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New Country Lexus

999 New Loudon RoadLatham, NY 12110
1-877-770-15581-877-770-1558

Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
View all services and amenities

Why You Should Buy a New Car From Us

Our state-of-the-art Lexus showroom and knowledgeable Lexus sales staff make purchasing a new Lexus luxury vehicle a great experience, while our Lexus service team become ... Read more
Our state-of-the-art Lexus showroom and knowledgeable Lexus sales staff make purchasing a new Lexus luxury vehicle a great experience, while our Lexus service team becomes a trusted caretaker of your Lexus over the course of your ownership. When you come to our Lexus dealership near Albany, you'll see why our customers have come to rely on us for all their Lexus sales and service needs. You're not just another customer; you're a member of the family

Why You Should Buy a Used Car From Us

Our state-of-the-art Lexus showroom and knowledgeable Lexus sales staff make purchasing a new Lexus luxury vehicle a great experience, while our Lexus service team become ... Read more
Our state-of-the-art Lexus showroom and knowledgeable Lexus sales staff make purchasing a new Lexus luxury vehicle a great experience, while our Lexus service team becomes a trusted caretaker of your Lexus over the course of your ownership. When you come to our Lexus dealership near Albany, you'll see why our customers have come to rely on us for all their Lexus sales and service needs. You're not just another customer; you're a member of the family

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.9
    Friendliness
  • 4.8
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 121 
finallyhappy8/19/2016 03:14:16 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Cidalia Millham, Jared Wilson
I hate buying cars and the whole process. I purchased a car from New Country about 5 years ago and did not have a positive experience. I went in this time with the thought that if things hadn't changed they would never get my business again. There has been a lot of turnover and the changes are all positives ones. Cidalia and Jared both took the time to listen to my concerns about my prior experiences and assured me this time around would be different. Every employee I met from delivery specialist to the sales to the General Manager was friendly and professional. The first time I was there I was made to feel like I didn't belong. This was certainly not the case now. This experience was more than just buying a car and a transaction taking place. The staff was welcoming and treated me like much more than a deal they just made.
Joanne 1238/14/2016 04:49:57 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Cidalia and Jared Wilson
Everyone at the dealership was very friendly and professional. The whole buying process was easy and no sales pressure was applied at any time. Also, everyone valued my time and worked around my schedule .
carne337/28/2016 09:37:06 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Cidalia, Carl & Finance
This was the best experience I've ever had buying a car. Cidalia was TOP NOTCH. She responded to my emails immediately - she went the extra mile - gave true and real advice - The dealership on the whole was wonderful to deal with. They made me feel welcome. I feel like I can call on them for any of my needs. It is what a car buying experience should be. I must say that the technical person sat with me and went through my car's technology with me step by step. He was great.
Boby7/28/2016 09:31:39 AM
4.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Cidalia
I knew what I wanted and how much I was willing to pay. Cidalia made the whole transaction run smoothly, with no delays or hard-sale diversions. It was a pleasure to deal with her.
MarcCerro7/25/2016 11:01:44 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Cidalia Millham
Got the car I wanted, at the price I wanted, and completed everything in 2 visits of under 90 mins. Great to work with and makes it easy to get the deal done.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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New Country Lexus : Latham, NY 12110 Car Dealership, and Auto Financing - Autotrader