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Balise Toyota Scion

1399 Riverdale RdWest Springfield, MA 01089
1-866-733-20621-866-733-2062
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Every new and used vehicle is on sale every day. All of our cars get clearly marked, discounted BUY IT NOW prices so everyone gets a great deal. Our sales staff is paid t ... Read more
Every new and used vehicle is on sale every day. All of our cars get clearly marked, discounted BUY IT NOW prices so everyone gets a great deal. Our sales staff is paid the same no matter which car you buy, so there are no pushy sales tactics. All new cars include 2 year/25k free maintenance. Balise Toyota's exclusive delivery process makes picking up your next car fun and exciting, and you'll actually drive off knowing how to work it!

Why You Should Buy a Used Car From Us

Every new and used vehicle is on sale every day. All of our cars get clearly marked, discounted BUY IT NOW prices so everyone gets a great deal. Free Carfax report availa ... Read more
Every new and used vehicle is on sale every day. All of our cars get clearly marked, discounted BUY IT NOW prices so everyone gets a great deal. Free Carfax report available for every used car in inventory. Our sales staff is paid the same no matter which car you buy, so there are no pushy sales tactics. Balise Toyota's exclusive delivery process makes picking up your next car fun and exciting, and you'll actually drive off knowing how to work it!

Languages Spoken

  • Español
  • Русский
  • Polski

Dealer Disclaimer

Vehicles subject to prior sale. Tax, title, reg, doc fees extra. Not responsible for typographical errors. Full disclaimer can be viewed at http://www.balisetoyota.com/we ... Read more
Vehicles subject to prior sale. Tax, title, reg, doc fees extra. Not responsible for typographical errors. Full disclaimer can be viewed at http://www.balisetoyota.com/web/disclaimer
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 4.0
    Quality Of Work
  • 4.3
    Friendliness
  • 3.9
    Overall Experience
  • 4.2
    Price

Dealership Reviews

1 - 5 of 71 
romex4/27/2015 06:27:24 PM
2.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Kim Martin,Mark Poirier
My wife purchased a 2015 highlander and on the day of delivery we noticed a white substance coming out of the leather seats. When we brought it to balise attention they cleaned it. The substance came out again and when we told balise they didn't believe it was coming out of the seats and treated us like liers. They cleaned it again and 1 1/2 weeks later it happened again. Now they're now telling us that we have the only option of trding it in. The vehicle is still under warranty.
kkrash10/16/2014 04:49:02 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Cindy, Jose
Great experience. Went in because my car died on Sunday and went in around 11 on Monday and was able to walk out the door with my car Monday night. I was super happy with the service and how everyone was friendly and had smiles the entire time. Will defiantly buy again from Toyota.
tiggy52210/13/2014 05:27:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Genady Chuzzin
I walked into Balise Toyota Scion last weekend with a couple of questions about the Hassle Free Pricing that was advertised on their website. Genady Chuzzin assisted me with answering my questions in detail. He then asked me what type of vehicle I was interested in and I replied "RAV4." I told Genady that I was just beginning to look and I thanked him for his time. He then asked me if I wanted to test drive one and at first I said "no" then quickly said "yes." I test drove the base model and fell in love. My next step was asking about financing in which I qualified for 0%, 60 months for a 2014. I was so excited about that I didn't know what to do next. Genady talked me through the process of options that I wanted in a vehicle. I then explained that I wanted All Wheel Drive, Moon Roof, in the color Grey. He did not have exactly what I wanted on the lot but he told me he could get the vehicle I wanted with those options. Three days later I was driving my new RAV4 with more options than I had ever dreamed of. The car is beautiful and I love showing it off to my family and friends. I would recommend Balise Toyota Scion to everyone and anyone! I had the best experience ever! Thank you Genady for such a great experience in buying a new vehicle! Kandy
fenixtx1193/03/2014 08:58:11 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Patrick, Ron Redmond
Without question the best / easiest car buying experience we've ever had. Chris Patrick was our Sales Associate. He was great from the instant we arrived. Ron Redmond in finance was just as great. Both very funny, laid back, and about as non-"Car Salesman"ish as you can imagine. We were literally minutes away from purchasing another minivan at a competing dealership when we decided to shop around a bit more. To say the difference was night and day would be an understatement. Awesome job guys - we will definately be back, and we will definately recommend your dealership to lots of people.
Rcrane323212/11/2013 04:39:29 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Christine P
After totaling our car from hitting a deer we were forced to purchase a car. I called various dealers and was emailed quotes. When I contacted Balise they said they would match my lowest price. We purchased a car from them in 2009 and were also satisfied back then. Our salesperson Christine made our buying experience wonderful. She was pleasant and friendly and we did not feel intense pressure like many car salespeople place upon you. I would highly recommend Christine and Belise to anyone looking to buy a Toyota.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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