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Silver Star Motors

36-11 Northern BlvdLong Island City, NY 11101
1-888-312-38851-888-312-3885
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhatta ... Read more
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!

Why You Should Buy a Used Car From Us

Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhatta ... Read more
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!

Languages Spoken

  • Español
  • "中文"
  • Italiano
  • Русский

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.4
    Quality Of Work
  • 4.5
    Friendliness
  • 4.4
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 129 
mshot22@gmail.com12/13/2014 11:30:16 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Roy Lerman
I have been in the marker for purchasing an SUV. With Roger Baichan, it was easy to get comfortable with purchasing the ML350, what options to select and how to finance. This was as seamless an experience as one can imagine from a service standpoint, which came hand and hand with focus on value. For anyone who's looking for a dealer they can trust, tremendous knowledge and value, there's no where else to go.
typeflo12/02/2014 10:50:20 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Florence Cai,Florence Cai,Fabian Bonici
I leased a E350 at this dealership and Florence was impeccable throughout the whole leasing process. She was also extraordinarily helpful when I needed anything done with my vehicle, whether it was booking appointments for maintenance, checkup, repair etc. I would recommend Florence to anyone out there looking for a trustworthy and reliable dealer.
YuriKrupitsky 11/25/2014 12:45:59 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Rob Morris,Rob Morris,Bob DiMaio,Rob Morris,Rob Morris,Bob DiMaio,Roy Richards,Rob Morris,Rob Morris,Bob DiMaio,Rob Morris,Rob Morris,Bob DiMaio,Roy Richards,Farzan Bigdeli
This dealership takes your deposit, finalizes all paperwork and even secures insurance on your new vehicle only to then go back on the deal. Save yourself the hassle and time and use a different location. Rob Morris and his gang of crooks will surely miss you!
SammieG11/24/2014 12:06:44 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Aaron Katz,Aaron Katz,Mark Gooden
Usually I'm not the person who will take time out of my day to write a negative review about a place or person. I feel it is best to no longer continue doing business with that place or person. The reason Silver Star of Mercedes Benz is having the pleasure of me writing a review is because the way they treated me (a loyal customer for seven (7) years) is completely inexcusable, COMPLETELY unprofessional and simply digusting. Let me sum it up..... Brought my CL550 in for service, as well as making arrangements to purchase a G63. After the dealership,having my vehicle for (give or take) 20 days, the only call I received during that time was, not the progress, but when was I going to come in to purchase the G63. When I finally was able to pick up my vehicle (not having it for 35days and not having a loaner car) here is the list of NEW problems that occured while Silver Star of Mercedes Benz had my vehicle..... 1. iPod Missing; 2. Start/Stop Button Missing; 3. Nail in Tire (noticeable, where employee was shown and never returned); 4. Passenger Seat Belt was Broken; 5. Horn was Broken; 6. No Washer Fluid; 7. No Loaner Vehicle (though it stated on the invoice that we WERE given one). Not to leave out that when we were told to pick up our vehicle, when asked about being picked up, we were told to call a cab. As well as when my husband arrived to pick up our CL, they looked at him like he was crazy and had to wait 3 hours for the disaster that was about to unfold. We were so disgusted with their behavior and service, that after my husband being a loyal Mercedes Benz owner since 1989 was leaving Mercedes Benz all together. Thank you Silver Star for being so terrible, because we were able to find Mercedes Benz of White Plains. They are simply incredible. Our vehicle was brought in for service and we are waiting for our G63 to come in. An the best part of it all....we have NEVER been to the dealership. They picked our car up and dropped off a loaner vehicle. So thank you for being so terrible, because it actually worked out in our favor.
dannyny11/05/2014 07:30:53 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Christian Charvet,Christian Charvet,Bob DiMaio,Christian Charvet,Christian Charvet,Bob DiMaio,Aaron Katz
The experience of getting my new Mercedes was above and beyond my expectations, I really recommend it, it really was phenomenal. Thanks to the team @ Silver Star specially to Aaron Katz Sincerely, Danny
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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