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Sunrise Toyota

3984 Sunrise HwyOakdale, NY 11769
1-855-660-60431-855-660-6043
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Services and Amenities

  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Sunrise Toyota has been in business for over 35 years with a long and strong relationship tied in with the community. Sunrise Toyota proudly sells Toyota, Scion and quali ... Read more
Sunrise Toyota has been in business for over 35 years with a long and strong relationship tied in with the community. Sunrise Toyota proudly sells Toyota, Scion and quality Preowned Vehicles. With over 500 vehicles available we are sure we have the right vehicle for you. Come see us today and we will help get you into the vehicle you want. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too!

Why You Should Buy a Used Car From Us

Sunrise Toyota has been in business for over 35 years with a long and strong relationship tied in with the community. Sunrise Toyota proudly sells Toyota, Scion and quali ... Read more
Sunrise Toyota has been in business for over 35 years with a long and strong relationship tied in with the community. Sunrise Toyota proudly sells Toyota, Scion and quality Preowned Vehicles. With over 500 vehicles available we are sure we have the right vehicle for you. Come see us today and we will help get you into the vehicle you want. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too!

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes prep and reconditioning, registration, title fees and taxes.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 251 
Kenneth2/09/2015 04:58:14 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:LISA LOMENZO
AVOID!!!!!!!!!!!!!!!!!!!! I wish that I could give this dealership 0 stars. Nevertheless, I want people to be careful with the dealership. They are frauds. My sales person was Jason Jautze and the finance manager was Lisa Lomenzo. They both seemed very nice that first and I was content with the car. However, a week after I got the car the defogger was not working and the passenger airbag light came on. I contacted the dealership and they advised me to make an appointment with the service department to get it fixed. I made the appointment, took a day off from work to the car to be fixed. When I got there they said because the car is a Nissan and they are a Toyota dealership, (Lisa said) they would have to send it to a Nissan dealership for it to be fixed and it might take up to 2 weeks. Lisa advised me that I should take the car directly to the Nissan dealership and they would be able to fix it. I figured that it makes sense since I would be able to get the car fixed faster without waiting and I was not going to drive back to the Toyota dealership since it is very far away from where I live (50 Miles away). I took it to Nissan dealership on Northern Blvd. (they were very nice and professional), when I got there the, the service department said that my factory warranty expired at 38,000 miles and I would have to pay for the service by the hour ($275.00 per hour). I took the car and they fixed the problem but I had to pay to get it done. 3 months later, the car have been giving me some trouble that even the dealer cannot fix because they cannot detect the problem. I got so tired of trying to fix the problem that I decided that I will trade the car into a dealership that I live next to and get another car that is not a LEMON. I took the car to get appraised by an Acura dealership since I was trading in to get an ACURA. The guy appraised the car $3,000 less than what I bought it for. I figured that it was a good deal and I didn’t mind losing the $3,000 because I didn’t want to spend a lot of money every day trying to fix a problem that no one can fix. HERE IS WHERE THE REAL PROBLEM CAME IN THAT MADE ME WRITE THIS REVIEW, the ACURA dealership decided to pull a Carfax for the car. The car faxed showed that the car was owned by two owners and had two prior ACCIDENTS. The Carfax that was given to me when I bought the car had one owner and no accidents which made me buy the car. However, this is when it all came back to me, when I had asked for the Carfax at Sunrise Toyota, they said that their system was down and was unable to retrieve the Carfax. We came up with the agreement that since they couldn’t get the car inspected because it was Sunday. Jason volunteered to drive the car down to queens where they have another dealership in Forest Hills and we will finalize the paperwork so I made a down payment and again took another day off to pick up the car. When I got there he left the Carfax in the backseat of the car. Either the Carfax had been tampered with or it was an incomplete Carfax (which I was unaware of until now). Please keep in mind that this is my first car that I am buying at a dealership!!!! I have proof of phone calls, voice messages and emails requesting the car fax and the problems the car had when I had to make an appointment with the dealership. This dealership does not care about the buyer once they make a sale. I was given one set of keys for my car. Jason said that he would check to see if they have another and send it to me. I have made multiple attempts trying to contact the dealer. However, I always get the receptionist and she always tell me that Lisa and Jason are busy with customers or Jason is out in the lot and she cannot locate him, the receptionist said that she will give him the message and he will contact me. I have copies of all email, phone call, text and voicemail. I am now taking this to the next level and consult a lawyer in this matter since I have all the proof I need to start a case since I am stuck with a lemon and the car is not worth much.
camry201512/18/2014 02:29:23 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Qing Hua
Was a good experience, salesman Qing try hard to sell me this car jaja,everything was good thank you for your's time guys, Qing, Ben
Roxanne Backer12/04/2014 07:19:03 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:The whole Sunrise Toyota Staff
I had a great experience at Sunrise Toyota. The salesperson was great, he showed me how to work everything in the vehicle and answered all my questions. The managers and finance specialists were very nice and did an outstanding job. I would definitely recommend my family and friends to this dealership.
Labryant11/07/2014 05:47:48 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Dennis Montgomery
This dealership sold me a lemon and made no attempt to rectify the issues that have been caused by problems with the car that the dealership was aware of before they sold me the car. I am very disappointed with the service, dishonesty, and unwillingness to help me as a customer.
Angelina Wyss10/29/2014 05:41:19 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Bothmann
Bob Bothmann was an excellent salesperson, no high pressure sales pitch. He is a very professional salesperson and did an excellent job explaining every detail about the new truck. It was nice to see someone take their time and explain every detail in depth.
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