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Penn Toyota

2400 Northern BoulevardGreenvale, NY 11548
1-877-516-75621-877-516-7562
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

"A NAME YOU KNOW AND TRUST!" Penn Toyota Scion is a family owned and operated Toyota dealership that has earned the trust of the tri-state area for over 45 years! We sp ... Read more
"A NAME YOU KNOW AND TRUST!" Penn Toyota Scion is a family owned and operated Toyota dealership that has earned the trust of the tri-state area for over 45 years! We specialize in providing superior customer service to ensure our customers that they have made the right choice. Our commitment to our customers' satisfaction is legendary.

Why You Should Buy a Used Car From Us

"A NAME YOU KNOW AND TRUST!" Penn Toyota Scion is a family owned and operated Toyota dealership that has earned the trust of the tri-state area for over 46 years! We sp ... Read more
"A NAME YOU KNOW AND TRUST!" Penn Toyota Scion is a family owned and operated Toyota dealership that has earned the trust of the tri-state area for over 46 years! We specialize in providing superior customer service to ensure our customers that they have made the right choice. Our commitment to our customers' satisfaction is legendary.

Languages Spoken

  • Español
  • "中文"
  • Italiano
  • 한국어

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 4.1
    Quality Of Work
  • 4.1
    Friendliness
  • 3.9
    Overall Experience
  • 3.9
    Price

Dealership Reviews

1 - 5 of 214 
Ara11855/07/2015 07:59:39 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:James Miga,Laurie Guigliano
Made an appointment here becaus it's so close to home. Took my car in for them to look at my tired. They told me my tire would have to be replaced and it would be $240 on the spot. They wouldn't show me the issue on my old tire or give me any paperwork stating what the issue was. Refused to pay them $240 and I'm still driving around on a donut
Penn Toyota Scion responded to this review
5/11/2015
Dear ARA1185, My name is James Miga, I am the Service Manager at Penn Toyota. I am very concerned as to why one of our employees would not show you the tire. I would like the opportunity to meet with you and get a better understanding of your experience here and assess the issue with your tire personally. Please feel free to reach me at 800­708­9614 x 108. Sincerely James Miga Penn Toyota Service Director
Maysh4164/17/2015 09:47:54 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Justin Goon
Penn Toyota was my last stop on searching for a Toyota Camry SE. I searched local and abroad and was about to purchase one from a car rental company. In the final hour I contacted Justin who immediately worked on my request, worked out an excellent price with EVERYTHING I wanted. And within 2 days I picked up my car. I truly thank him and his colleagues for everything. Penn Toyota is great. I will definitely deal with them again.
Penn Toyota Scion responded to this review
4/21/2015
Congratulations on your new Toyota Camry SE! It is such a pleasure to hear that our team here at Penn Toyota was able to satisfy all of your needs! We appreciate you noticing that and sharing your experience today! If there is anything else we can help you with don't hesitate to let us know. We hope to see you again in the future! Penn Toyota
Razeem1234/14/2015 10:27:36 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Shereza Rahaman
While waiting for my car to be service I realised I had not given the ticket to the service agent. Ms Shereza Rahaman saw me with the ticket and asked if I was been helped. I explain the situation and she right away give me her assurance they will try there outmost best to have my car ready . She offered me coffee and computer access .I was very please with her.
Penn Toyota Scion responded to this review
4/21/2015
Thank you for taking the time to leave us a positive review! We strive to make sure all of our customers are satisfied with our services and we are thrilled to hear that you feel the same way! Thank you for choosing our team here at Penn Toyota! We hope to see you again in the future! Penn Toyota
meteorologist3/28/2015 10:05:10 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:multiple service personnel
The previous review about the minimum 2 hour wait is so true! I have never gotten out of there in less than 2 hours. Scion website says oil change EVERY 7500 MILES. They must not sell many scions because they insist on doing the oil change at 5000 miles for synthetic oil. Why is this a problem you might ask? Its not if they ACTUALLY do the oil change BUT THEY DONT! THE MECHANIC ACTUALLY TOLD ME THEY ONLY CHANGE IT EVERY 10,000 MILES FOR SYNTHETIC OIL! That means instead of getting three oil changes under their 25,000 free maintenance plan you only get two actual oil changes. At 5,000 miles, 15,000 miles and any 25,000 miles there is no oil change. SO WHY AM I STILL SITTING THEIR FOR AT LEAST TWO HOURS AT THOSE MAINTENANCE APPOINTMENTS? You should see all the people sitting for their cars to be serviced. They all have angry looks on their faces. And by the way, appointment or no appointment, its a two hour wait.
Penn Toyota Scion responded to this review
4/01/2015
Dear Local resident, Please accept our sincerest apologies for any inconvenience you may have experienced here at Penn Toyota. If you would like to speak with me personally regarding this matter, please feel free to call me at (516)621-8600 ext 146. Shereza Rahaman Customer Relations Manager - Shereza22@gmail.com
Fabiola farias3/14/2015 04:03:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Justin Goon
Today I bought a brand new 2015 corolla Le. Justin my salesman was very professional made sure all my needs and wants was their for me. Also Justin made sure my monthly payment was what I could oford because that's what was a deal breaker. He also gave me all weather mats. I will and 100% deal with Justin and penn Toyota again in the future. Me and my husband are so happy :)
Penn Toyota Scion responded to this review
3/17/2015
Congratulations on your new purchase! Fabiola we are so happy to hear that you've enjoyed working with our team, here at Penn Toyota! We prioritize our customer service and we could see that is why you and your husband plan on coming back. If there is anything we could do to further assist you, let us know! Penn Toyota
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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