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Audi Brooklyn

665 65th StreetBROOKLYN, NY 11220
1-855-251-32331-855-251-3233
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Courtesy Shuttle
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Audi Brooklyn-Brooklyn, New York's Audi Dealership. Come Visit our Brand New, State of the Art Facility located on 665 65th st in Bay Ridge Brooklyn! Check ou ... Read more
Welcome to Audi Brooklyn-Brooklyn, New York's Audi Dealership. Come Visit our Brand New, State of the Art Facility located on 665 65th st in Bay Ridge Brooklyn! Check out our website audibrooklyn.com and Research, compare or build your new Audi A4 , A5, A6 , A7, A8 , Q5 , Q7, Allroad or TT now.We also offer complimentary Valet Service for all of our customers! Come see us today

Why You Should Buy a Used Car From Us

Welcome to Audi Brooklyn-Brooklyn, New York's Audi Dealership. Come Visit our Brand New, State of the Art Facility located on 665 65th st in Bay Ridge Brooklyn! Check ou ... Read more
Welcome to Audi Brooklyn-Brooklyn, New York's Audi Dealership. Come Visit our Brand New, State of the Art Facility located on 665 65th st in Bay Ridge Brooklyn! Check out our website audibrooklyn.com and Research, compare or build your new Audi A4 , A5, A6 , A7, A8 , Q5 , Q7, Allroad or TT now. We also offer complimentary Valet Service for all of our customers! Come see us today!

Languages Spoken

  • Español
  • Italiano
  • Русский

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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Dealer Ratings

24-Month Overall Rating
  • 3.9
    Customer Service
  • 4.1
    Quality Of Work
  • 4.3
    Friendliness
  • 4.0
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 77 
Q 5er4/28/2015 03:29:53 PM
2.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:N/A
They do good work once you get the car in there but their customer relations are lacking. They never return any of my calls. They've dropped the ball on a loaner car more than once. They are very eager to be more customer oriented but they just don't get customer service. I heard someone say recently that the worst thing about owning an Audi in Brooklyn is Brooklyn Audi.
Bennett1944/01/2015 10:54:21 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Frankie Lopes, Leo
Just leased a Q5 TDI form Audi Brooklyn. . Process couldn't have been smoother. Frankie Lopes and did a great job finding the car I wanted, answering questions, etc., and Leo made the leasing process entirely painless, including getting me out of my current lease a few months early. Will definitely recommend this dealership!
Audi Brooklyn responded to this review
4/02/2015
Hello again, Thank you for your wonderful feedback. It was such a pleasure to assist you with getting you behind the wheel of your new Q5! I also would like to thank you for your recommendation. Remember, if you should have any vehicle related questions or concerns, please don't hesitate to contact me at, (877) 819-7507. Frankie Lopes
Jay22223/31/2015 03:53:36 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Frankie lopes
Frankie lopes helped me find the perfect car , Great energy , very detailing and enthusiastic . Also Leo sales manager takes customers very serious and straight forward also committes to his word. I recommend any one here .
Audi Brooklyn responded to this review
3/31/2015
Hello again Jay, Thank you for your wonderful review and recommendation. I am happy that I was able to provide you with a positive sales experience and I am looking forward to getting the opportunity to assist you again in the future. If you ever feel like you may require assistance with anything relating to your Audi, before then, please feel free to reach me at, (877) 819-7507. Frankie Lopes
Keep It Real3/23/2015 09:01:13 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:no need to mention. they're a TEAM
Brought my car into service for maintenance and tire rotation. My A6 is less than a year old and is in perfect condition. After picking my car up and on the drive home, the low tire indicator light went on. They never balanced my tires after rotating them. So, I had to go get air for tires. Worse than this and the biggest issue with this service is that my tires SCREECH like a train pulling into the station. I brought my car back to get the screeching resolved and now my car sounds like two trains pulling into the station. I was told there is going to be a recall about this issue and I should wait for it. I have tried to contact the service department repeatedly. The person I need to speak won't come to phone and won't call me back. I called Audi corporate and they said that there's no recall and it's a dealer issue, stating the dealer is able amd should to resolve it. Your service is substandard. Oh, and I got my car back with 6 more miles than I brought it in with. I was told they had to test the brakes. Really????? 6 miles and you didn't hear the brakes SCREEEEEEEECH! BS!
Audi Brooklyn responded to this review
3/24/2015
Good afternoon, I am saddened to hear that you are upset with the Service experience you had at our dealership. I am confident that this can be resolved and I would like to listen to all of your concerns, over the phone. At your earliest convenience, can you please give me a call so that I could correct any mistakes for you? The number to reach me is, (877) 842-8536. I look forward to your call. Anthony Fallacaro Service Director
DaveAJ62/22/2015 12:06:50 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Frankie Lopes
I purchased my S7, which was not the hard part. The hard part was option in and finding the right one. Frankie Lopes is not only an extremely knowledgeable man, he is a true people person and knows how to make a connection. It did not seem fake. So from bumper to bumper, I received excellent customer service, excellent advising on my decision, and I ended up with an excellent car.
Audi Brooklyn responded to this review
2/27/2015
Hello again, I would like to thank you for your wonderful review, it is much appreciated. I would also like to thank you for your kind words regarding the sales experience in which I provided you with. I am happy to see that you were satisfied and I am looking forward to getting another opportunity to assist you in the future. If you ever feel like you might require help with your S7 before then, please don't hesitate to contact me at, (877) 819-7507. Frankie Lopes
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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