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Bay Ridge Lexus

6502 5th AvenueBrooklyn, NY 11220-4707
1-888-342-90681-888-342-9068
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Internet Access
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

You can trust Bay Ridge Lexus because we've been in the business for over 15 years. We work hard to offer our customers the best in pre-owned cars. We don't just want you ... Read more
You can trust Bay Ridge Lexus because we've been in the business for over 15 years. We work hard to offer our customers the best in pre-owned cars. We don't just want your business today... we want you to come back in the future, too. Bay Ridge Lexus also arranges financing, warranties and service contracts.

Why You Should Buy a Used Car From Us

You can trust Bay Ridge Lexus because we've been in the business for over 15 years. We work hard to offer our customers the best in pre-owned cars. We don't just want you ... Read more
You can trust Bay Ridge Lexus because we've been in the business for over 15 years. We work hard to offer our customers the best in pre-owned cars. We don't just want your business today... we want you to come back in the future, too. Bay Ridge Lexus also arranges financing, warranties and service contracts.

Languages Spoken

  • Español
  • 한국어

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 2.4
    Customer Service
  • 3.1
    Quality Of Work
  • 3.3
    Friendliness
  • 2.7
    Overall Experience
  • 3.5
    Price

Dealership Reviews

1 - 5 of 116 
Lat20151/18/2016 05:05:24 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Ash
Don't ever bring your car to this service they will make you sign a paper that if your warranty doesn't cover the problem you have to pay 280 only for dyagnostic. At the end it's always comes out that it's not under a warranty . Don't trust them, I spent hall day in here waiting for the result. After that manager said that Lexus headquarters is closed today and that can't say if the problem is under warranty or no, but they believe it's not.
Gary1/16/2016 08:22:19 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:JOSEPH ONDO,ALEX RABINOVICH
1. They never answer calls, never follow 2. Ther lie (literally): send an email with a quote- then, when you come, change it substantially - and tell you that it is their right, they would better loose a customer and "do not afraid" 3. All staff from G. Woods (general manager) to a salesperson, Alex Rabinovich, could not be trusted. This is my experience and experience of two more my friends. - Avoid these dealership, my honest, best advise.
Cam11/10/2015 10:52:54 AM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Andrea
I am very disappointed the way they treat Lexus Customer. Sales department should respect Lexus owner and Trade in Lexus Customers. I had interaction with 2 sales person. One was sales person (did try to help) but the other was his manager (Andrea) very rude, not polite at all and was in rush.
gkushch10/21/2015 02:50:41 PM
2.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Mo Tahir
Good: I bought 2013 rx350 with 15k miles. Price that was quoted on autotrader was the right price and it was 1-2K lower then other dealerships for same car. Transaction was fast and at the time of the purchase most things were ok. Average: Salesman Mo Tahir was very nice and easy to communicate with before the purchase and at the time of purchase. However, when I had small issue after purchase, he was extremely hard to get hold off, didn't answer emails and many phone calls. Same with all the managers. Bad: The car wasn't serviced at all, no oil change, no inspection, nothing. As we were doing paperwork i noticed a small ding upfront, Which I think should have been fixed. They didn't have a paint/body guy at the time, I couldn't come back the next day, so after some discussion they dropped $100. Not pleasant but whatever.. The ugly: Next day we noticed that there was a hole in the driver mat. Probably driver was woman and liked to wear heels. I called dearship with basic request, send me a replacement mat. I mean I spend 35k on the car, I have a hole in the mat, it's not too much to ask for, right? Its a LEXUS SUV. First answer was no, when I pressed a bit, they finally agreed to send me a used one. It took 2 months. I kid you not. I called like 10 times(it was principle of it at this point). Also, registration on the car came after deadline. had to call about that. Long story short, if you want to be treated like you 're a customer spending good amount of money go somewhere else. If you want the best price, this place might work. I would give these guys one star, but they get two, just because there was no 'hidden' fees, etc, the price was exactly what we expected.
LexusBruce777/25/2015 02:25:52 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:JOHN PAGANO
From the moment I walked into Bay ridge Lexus I was treated like royalty. I had read a review of the sales personnel and knew that I wanted to buy from John Pagano. Mr. Pagano was extremely professional and went above and beyond the call of duty. It is rare that someone walks away from a deal feeling completely satisfied, but that is indeed the case this time. Mr. Pagano has also been extremely helpful when I had to bring the car in for other reasons.
Bay Ridge Lexus responded to this review
7/31/2015
Good afternoon, I would like to thank you for providing your kind feedback and recommendation, they are much appreciated. I am glad to see that you were happy with the Sales experience in which I provided you with. If you should ever require further assistance with anything relating to your Lexus, please feel free to reach me at, (866) 813-1665. John Pagano
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Bay Ridge Lexus : Brooklyn, NY 11220-4707 Car Dealership, and Auto Financing - Autotrader