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DePaula Chevrolet

785 Central AvenueAlbany, NY 12206
1-866-815-67801-866-815-6780

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
View all services and amenities

Why You Should Buy a New Car From Us

Experience why we are the only GM 5 Time Dealer of the YEAR award winner. We have your next perfect new or pre-oned vehicle just waiting for a new home! We have the best ... Read more
Experience why we are the only GM 5 Time Dealer of the YEAR award winner. We have your next perfect new or pre-oned vehicle just waiting for a new home! We have the best deals, and the best people to help with your needs! We will also be there for you AFTER you purchase your DePaula Chevrolet. Please call 1-866-815-6780.

Why You Should Buy a Used Car From Us

With DePaula Chevrolet you will get not only the selection you want but the experience & pricing you deserve. Check out our reviews on the web and back up the fact that w ... Read more
With DePaula Chevrolet you will get not only the selection you want but the experience & pricing you deserve. Check out our reviews on the web and back up the fact that we are a 5 TIME DEALER OF THE YEAR WINNER.

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 104 
NottakingtheBS8/17/2015 08:48:13 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Curt Rowell
I went to Depaula looking for a specific vehicle that I had seen on their website. First I was told it was down the street, then told it was out back and had not been detailed yet. I was OK with that. Then it took almost another hour for them to find the keys for it. I almost left at that point. When I went to test drive the car they took my key to evaluate my trade. When we returned I told the sales guy I wanted my key back. He says ok, leaves, comes back a few minutes later with numbers and no key. I asked again. He said in a minute. This is a typical tactic used by some dealers to make you feel cornered and stuck as if you can't leave. In addition they pulled the "If we can get they numbers where you want will you buy today". I will never, ever agree to this with any dealer. It's basically saying unless you commit to buying right now, we will not take you seriously or offer you the best deal. He then comes back with the numbers and explains that the car was X but now its Y. I said the website had it listed at Y so X doesn't matter. I told the sales guy I was done and to get my key. He snaps back loudly that this is a negotiation. I said get my key. After waiting 5 more minutes to get my key, he brings back one of the slimy sales managers in their white shirts. He has my key in his left hand. I reach for it and he pulls it away. Now I am really pissed. I grabbed the key and said what the xxxx is wrong with you and left. Horrible place and I wont tolerate their sales gimmicks and non-sense. Other dealers here in the area don't pull this garbage. Years ago was a good place but since the daughter took over it has sucked.
Lisa K. Brennan7/08/2015 01:40:31 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Anthony Gallo
This is my second leased vehicle within the DePaula family and I want to convey the word "Family!" Anthony Gallo went above and beyond in helping my family and I through the process of returning my leased car and picking up my new car. It was an interesting situation in that Anthony did go above and beyond as did Casey the Manager because my parents were in Florida and they were included in the entire process of helping me get out of my old lease and into my new one. I am so very appreciative and grateful for the time, patience and energy that everyone at DePaula put forth (Especially Anthony and Casey) to ensure that everything went smoothly and my family and I were happy. I absolutely LOVE my new Trax and have nothing but the best things to say about Anthony Gallo and the DePaula family. Believe me, stopping into DePaula even for a brief few moments is definitely worth your time! I couldn't be more thrilled! Thank you DePaula!
shea4life7/07/2015 08:30:33 AM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Joe Fifield, Nick (not sure of last name)
In the beginning of my car search I wasn't sure what kind of vehicle I was looking for. I found a couple online that I made an appointment to look at. When I showed up at DePaula Preowned Superstore they were ready with the vehicles I wanted to look at. Joe Fifield was very patient with me and all my questions. I was worried about purchasing a used vehicle verses a brand new one. By the end of the purchase I was sure I made the right choice! I was limited on time picking up the car - they had all the paperwork ready along with the car looking shiny and brand new! Nick was great to deal with on the financial end. They were both professional, pressure-free and had a fun sense of humor the entire time which made for an enjoyable experience. Thank you Joe and Nick - I will definitely refer you to others and be back when ready to buy again.
cartalking7/06/2015 06:35:01 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Joe Fifield, Thomas Speziale
I rated DePaula preowned dealership as excellent due to the professional pressure-free experience I had while shopping for my car (test drive, negotiation, etc) as well as the service I have received since. My salesman was Joe and he was always there to take my calls and answer my questions. When I picked the car up to take home we noticed a long scratch in the door that we had missed in the initial test drive. He told me to wait and took it up to their service department and had it sanded down and clear-coated so it wouldn't rust. That extra effort goes a long way in my book. Also, the price I paid for the car was fantastic! But to me that's almost secondary to the good treatment I have received since stepping foot on he lot.
sb1236/29/2015 05:20:05 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rachael Mayer
I had a very enjoyable experience at the DePaula PreOwned vehicle center. I went in looking at multiple Nissan Rogues I had seen online and I was impressed with their quality and cleanliness. Rachael was upbeat, friendly and able to answer my questions. She made a process that is often lengthy, relaxing. She should be applauded for her hard work and great attitude.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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