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Grand Prix Subaru

500 South BroadwayHicksville, NY 11801
1-877-627-23611-877-627-2361
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    Get a Kelley Blue BookSM Instant Cash Offer

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
View all services and amenities

Why You Should Buy a New Car From Us

RECEIVE A GRAND PRIX EXCLUSIVE WITH YOUR VEHICLE PURCHASE!!! *****VIP PROGRAM*****LIFETIME OIL CHANGE PROGRAM, FREE LIFETIME LOANERS GUARANTEED, 24/7 RESCUE SERVICE!!!

Why You Should Buy a Used Car From Us

RECEIVE A GRAND PRIX EXCLUSIVE WITH YOUR VEHICLE PURCHASE!!! *****VIP PROGRAM*****LIFETIME OIL CHANGE PROGRAM , FREE LIFETIME LOANERS GUARANTEED, 24/7 RESCUE SERVICE!!!

Languages Spoken

  • Español

Dealer Disclaimer

SPECIAL INTERNET PRICING REFLECTS FINANCING 80% THROUGH DEALER. PRICE EXCLUDES REGISTRATION, TITLE, TAXES & FEES. Why buy from Grand Prix Subaru? That's easy, the added ... Read more
SPECIAL INTERNET PRICING REFLECTS FINANCING 80% THROUGH DEALER. PRICE EXCLUDES REGISTRATION, TITLE, TAXES & FEES. Why buy from Grand Prix Subaru? That's easy, the added benefit of our Exclusive VIP+ Program, which includes Free Oil Changes for Life, Free Service Loaners for Life, Free 24/7 Rescue & Towing for Life, and so much more. So now you know why...now check out our what our customer say after they have purchased from us!! www.grandprixsubaru.net/dealer-rater/index.htm
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 4.9
    Friendliness
  • 4.9
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 500 
Tallnsassy5/30/2016 09:16:36 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Frank Rush,Ted Hanlon,Alice Baer
Upon arrival at Grand Prix Subaru dealership I saw that it was very busy, yet within 10 mins I was sitting down with Frank to discuss the car I was interested in. Frank was very pleasant and immediately put me at ease. We went out and took the car I was interested in (2013 Nissan Juke) for a test drive. I really liked the car and Frank went to bat to get the best price for me. After going back and forth, we came to an agreement on a great price, I requested to meet the sales manager Ted who came over and made me feel even more comfortable, he sat down and we talked for awhile. Now back to business, I was given paperwork to complete and also excellent guidance on who to call for good auto insurance. I did one research regarding auto insurance, yet their advice even lead me to a better choice, especially being a 1st time car buyer. Next, the financing was done very efficiently by Alice and I got a great interest rate! Once paperwork was completed I got my plates and drove home a very happy camper! GOD BLESS Frank, Ted and Alice for doing such a wonderful job and helping,e in ways I did not think possible. At no time did I feel rushed or passed over by anyone even though I was buying a preowned car and not a new car. See you guys soon and thanks again for everything!
fordandbenzfan5/27/2016 10:48:37 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dan Ross,Vinny Ortolani,Taylor Rosenthal,Steven Shoum
Well, I had another chance to use this dealership and I must say, Grand Prix's motto "We will satisfy you" definitely applies here. Unfortunately, our new Subaru Legacy, which me and my mom love, was recalled with about 51,000-52,000 2016-2017 Legacy/Outback models due to a possible problem with the steering problem. Unfortunately, this meant that my car would have to go into the dealership for service in order to fix it. Thankfully, I found Subaru of North America very proactive in getting information about the recall out there to the customers and at least I knew that Grand Prix would help me, as I had previous experience there when I shopped for our Legacy 3.6R Limited and found it to be an excellent dealership. Thankfully, this carried over to the service department, where a friendly and helpful representative was able to get me an appointment two days after the recall went out at 7:30AM, get me a loaner car (ended up being a rental from Hertz paid by Subaru, as the dealer ran out of loaners), and also have my car towed to the dealership two days before, as Subaru advised owners not to drive it. When I arrived at the dealership, I was greeted by a gentleman named Kevin, who was helpful and pointed me in the right direction to my Service Advisor, Steve Shoum. I found him to be excellent and better than the Service Advisor who