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Northwest Hills Automotive

2065 E. Main StreetTorrington, CT 06790
1-866-467-33061-866-467-3306
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Detailing
  • Business Center
  • Handicapped Accessible
  • Children's Play Area
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

We have 8 franchises. Family owned and operated! Straight forward, no hassle approach way of doing business. We are a full service dealer with a full parts and service de ... Read more
We have 8 franchises. Family owned and operated! Straight forward, no hassle approach way of doing business. We are a full service dealer with a full parts and service dept, Bodyshop and full detailing services on premises! 100% committed to delivering the best customer service before, during, and after the sale. Come build a relationship with us! CALL TOLL FREE IN CT 1-866-467-3306. Hablamos Espanol a tu Servicio.

Why You Should Buy a Used Car From Us

We have 8 franchises. Family owned and operated! Straight forward, no hassle approach way of doing business. We are a full service dealer with a full parts and service de ... Read more
We have 8 franchises. Family owned and operated! Straight forward, no hassle approach way of doing business. We are a full service dealer with a full parts and service dept, Bodyshop and full detailing services on premises! 100% committed to delivering the best customer service before, during, and after the sale. Come build a relationship with us! CALL TOLL FREE IN CT 1-866-467-3306 Hablamos Espanol a tu Servicio.

Languages Spoken

  • Español

Dealer Disclaimer

Price excludes state and local tax, registration fees, and dealer conveyance fee or processing fee.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.6
    Quality Of Work
  • 4.8
    Friendliness
  • 4.6
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 159 
viking16/11/2015 04:55:59 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Cory Giordano,Darren Schwartz,Vin Kjersgaard
After driving the Viper for 10 years, I finally found another car to love - the 2015 z06 Corvette convertible. Because it is new model and had not even been built yet, trying to find a dealer who would honestly tell me when and how I could order one was not easy. After going to several other local dealers and being given some pretty inaccurate information, I found Sullivan Northwest Hills Chevrolet. From the first meeting, my wife and I felt that we were dealing with folks who were honest and straightforward (which is the only way to sell a car these days with the amount of internet information available to the buyer). We were introduced to Vin Kjersgaard, a lover of all things Corvette, who explained that the dealership had just one allocation for the new Corvette convertible and if we wanted it, we should reserve it (and that we could always cancel the order if we changed our mind. No pressure, just information). Vin walked us through building "my" car and when I picked it up today, it was exactly as promised. From our initial meeting through the financing and final delivery, the folks at Sullivan Northwest Hills were forthright, accessible, and people of their word. Highly recommend them
Falcon6/04/2015 07:25:36 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Darren Schwartz,Vin Kjersgaard
The team I worked with was great all around, truly a pleasure to work with. They were able to find an nearly exact match for exactly the vehicle I wanted, and we're even able to do some in shop modifications the day of. Will not hesitate to bring my car there for service and will certainly go back for my next vehicle.
slegacy216/03/2015 04:17:21 PM
2.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Duane in service
I would like to first point out that Vin was an awesome salesmen when we purchased the vehicle! He kept us in the loop on everything going on and we had a very smooth delivery. It was a little bit disappointing to go in the dealership and have him talk to me without even knowing who I was not even a month later. This is my third car purchase and I felt a lot like a dollar sign instead of an actual person after that. My real problem is with the service department. I declined the extended warranty offered along the advice of many people wiser than me, including many Subaru mechanics. I was very glad that I did that considering when I brought my car in with a very apparent rattling the techs at NW Hills "could not hear anything." I left and heard the car rattling right away. I returned my car two days later and got a loaner vehicle. This was by far the worst loaner vehicle I have ever encountered. It was damaged, interior was stained, and it had a terrible smell. The tech's "thought" they "fixed" the issue on my car. I can't believe that a dealership would allow a customer to leave with the "assumption" not known fact that the issue is fixed. I own the fact that I bought a used, non-certified car from this dealership, but I do believe that if you do not have techs capable of working on out-of-brand cars, you need to send the vehicle to a dealership that does. Which, I would like to add, I was told would always be the case when they were trying to sell the warranty to me. Because of the very incompetent service department and the frustration I experienced because of them, I will never return to this dealership again.
Dan6/02/2015 10:31:38 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Cory Giordano,Darren Schwartz,Vin Kjersgaard
Vin and the entire team at NWH listened to my leased vehicle situation and were determined to help. The entire process was low pressure high impact. Each of the other team members, including the owner, all made it a point to stop by and say hello and to make sure my needs were being addressed in the best way possible. Vin worked with the finance team and came up with a deal that worked for everyone. I drove away happy knowing that my daughter will be in a new, safe, under warranty vehicle and that I shed the burden of the off-lease vehicle just by stopping by the dealership.
ajg09295/31/2015 03:15:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Cory Giordano,Darren Schwartz,Vin Kjersgaard,Joe Levesque,Chris Montoni,Pete French,Brian Cavanaugh
My fiance and I have been going to Sullivan's NWH for awhile now, they are always kind, and willing to work with you. We will not go to any other dealerahips. Never have had a bad experience there!
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