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Lexus of Queens

40-40 Northern Blvd.Long Island City, NY 11101
1-866-835-71831-866-835-7183
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

THANK YOU FOR TAKING THE TIME TO RESEARCH OUR VEHICLE AT AUTOTRADER.COM. AT LEXUS OF QUEENS WE TAKE GREAT PRIDE IN BEING ABLE TO OFFER TO OUR CUSTOMERS ALL MAKES AND MODE ... Read more
THANK YOU FOR TAKING THE TIME TO RESEARCH OUR VEHICLE AT AUTOTRADER.COM. AT LEXUS OF QUEENS WE TAKE GREAT PRIDE IN BEING ABLE TO OFFER TO OUR CUSTOMERS ALL MAKES AND MODELS OF SOME OF THE FINEST PRE-OWNED CARS AVAILABLE.WE HAVE A FULL RANGE OF PREMIUM PRE-OWNED CARS TO FIT EVERYONES BUDGET. WHETHER YOU ARE SPENDING $6000.00 OR $60,000.00, YOU RECEIVE THE SAME "ROYAL TREATMENT' THAT OUR NEW CAR CUSTOMERS RECEIVE.LOANER CARS,CAFE WITH GOURMET COFFEE,WIFI BUSINESS CENTER AND MUCH MORE!

Why You Should Buy a Used Car From Us

THANK YOU FOR TAKING THE TIME TO RESEARCH OUR VEHICLE AT AUTOTRADER.COM. AT LEXUS OF QUEENS WE TAKE GREAT PRIDE IN BEING ABLE TO OFFER TO OUR CUSTOMERS ALL MAKES AND MODE ... Read more
THANK YOU FOR TAKING THE TIME TO RESEARCH OUR VEHICLE AT AUTOTRADER.COM. AT LEXUS OF QUEENS WE TAKE GREAT PRIDE IN BEING ABLE TO OFFER TO OUR CUSTOMERS ALL MAKES AND MODELS OF SOME OF THE FINEST PRE-OWNED CARS AVAILABLE.WE HAVE A FULL RANGE OF PREMIUM PRE-OWNED CARS TO FIT EVERYONES BUDGET. WHETHER YOU ARE SPENDING $6000.00 OR $60,000.00, YOU RECEIVE THE SAME "ROYAL TREATMENT' THAT OUR NEW CAR CUSTOMERS RECEIVE.LOANER CARS,CAFE WITH GOURMET COFFEE,WIFI BUSINESS CENTER AND MUCH MORE!

Languages Spoken

  • Español
  • "中文"
  • 한국어
  • Русский
  • Polski

Dealer Disclaimer

Price excludes registration, dealer and title fees and taxes.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.6
    Quality Of Work
  • 4.8
    Friendliness
  • 4.6
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 109 
Ruvi 7/01/2015 09:50:28 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Susana Ortizl
Great place to bring my car for service Very comfortable area to wait. Good service to all the people that wait. Provide cable TV, hot and cold drinks, lots of different snacks and bagels with butter and cream cheese for morning service visit. Cashier Supervisor Susana Ortiz was always there for every person that need to drink, eat or pay a bill.
Lexus of Queens responded to this review
7/06/2015
Good evening, Thank you for your kind feedback, it was my pleasure to assist you. If you should ever feel like you require further assistance with anything relating to your Lexus, please feel free to contact me at, (866) 504-0980. Susanna Ortiz
Msteck6/19/2015 05:52:35 PM
5.0
Overall Rating
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:David Rutkay
As someone who has purchased many cars before, I was very impressed with my first Lexus buying experience. David Rutkay made it quick, easy and seamless. Got a great deal on a gently used CT200h. No ridiculous upsales, finance was nice, easy and pressure-free. Brought car in for a minor warranty issue and was handled very professionally. I can see myself buying another Lexus here.
Lexus of Queens responded to this review
6/19/2015
Hello again, Thank you for your kind feedback and recommendation, they are greatly appreciated. I am glad that you were happy with your sales experience and I am looking forward to assisting you with your vehicle purchasing needs again, in the future. If you feel like you require further assistance with your CT 200h, please feel free to reach me at, (866) 813-1665. Best of luck! David Rutkay
NicVic20116/11/2015 02:44:07 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Richard Emerson
After being very disappointed the last time I was here, I decided to give Lexus of Queens another shot. I'm very happy with the result and professionalism from David Rutkay. For someone who is new to the establishment he surely knew everything. He was very accommadting to every need and due to his sales passion, stole me away from Infiniti. Definitely the hardest working car dealership sales representative I've dealt with. Also, the Lexus of Queens dealership is top notch. It truly makes you feel like you're buying a luxury vehicle.
Lexus of Queens responded to this review
6/11/2015
Good afternoon, I would like to thank you for your feedback, it is greatly appreciated. We are all glad that you were satisfied and we look forward to getting the opportunity to assist again soon. Remember, I am always here to help you if you feel that you require it. The number where I could be reached at is, (866) 504-0980. David Rutkay
April/Lee1/14/2015 09:42:13 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Travis Naja
Flew up from South Carolina to purchase a pre-owned SUV they had for sale. Salesman Travis Naja had assited me over the phone via texting and phone conversations throughout my decision to purchase this vehicle. I was met at the airport and treated great by everyone involved. I'm am very satisfied with the entire transaction. Would highly recommend Queens Lexus to someone looking to buy a vehicle. Thanks for your service....Duncan Lee Barringer
Lexus of Queens responded to this review
1/15/2015
Hello again, Thank you for your feedback and recommendation. I am glad that you both were happy with the transaction and that you had a successful trip to New York! I am always here to assist you with your vehicle questions. You can reach me at, (866) 504-0980. Travis Naja
abraham80812/17/2014 02:20:19 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Rohan, Maria, Ken
It is very disappointing to me the way i'm was treated at Lexus of Queens. I bought a 2008 Lexus GS350 from here. The car was sold to me after being in an accident(this was never communicated to me) and the car fax was never given to me after I asked numerous times. Every time I asked for the car fax the subject was changed. So I complained to the Better Business Bureau. At that time Ken Wartel (the manager) gave me a 2 years oil service and finally sent a "wheel and tire" warranty that was promised from the start. The car had a shaking while driving. I took it to Mavis (a friend worked there) and they told me that all the rims are bent. I brought it in and the techinican told me all rims are bent. So i tought i would make use of this Tire and Wheel warranty. When I get there. Lexus of Queens had NO RECORD of this wheel and tire warranty. I had to send a copy of the warranty. This was very odd.. This to me seemed like a scam. How can a company offer a warranty but no one could find it? I had 4 of my rims bent at the time of the visit in October 2013. Only 2 were changed. Rohan told me then that the warranty company will not change all the rims and tires. That i had to come back. This to me is also a scam. I brought the car back again in August 2014 and asked them to change the rear rims and they only changed one. Another Scam. The car was brought back yet again, The tire has a nail in it. The warranty company would not honor the warranty. The rim and the tire will not be changed once again. Because the tread is low. Now a year has gone by since my first request to change the rim and tire a This is a scam. I'm being promised something by Lexus of Queens but they left out the part, the warranty company picks and chooses what they want to replace. This is a scam. Some words of advice to help the dealership run honestly: 1) If the car has been in an accident please let the customer know. 2) When a customer asks for a CARFAX before the time of sale, please provide it. 3) Please do not offer this wheel and tire package to ANYONE without giving them the details of what this stupid warranty is. Please stop scamming your customers.
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