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Bay Ridge Lexus

6502 5th AvenueBrooklyn, NY 11220-4707
1-888-342-90681-888-342-9068
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Internet Access
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a Used Car From Us

You can trust Bay Ridge Lexus because we've been in the business for over 15 years. We work hard to offer our customers the best in pre-owned cars. We don't just want you ... Read more
You can trust Bay Ridge Lexus because we've been in the business for over 15 years. We work hard to offer our customers the best in pre-owned cars. We don't just want your business today... we want you to come back in the future, too. Bay Ridge Lexus also arranges financing, warranties and service contracts.

Languages Spoken

  • Español
  • 한국어

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.6
    Customer Service
  • 4.0
    Quality Of Work
  • 3.9
    Friendliness
  • 3.5
    Overall Experience
  • 3.9
    Price

Dealership Reviews

1 - 5 of 108 
Johnnygyro1/14/2015 06:26:25 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Mustapha Aly sales. Dennis Wu financing.
I have had a lot of experiences at car dealerships. Ranging from OK to BAD to literally just a NIGHTMARE. But Bay Ridge Lexus puts every dealership I went to, to shame. I never had such a good feeling of delight and comfort. The minute you walk in those glass doors you are treated with courtesy and respect. The salesman that helped me lease my IS 250 AWD F Sport Mustapha Aly got me the perfect model that I WANTED. He did not give ma song and dance or the usual run around treatment. Even the finance consultant Dennis Wu was very straight forward with me no blank papers or hidden fees that i got tricked into signing to. Dennis had me out so fast that my car was ready for me to drive away home in. I now have a luxury sport sedan that I am happy to drive in everyday with my wife and kids and don't fee like I was forced into or got trapped into this car. THANK YOU BAY RIDGE LEXUS
Bay Ridge Lexus responded to this review
1/14/2015
Hello again, I am glad that I was able to provide you with a positive Sales experience and I thank you for your feedback. It was my pleasure to assist you with your car buying needs and I look forward to helping you again in the future. If you should have any issues or concerns relating to your vehicle, please feel free to reach me at, (866) 813-1665. Moustafa Aly
Muhammad Ayub11/11/2014 12:05:43 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Patrick Renaud
Just got my 2015 is250 f sport. Finding the right car with the color and packages and price took about 2 and half hrs. They were very transparent about the charges and fees involved. I liked that didn't give me a crazy lease price and then bring it down to make it look like they bringing price down. I knew how much the car should go for before walking in and their prices were In the ballpark. I tried to bring it even lower but I knew that the price they offered was good enough for me so at the end I took the car for that price. I loved the presentation when u went to pick up the car. They had a sign with my name and congratulating me on my new car and a car specialist to give me a detailed tour of the car and it's features. Patrick, my sales person, was fantastic. He kept me updated and looked into all my concerns with the delivery process. I'm a happy customer. Getting my free car washes at the dealership is a nice perk.
Bay Ridge Lexus responded to this review
11/11/2014
Hello Mr. Ayub, I would like to thank you for taking the time to give us your feedback and for your kind words. I'm glad that you were happy with the Sales experience I provided to you. I hope your new IS 250 brings you lots of luck and joy! Please don't hesitate to contact me with any vehicle questions you may have and I will be more than happy to assist you with answering them. The number where I can be reached is, (866) 813-1665. Patrick Renaud
lisab1233/16/2014 01:22:26 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Luis Garcia
Been to about 7 or 8 car dealerships in the last few weeks, and these guys are far and away the best. My salesperson was Luis Garcia, and I recommend him highly. Very professional. Helistened to my questions, gave me straight answers and wasn’t afraid to confirm hisr answers in writing. This dealership tells you what the deal is, sticks to it and doesn’t give you any high pressure tactics. What a pleasure! Unlike some of the other dealerships I visited, they do not give you a price and then tell you to "Come back again in a couple of days and will work out a deal. Maybe I can do better." Who has time to go back and forth waiting for the right deal to come across the table? If you want to be treated like you have a brain by a group of professional people, save yourself a lot of time and aggravation, and just buy/lease a car from them
Bay Ridge Lexus responded to this review
4/22/2014
I appreciate your kind recommendation. If you should ever need assistance answering any of your car related questions, you can reach me at 1-866-813-1665. Good luck with your vehicle! -Luis Garcia
sshikari1/22/2014 10:35:24 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mo
Mo and John were helpful and friendly throughout the process and were willing to discuss details about the deal on the phone. I did not feel pressured and although the process took longer than anticipated, it was a good experience.
Bay Ridge Lexus responded to this review
4/22/2014
I'd like to thank you for your kind words and recommendation. I also want to let you know the number you could call in order to reach me, with any of your vehicle issues or concerns. (866) 813-1665 is where I could be reached, so please don't hesitate to call. -John Palmieri
wwein4211/29/2013 03:03:48 PM
2.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:KEITH BROTHERSON,JOHN PALMIERI
Agreed on car using stock # listing. Spoke with sales people on the phone. Had mom go to pick it up. Mom was worried about dealing with sales people. Dealer refused to honor price. Abused old woman. Shame on them for having no respect for the elderly. Was contacted by the dealer's General Manager after my review here and they agreed to sell the car to mom for the email price. This is good. Still not so happy that Sales people lied about the emails that I received from them and the listings on their website. Modified rating slightly.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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