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Bertera Chevrolet Inc

1187 Thorndike StPalmer, MA 01069
1-888-328-45051-888-328-4505
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

There are so many options to consider when buying a new car. One thing you should never have to worry about is whether or not the price you see is the price you can actua ... Read more
There are so many options to consider when buying a new car. One thing you should never have to worry about is whether or not the price you see is the price you can actually buy the car for. That s why we ve priced all our vehicles at everyday low prices that EVERYONE qualifies for. So the only thing you ll have to worry about is picking the perfect car for you!

Why You Should Buy a Used Car From Us

We ve never made it a secret of how we cherry pick our vehicles. We carry Acuras to Volvos and everything in between because no two vehicles are exactly the same. We spen ... Read more
We ve never made it a secret of how we cherry pick our vehicles. We carry Acuras to Volvos and everything in between because no two vehicles are exactly the same. We spend hours researching the hottest cars in the best colors, finding cars with the right mileage and checking the CarFaxes because we want to help you find the car of YOUR dreams. Buying a car doesn t have to be so complicated!

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price. While every reasonable effort is made to ensure the accuracy of this information, we are not responsible for any errors, typos or omissions contained on these pages. Under no circumstances is Bertera Auto Group responsible for the accuracy of the information provided on this site/page.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.5
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 314 
Charlie 83571/14/2016 06:30:50 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jacob Mead
My wife and I were searching online and found a vehicle of interest at Bertera's in Palmer. The vehicle is a 2007 Mazda CX 7 and appeared to be in great condition. We notified the company of our interest on Sunday via email and visited them on Monday afternoon. The sales person that worked with us was Jacob Mead. We found him to be engaging, accommodating, and genuinely interested in putting us in that Mazda under terms that we could live with. He assured us that the car would be fully serviced from top to bottom and the recall issue would be taken care of. At no additional charge two new tires, a front in alignment, and new brakes all around were completed as maintenance when I picked the vehicle up on Thursday. I highly recommend this dealership and I want to thank Jacob for his assistance and total commitment to proving exceptional service. Charles & Veronica Winters
DavenKaryl11/27/2015 06:50:07 AM
2.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Some jerk.
Took a vehicle for a test drive (salesman insisted on going - hmmm). When we got back to the dealership I started pointing out defects in the truck, the biggest being that the 4 wheel drive was engaged even though the control was set to 2 wheel drive. Salesman basically told me I was a mental defective and stalked off. I laughed and left.
Kaydub11/03/2015 06:12:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rachael Lebel
I bought a used car, sight unseen from Bertera. I was hesitant because of some older, negative reviews about this dealership on other websites. My experience was nothing but positive and the car was exactly as described. They were willing to work with me on price and had excellent communication throughout the process. I live in another state and they delivered the car to my house. Thanks for a great experience!
Harden7099/30/2015 11:22:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Taylor bital, nick archer
Bought a 2015 Silverado. I would not recommend any other dealership in New England !!!!!!!!!! Taylor was my sales person and she was the best. Regards Marcus B Harden
Vikkifeb2169/12/2015 06:27:33 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Brian Hall
I will never go back to Bertera Chevy in Palmer. Very pushy salesmen and they lie about their "online prices". All they seemed to care about was how fast they could get me to run my credit.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Bertera Chevrolet Inc : Palmer, MA 01069 Car Dealership, and Auto Financing - Autotrader