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Audi Brooklyn

665 65th StreetBROOKLYN, NY 11220
1-855-251-32331-855-251-3233
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Courtesy Shuttle
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Welcome to Audi Brooklyn-Brooklyn, New York's Audi Dealership. Come Visit our Brand New, State of the Art Facility located on 665 65th st in Bay Ridge Brooklyn! Check ou ... Read more
Welcome to Audi Brooklyn-Brooklyn, New York's Audi Dealership. Come Visit our Brand New, State of the Art Facility located on 665 65th st in Bay Ridge Brooklyn! Check out our website audibrooklyn.com and Research, compare or build your new Audi A4 , A5, A6 , A7, A8 , Q5 , Q7, Allroad or TT now.We also offer complimentary Valet Service for all of our customers! Come see us today

Why You Should Buy a Used Car From Us

Welcome to Audi Brooklyn-Brooklyn, New York's Audi Dealership. Come Visit our Brand New, State of the Art Facility located on 665 65th st in Bay Ridge Brooklyn! Check ou ... Read more
Welcome to Audi Brooklyn-Brooklyn, New York's Audi Dealership. Come Visit our Brand New, State of the Art Facility located on 665 65th st in Bay Ridge Brooklyn! Check out our website audibrooklyn.com and Research, compare or build your new Audi A4 , A5, A6 , A7, A8 , Q5 , Q7, Allroad or TT now. We also offer complimentary Valet Service for all of our customers! Come see us today!

Languages Spoken

  • Español
  • Italiano
  • Русский

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 4.0
    Quality Of Work
  • 4.2
    Friendliness
  • 4.0
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 79 
JHCBLDR6/22/2015 06:33:22 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Vincent Pepe and Leo manager
Bought a mint 2011 Q7 and they delivered an extremely scratched up vehicle with more over 500 extra miles more than what was on the odometer statement They now have the car and my money as since I am out of state I am being taken advantage of. They will not even take my calls now and I am beyond frustrated. I now have to get a lawyer involved unfortunately.. they did agree to take it back but have not been in touch in weeks now leaving me totally hanging with no vehicle and out a lot of money! They were to deliver the vehicle in 2 weeks and it took 6 weeks. Been 2 months now and I have nothing. This is the most absurd transaction I have ever been associated with and am just so upset. I'll probably have to fly to NY to deal with these people which will just cost me more $ and time. I've called my lawyer today bc they refuse to make good on the completely bungled transaction.
TLC136/04/2015 11:34:48 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Steven "Steve" Bylis (Service Director) & Ertan Jusuf (Asst. Service Manager)
First of all, I never take the time to write reviews, but my experience was so exceptional, that I felt I needed to do so. For anyone like me who had a negative experience at Audi of Brooklyn PRIOR to the new owners taking over in 2013, need to go back and give it another chance (not sure why Q 5er's review was negative-try going to one of the other TriState dealers- good luck getting noticed in the waiting room, let alone getting great service). Under the new ownership, the Service Department has been completely revamped with a new Service Director (Steve Bylis--excellent) and many new and very knowledgeable service managers (Ertan Yusuf-Highly recommend). I had some serious problems with my car that that dated back from when I originally purchased the car from the "old" Audi of Brooklyn in 2013. The Service Director, Steve, went above and beyond over a period of weeks to insure that my car had all the repairs that it needed -- with many of them being covered by Audi of America (these repairs should have been completed & under warranty when I purchased my car--Steve worked tirelessly to 'prove my case' with Audi of America so the costs were covered). I highly recommend the Audi of Brooklyn Service Department-- not only for your Audi, but for any car that you drive.
Audi Brooklyn responded to this review
6/04/2015
Good afternoon, I would like to take this time to thank you for providing your feedback and recommendation. It was a pleasure to assist you with your Q5 and we are all looking forward to your next visit. If you feel like you may require assistance with your Audi before then, please don't hesitate to call me at, (877) 842-8536. Steve Bylis Service Manager
Q 5er4/28/2015 03:29:53 PM
2.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:N/A
They do good work once you get the car in there but their customer relations are lacking. They never return any of my calls. They've dropped the ball on a loaner car more than once. They are very eager to be more customer oriented but they just don't get customer service. I heard someone say recently that the worst thing about owning an Audi in Brooklyn is Brooklyn Audi.
Bennett1944/01/2015 10:54:21 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Frankie Lopes, Leo
Just leased a Q5 TDI form Audi Brooklyn. . Process couldn't have been smoother. Frankie Lopes and did a great job finding the car I wanted, answering questions, etc., and Leo made the leasing process entirely painless, including getting me out of my current lease a few months early. Will definitely recommend this dealership!
Audi Brooklyn responded to this review
4/02/2015
Hello again, Thank you for your wonderful feedback. It was such a pleasure to assist you with getting you behind the wheel of your new Q5! I also would like to thank you for your recommendation. Remember, if you should have any vehicle related questions or concerns, please don't hesitate to contact me at, (877) 819-7507. Frankie Lopes
Jay22223/31/2015 03:53:36 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Frankie lopes
Frankie lopes helped me find the perfect car , Great energy , very detailing and enthusiastic . Also Leo sales manager takes customers very serious and straight forward also committes to his word. I recommend any one here .
Audi Brooklyn responded to this review
3/31/2015
Hello again Jay, Thank you for your wonderful review and recommendation. I am happy that I was able to provide you with a positive sales experience and I am looking forward to getting the opportunity to assist you again in the future. If you ever feel like you may require assistance with anything relating to your Audi, before then, please feel free to reach me at, (877) 819-7507. Frankie Lopes
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