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Paragon Acura

56-02 Northern BlvdWoodside, NY 11377
1-877-257-19561-877-257-1956
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Customization
  • Handicapped Accessible
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Family owned Paragon Acura has been dedicated to serving the community since 1929. That we are family owned and have been successful for so long assures you the best ser ... Read more
Family owned Paragon Acura has been dedicated to serving the community since 1929. That we are family owned and have been successful for so long assures you the best service, reliabilty and satisfaction when choosing your vehicle. Please make an appointment to come see our exceptional vehicles, visit our friendly staff and enjoy freshly baked cookies in our comfortable lounge.

Why You Should Buy a Used Car From Us

Family owned Paragon Acura has been dedicated to serving the community since 1929. That we are family owned will assure you the best service, reliabilty and satisfaction ... Read more
Family owned Paragon Acura has been dedicated to serving the community since 1929. That we are family owned will assure you the best service, reliabilty and satisfaction when choosing your vehicle. Please make an appointment to come see our exceptional vehicles, visit our friendly staff and enjoy freshly baked cookies in our comfortable lounge.

Languages Spoken

  • Español
  • "中文"
  • Italiano
  • Русский

Dealer Disclaimer

Here at Paragon Acura, we do more than sell cars, we provide customer satisfaction for life! Our award winning Service Department and friendly Sales Staff have been in t ... Read more
Here at Paragon Acura, we do more than sell cars, we provide customer satisfaction for life! Our award winning Service Department and friendly Sales Staff have been in the same location since 1929, assuring you of a pleasant and satisfying experience here at Paragon Acura. Prices exclude taxes, title fees and registration, but our Managers and Sales Consultants are ready to help you get into the vehicle of your dreams. Welcome to the Paragon family.
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Dealer Ratings

24-Month Overall Rating
  • 3.9
    Customer Service
  • 3.9
    Quality Of Work
  • 4.1
    Friendliness
  • 3.9
    Overall Experience
  • 3.9
    Price

Dealership Reviews

1 - 5 of 426 
Pilotmike211/28/2015 12:39:08 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Timpone
Having my car serviced is always an inconvenience. I can't say how I long for the day that my automobile can run a 100k miles, maintenance free. But while I'm waiting for that day, I'm happy to know I've at least got a great service center to handle the job. I've gone to different dealers in the past and never have I met a group of employees that I feel I can rely on with confidence until now. I brought my car in for regular service and in the interim was thankful that the team at Acura handled their jobs with diligence. They spotted a potentially lethal part failure in my brake system, a result of the wonderful roads we have here in NYC. Something the mechanic spotted and that was uncomfortable with, so he brought a manager in to discuss the problem with me. Mike Timpone, the manager, explained to me the situation and after discussing my options he quickly helped me resolve the issue and get me back on the road. I'm grateful that they take their jobs seriously and communicate well as a team. It's nice to have sound peace of mind. Kudos to Mr. Timpone and his crew.
Paragon Acura responded to this review
1/29/2015
Hello and thank you for your feedback. We're very happy to hear that your experience with Mike and the rest of the staff was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again and make sure you follow us on Twitter and like us on Facebook to get all the good service deals! Bill Finsilver | General Manager | 718.507.3900 ext.302 | william.finsilver@gmail.com
CYNTHIA 1/27/2015 05:24:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Thomas Ng
We went to Acura leased the RDX.Thomas NG was our sales rep and he was great!!! He answered all my questions about leasing and the car itself. If anyone comes here remember to ask for Thomas.
Paragon Acura responded to this review
1/29/2015
Cynthia, we appreciate the time it took for you to leave us this amazing feedback! Thomas is a valuable member of our team and he will be grateful to read the nice comments you left him. At Paragon Acura, we strive to ensure that no question or concern goes unanswered. Please come back and see us again in the future with anything else you might need. I would consider it a personal favor if you would call me to discuss your experience at Paragon Acura. Bill Finsilver, General Manager 718.507.3900
Gathir12/29/2014 12:39:54 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:John Mavrogiannis
I bought 2012 Acura certified MDX a couple of weeks back. Which had few issues and the sales person gave me a we owe list for the same. I have scheduled the service appointment for the same to fix but the service person were horrible in explanation and made me to wait 45 minutes for loaner vehicle paper work. Also he gave the ETA as Monday but I called them today to check the same and they said car is in body shop and they will get the same by Wednesday only after they will do the remaining work and they were not giving ETA for the same now. Very disappointed with behavior. I am asking the superior to take a look at it and correct the same.
pvazquez312/07/2014 10:23:19 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Andres Sanchez
I Called Paragon Acura on 12/6 because i was interested in a 2014 ILX they had for sale and was directed to speak with the sales manager Andres Sanchez at their certified preowned dealership. I scheduled and appointment and showed up later in the day.When i showed up later in the day to look at the car i was told that a sales person had taken the keys to the car and that he'd be back in a couple of minutes. After waiting for the sales person for about 45 mins the person showed up with no keys and no idea where the keys were located. I followed up with Mr. Sanchez regarding the keys and he told me that it would be no problem getting new keys cut and programmed and that the process would only take 2 mins. After waiting for 1+ hr i was informed that a new key would not be available due to a technician not being available. So i wasted 2 hrs waiting for a key that I'm sure i could've been told a lot sooner that i wasn't going to get. I spoke to Mr. Sanchez again and he apologized and told me to come the next day and that the keys would be ready. On the next day i got a call at about 2pm from Mr. Sanchez stating that the keys were cut and that i could view the inside of the car as well as test drive it. When i arrived at the dealership for the second time the the car would not start because the keys were not programmed and the tech arrived he couldn't program them for reason i cannot understand. For the last time i spoke to Mr. Sanchez and told him i don't know how he could be so dishonest and deceiving and that i refused to do business at this dealership. For anyone reading this review please avoid this place.
Vellaasim12/07/2014 03:51:03 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Andre
There used car facility people are a joke! Very unprofessional ! I was visiting them for this used car that i wasnt planing on buying that night . The sales people i dealed with were so harsh and pushie to make you buy the car. If i remeber good it was a manager Andrea. So after i told them that i will visit them again with my mechanic to inspect the car he got mad. Than two day later same guy Andre called me telling me to come in and see the car again. So two hours later im showing up with my mechanic, and he didnt want to show me the car saying that he sold it yesterday.There was defenitly something wrong with the car since he didnt want to show it to my mechanic . Im very glad that i havent buy anything or that car from them. It the very childish game that they play with there costumers. I would never walk in my head in that dealer again. And i would never recommend it to anyone
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