helped us at the luxury car dealership where we serviced our former luxury car, as we found Steve to be very friendly, knowledgeable about cars, and able to speak to the customer without making them feel stupid or being snarky, like at the dealership where we serviced our previous car. While I did have to wait a bit as Hertz in Hicksville did not open until 9:00AM and they needed to pick me up, as Grand Prix ran out of loaners due to the recall, things were still fine, as I found the service center to be very nice, as it looked upscale and delivered on being somewhat upscale, with many plush and comfortable chairs, large screen TVs, nice restrooms, free wifi, plenty of literature, and a very good selection of complimentary food and beverages, like bagels and all of the fixings, coffee, soft drinks, and fresh fruit. Throughout the process, I found all of the employees other than Steve who I have dealt with previously in the sales department, like Vinny Ortolani, the General Sales Manager who came by to say hi to all of the customers and chat, Emily, another Service Advisor, and all of the other employees to be very warm and efficient, which was fantastic! My car was at the service center for a week, as the part for the steering column was on back order and they wanted to inspect the car, but Steve continued to keep me updated throughout, which contrasts to our previous Service Advisor at the luxury car dealership, who left us in the dark and made it hard to call him, as we usually got his voicemail when we called the dealer. Also, he rarely called us with updates. Grand Prix also proved to be very accommodating, as Taylor, the representative in the Sales Department, was very helpful as she had my car wait in front of the Sales Department as I had to pick up my car a little after hours due to work. This was appreciated, as I feel like Grand Prix understands not everyone operates on their schedule. There was one minor hiccup in the experience, as the car was kind of dirty when we got it back, but it was resolved perfectly after we complained, as Dan Ross, the General Manager of the dealership, was understanding and wanted to make sure we we satisfied, as he offered us two vouchers to the Hicksville Car Wash, which was appreciated. Overall, I thought that Grand Prix's Service Department was excellent, as it put where we took our luxury car to shame thanks to their fantastic service and I would definitely recommend Grand Prix when I need to service my Legacy!
PaulRevere5/26/2016 08:47:28 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Shawn Mayers,Joseph Iucci
I worked with Joe Iucci to purchase a pre-owned 2011 Subaru Outback and it was a great experience. He took the time to help me find the right car for my needs and budget, rather than just brush me aside like the 2 other Subaru dealerships i called before Grand Prix. He worked with me to get the price down to where I needed it to be, and took a good few hours out of his day to help me install some of the accessories I had purchased. He was always calm and helpful, not to mention fun to talk to while waiting for paperwork from higher ups. I would defiantly recommend Joe as a sales person to others. Shaun one of the financial managers was also very helpful in working out my payments, and got me a great deal on a warranty for the car. I will be returning to Grand Prix for all my Subaru needs, especially since their VIP program is just amazing.
Forester4Me5/26/2016 07:45:22 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Joe Kinder,Eric Baltazar,Michael Porcelli
I leased a 2016 Subaru Forester and had a very pleasant experience with the Subaru Sales team and support. They were gentle, didn't rush me on my decision, the negotiation was straight forward and they expedited the process as much as they could, they also followed up to ensure I was still satisfied with my purchase and therefore I would recommend this dealership to others.
Sue1985/24/2016 01:09:27 PM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Porcelli,Francesca Capitelli
A big thank you to Michael Porcelli. He may look young but he knows his cars. Also import, he is not pushy, instead he listens, pays attention to details and provides great customer service. Our interactions with with Francesca in Finance were also top notch. I love my Crosstrek.
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Grand Prix Subaru : Hicksville, NY 11801 Car Dealership, and Auto Financing - Autotrader