I bought a 2008 Lexus GS350 from here. The car was sold to me after being in an accident(this was never communicated to me) and the car fax was never given to me after I asked numerous times. Every time I asked for the car fax the subject was changed. So I complained to the Better Business Bureau. At that time Ken Wartel (the manager) gave me a 2 years oil service and finally sent a "wheel and tire" warranty that was promised from the start. The car had a shaking while driving. I took it to Mavis (a friend worked there) and they told me that all the rims are bent. I brought it in and the techinican told me all rims are bent. So i tought i would make use of this Tire and Wheel warranty. When I get there. Lexus of Queens had NO RECORD of this wheel and tire warranty. I had to send a copy of the warranty. This was very odd.. This to me seemed like a scam. How can a company offer a warranty but no one could find it? I had 4 of my rims bent at the time of the visit in October 2013. Only 2 were changed. Rohan told me then that the warranty company will not change all the rims and tires. That i had to come back. This to me is also a scam. I brought the car back again in August 2014 and asked them to change the rear rims and they only changed one. Another Scam. The car was brought back yet again, The tire has a nail in it. The warranty company would not honor the warranty. The rim and the tire will not be changed once again. Because the tread is low. Now a year has gone by since my first request to change the rim and tire a This is a scam. I'm being promised something by Lexus of Queens but they left out the part, the warranty company picks and chooses what they want to replace. This is a scam. Some words of advice to help the dealership run honestly: 1) If the car has been in an accident please let the customer know. 2) When a customer asks for a CARFAX before the time of sale, please provide it. 3) Please do not offer this wheel and tire package to ANYONE without giving them the details of what this stupid warranty is. Please stop scamming your customers.
lashama.norman12/14/2014 02:02:36 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Richard Emerson
he is the worstthe only thing nice about him are his glasses a real con artist this guy is more crooked than the letter S when I went over the figures with him for my wife lease this guy acted very indignant he was condescendingand his figures were off 29 dollars a month which came to $754 over the course of the lease make sure you have your homework done with this guy or I guarantee he's going to try to launch into space furthermore check the reviews on the Better Business Bureau. Lexus of Queens is not an accredited company furthermore on a scale from A + to the letter F Lexus of Queens is a F and if you don't believe me just google it.
sers22812/12/2014 07:35:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Raj Paul, Chris
Steve, this is my 5th lexus, and my first from lexus of queens. Raj Paul was great. extremely professional and efficient. was happy to answer all my questions, and gave me a great deal. Chris, took the time to show me all about the new car, with patience and knowledge. will definitely be coming back when my lease is up.
Lexus of Queens responded to this review
12/15/2014
Good afternoon, I would like to thank you for taking the time to provide your feedback to us, it is greatly appreciated. Congratulations again on your new vehicle. Please don't hesitate to contact me with any car related issues or concerns. You can reach me at, (866) 504-0980. Raj Paul Murjani
Dannyyen12/01/2014 12:43:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Victor baab
Awesome dealership, no hidden charge, Victor baab is very very helpful. Get the Lexus es 350 5000 below kbb value very happy customer. Worth 2 hr driving.
Lexus of Queens responded to this review
12/02/2014
Good afternoon, I would like thank you for your wonderful feedback and recommendation. It was my pleasure to assist you and I look forward to having the opportunity to help you again, in the future. If you feel you need help answering any of your vehicle questions, please feel free to call me at, (866) 504-0980. Victor Baab
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