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Northway Toyota

727 New Loudon RoadLatham, NY 12110
1-888-681-47251-888-681-4725
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Customization
  • Business Center
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Northway Toyota proudly features all of the latest Toyota vehicles for your driving pleasure in Albany. If you have been searching for a Toyota Avalon, a Sienna, or perha ... Read more
Northway Toyota proudly features all of the latest Toyota vehicles for your driving pleasure in Albany. If you have been searching for a Toyota Avalon, a Sienna, or perhaps a RAV4, then you've come to the right place. From the Corolla to the Prius--even the Sequoia, we have a Toyota on the lot that comes in a size just right for you. Once you have a vehicle picked out, go ahead and get pre-qualified for financing through our site and schedule your test drive at Northway Toyota.

Why You Should Buy a Used Car From Us

At Northway Toyota, we are pleased to offer our customers in Albany a great selection of used cars to choose from. All of our used cars are high quality vehicles--cars an ... Read more
At Northway Toyota, we are pleased to offer our customers in Albany a great selection of used cars to choose from. All of our used cars are high quality vehicles--cars and trucks--that you'll be proud to drive and call your own. If you find a used car or truck that you like, we urge you to act fast, as our inventory of used and certified pre-owned vehicles changes often at Northway Toyota in Albany

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.0
    Customer Service
  • 3.0
    Quality Of Work
  • 3.2
    Friendliness
  • 3.0
    Overall Experience
  • 3.3
    Price

Dealership Reviews

1 - 5 of 252 
Terry570711/21/2015 09:40:12 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Janine
They lied about about the price were sneaky with the paper work,tried to move very fast so it was hard to keep up with them,never once called me after the sale. Do not buy from this dealer trust me!
northwayNO9/09/2015 12:27:28 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Bill Hoogeveen
I paid sticker price for the first time ever, they refused to budge on the price. Then I was handed the paperwork and discovered the car had been in an accident, and had been a leased vehicle, which is NOT what they told me. I've had numerous electrical issues with the car when doors won't lock, back hatch won't open, tire pressure light stays on and more. I called everyone right up to the general manager for weeks to get the accident report and still haven't received it. When I went in for service, the appointment wasn't in the computer (they did take it in anyway), they never checked the spare which I specifically asked them to do, and they never reset the tire light. They also do not provide a loaner car or wash your vehicle, which is a service I've routinely received from my previous dealer. When you buy a new or nearly new car, they should provide you with a free loaner when your car is being serviced. This is a huge inconvenience for me. IMHO lousy service.
PJP8/27/2015 11:56:01 AM
4.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Kim Hansen
The service is always exactly what I want. Kim Hansen makes everyone feel at home. She is always attentive to all our needs and has a supportive smile, no the situation or circumstances. The service department and Kim Hansen makes me never want to bring my services anywhere else in the world. Thank you !
Al Bond6/29/2015 02:35:30 PM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Janine Hoogeveen
I was on the market for Toyota Venza for few weeks when saw it on Northway Toyota lot. From the very beginning of my experience with Sales at the Northway I was very pleased with knowledge, understanding, and no rush kind of approach. It took me a week of searching thru other dealerships and get very disappointed with results that send be right back to Northway Toyota. There was no other Venza on the market in such impeccable condition. And to add to the great buy; sales people and manager were most understanding and worked out the best and fare deal that I was very happy about. I love my 2011 Venza. And experience that I have at the dealership: no hassling, no annoying calls, fare ( very fare) price. I got everything and more that I wanted in my new (used, but new to me) car. Highly recommend, if you on the market for Tyota, Northway is your dealership.
mahamud19955/29/2015 12:05:39 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Jennifer Facteau
I used to love this place for my car servicing. I always used to do all my servicing here. But today i went for oil consumption check up and i talked over the phone with one of the agent if they could check my brake as its giving some noise. The agent said they'll check it for free. When everything was done, they gave me a bill of 33 dollars for the brake check only.. They even didnt have to work on it. I wouldn't mind paying but they say something over phone and do something else in real... I will not go back to them again.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Northway Toyota : Latham, NY 12110 Car Dealership, and Auto Financing - Autotrader