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Paragon Acura

56-02 Northern BlvdWoodside, NY 11377
1-877-257-19561-877-257-1956
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Customization
  • Handicapped Accessible
  • Concierge
  • Delivery Options
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Why You Should Buy a New Car From Us

Family owned Paragon Acura has been dedicated to serving the community since 1929. That we are family owned and have been successful for so long assures you the best ser ... Read more
Family owned Paragon Acura has been dedicated to serving the community since 1929. That we are family owned and have been successful for so long assures you the best service, reliabilty and satisfaction when choosing your vehicle. Please make an appointment to come see our exceptional vehicles, visit our friendly staff and enjoy freshly baked cookies in our comfortable lounge.

Why You Should Buy a Used Car From Us

Family owned Paragon Acura has been dedicated to serving the community since 1929. That we are family owned will assure you the best service, reliabilty and satisfaction ... Read more
Family owned Paragon Acura has been dedicated to serving the community since 1929. That we are family owned will assure you the best service, reliabilty and satisfaction when choosing your vehicle. Please make an appointment to come see our exceptional vehicles, visit our friendly staff and enjoy freshly baked cookies in our comfortable lounge.

Languages Spoken

  • Español
  • "中文"
  • Italiano
  • Русский

Dealer Disclaimer

Here at Paragon Acura, we do more than sell cars, we provide customer satisfaction for life! Our award winning Service Department and friendly Sales Staff have been in t ... Read more
Here at Paragon Acura, we do more than sell cars, we provide customer satisfaction for life! Our award winning Service Department and friendly Sales Staff have been in the same location since 1929, assuring you of a pleasant and satisfying experience here at Paragon Acura. Prices exclude taxes, title fees and registration, but our Managers and Sales Consultants are ready to help you get into the vehicle of your dreams. Welcome to the Paragon family.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 3.9
    Quality Of Work
  • 4.2
    Friendliness
  • 4.0
    Overall Experience
  • 3.9
    Price

Dealership Reviews

1 - 5 of 423 
pvazquez312/07/2014 10:23:19 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Andres Sanchez
I Called Paragon Acura on 12/6 because i was interested in a 2014 ILX they had for sale and was directed to speak with the sales manager Andres Sanchez at their certified preowned dealership. I scheduled and appointment and showed up later in the day.When i showed up later in the day to look at the car i was told that a sales person had taken the keys to the car and that he'd be back in a couple of minutes. After waiting for the sales person for about 45 mins the person showed up with no keys and no idea where the keys were located. I followed up with Mr. Sanchez regarding the keys and he told me that it would be no problem getting new keys cut and programmed and that the process would only take 2 mins. After waiting for 1+ hr i was informed that a new key would not be available due to a technician not being available. So i wasted 2 hrs waiting for a key that I'm sure i could've been told a lot sooner that i wasn't going to get. I spoke to Mr. Sanchez again and he apologized and told me to come the next day and that the keys would be ready. On the next day i got a call at about 2pm from Mr. Sanchez stating that the keys were cut and that i could view the inside of the car as well as test drive it. When i arrived at the dealership for the second time the the car would not start because the keys were not programmed and the tech arrived he couldn't program them for reason i cannot understand. For the last time i spoke to Mr. Sanchez and told him i don't know how he could be so dishonest and deceiving and that i refused to do business at this dealership. For anyone reading this review please avoid this place.
Vellaasim12/07/2014 03:51:03 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Andre
There used car facility people are a joke! Very unprofessional ! I was visiting them for this used car that i wasnt planing on buying that night . The sales people i dealed with were so harsh and pushie to make you buy the car. If i remeber good it was a manager Andrea. So after i told them that i will visit them again with my mechanic to inspect the car he got mad. Than two day later same guy Andre called me telling me to come in and see the car again. So two hours later im showing up with my mechanic, and he didnt want to show me the car saying that he sold it yesterday.There was defenitly something wrong with the car since he didnt want to show it to my mechanic . Im very glad that i havent buy anything or that car from them. It the very childish game that they play with there costumers. I would never walk in my head in that dealer again. And i would never recommend it to anyone
canito12/07/2014 11:11:06 AM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Peter Pazmino
This is by far one of the worst dealers you can ever go to I purchased my car their from Peter Pazmino which is a liar and will do anything to convince you other wise. He sold me a car which I thought was in excellent condition ended up being a lemon. This cars been in the service center more times than the actual time I owned the car I have practically replaced every item on the car from engine to transmission and still doesn't run like it's supposed too. I got a lot more stories to tell about my experience with them but this review would never end. What a great disappointment it's been as this my first real car purchase and definitely will be my last. Please beware shop around you'll find some true honest dealerships out their. Curry Acura is one of them go check them out instead
Jessica J.Guerrero12/01/2014 04:09:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:James Lin
Looking to become a first time car owner, I was nervous about going into a dealership to swim with "the big guys". I was greeted by Andres who then introduced me to the rep who would walk me through the entire car purchasing process, James Lin. Both we very inviting and happy to help with the many many questions I had. There was no point in which I felt I was being pressured to commit to anything and for that I was thankful. James helped me get to a happy medium between my budget and a car that I would feel 100% comfortable and confident driving. When it came time to set up insurance, the rep (that they seemed to have on speed dial) provided a competitive and reasonable rate. It was great to be able to have their help on that part of the transaction as well. Overall I walked (or should I say drove) away feeling very pleased with the entire experience. While the whole process did take a few hours, I was able to drive off the lot in my now first car and couldn't be happier with the professionalism of both James and Andres. Everything about coming to this location was no nonsense and could be taken for face value. I didn't feel the need to push back on the deal being given because I felt like I was being given the best of the best. I would absolutely recommend you visit this dealership and put your trust in the hands of James or Andres, and I'm sure the same can be said for the rest of the employees! Happy driving!
MattRacer11/27/2014 04:19:49 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Antony Toco
This young man was indeed amazing , very kind , very helpful and provides excellent customer sales service . He is simply what Acura of Paragon should represent . There should be more individuals like him . I wish him all the best and recommend him greatly . Thank you so much . You were extraordinary :)
Paragon Acura responded to this review
11/28/2014
Matt, thank you for sharing your wonderful experience at the dealership and with Anthony! Indeed, he is truly an excellent member of our team. One of our top priorities is providing a first class customer service, professionalism and dedication to each and every customer of our dealership and I am extremely happy that he was able to satisfy that during your visit! We appreciate your recommendation and I would consider it a personal favor if you would call me to discuss your experience at Paragon Acura. Bill Finsilver, General Manager 718.507.3900 
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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