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Barton Birks Chevrolet Cadillac

800 Auto Park PlaceNewburgh, NY 12550-6702
1-888-579-76551-888-579-7655
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
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Why You Should Buy a New Car From Us

You will enjoy peace of mind knowing you bought a quality vehicle and you will appreciate the customer friendly expirience at Barton Birks. Barton Birks Chevrolet Cadill ... Read more
You will enjoy peace of mind knowing you bought a quality vehicle and you will appreciate the customer friendly expirience at Barton Birks. Barton Birks Chevrolet Cadillac is the premier Chevrolet Cadillac dealer in the Hudson Valley. Family owned and operated, and conveiniently located. We will meet your vehicle needs and your complete satisfaction is our mission!

Why You Should Buy a Used Car From Us

We at Barton/Birks Chevrolet Cadillac offer you an easy, no hassle, buying experience. Very centrally located near the junction of rte 84, ny thruway, and rt3 300/union a ... Read more
We at Barton/Birks Chevrolet Cadillac offer you an easy, no hassle, buying experience. Very centrally located near the junction of rte 84, ny thruway, and rt3 300/union avenue in the town of Newburgh. We are under the bog american flag on the southbound side of rte 17k. We buy all trades/all makes. we will pay premium value regardless of age or miles. Our staff will treat you like family and your experience will be second to none. Our Market pricing, no hassle model makes it seemless to buy from Barton. we have a wide variety of certified Genral Motors and non Gm products. go to Barton/Birks.com and look at our inventory today.

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.4
    Quality Of Work
  • 4.5
    Friendliness
  • 4.5
    Overall Experience
  • 4.4
    Price

Dealership Reviews

1 - 5 of 38 
NHRA18778/16/2016 12:11:59 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Sales, finance, general manager
Buying a car can be a stressful experience in itself, Buying from Barton Chevrolet made the experience even more stressful and frustrating! My sales man Phillip was the only saving grace in this experience. I drove from NJ to purchase a 2014 GMC 1500 from Barton, my first trip we could not come to the correct agreement in price, which was completely understandable, however Cherokee from the finance department was unprofessional in the way he dealt with the situation, made me feel like I was wasting his time and was not pleasant at any point during our interactions. I left the dealership without a deal that night but I decided the next day to call and accept the price discussed. It was brought up and seemed to be held against me that we could not agree on price the first day throughout the entire process. Moving forward and dealing with the finance department is where the entire experience became unpleasant and stressful. 5 calls to the finance manager yielded no return call or interaction with the finance manager at all, the only time I was able to get the manager on the phone was when I would not leave my name and said I needed to speak to someone right away. I was never informed of anything that was going on with the financing or loans throughout the process until I already had insurance on the truck in their lot and was scheduled to pick the truck up. I was using a co-signer for the truck and they went out of their way for me to sign paperwork for me, it was an hour and a half drive for them to get there, the dealership knew the day before they would be arriving before work to sign yet my co-signer still had to wait 40 minutes until they signed the first piece of paper, the lack of preparation on the dealerships end yielded my co-signer being 35 minutes late for work. On the delivery day I arrived to sign paperwork and pick up the vehicle. Paperwork was not prepared correctly, documents were missing, and additional fee's were slipped in without me being informed of them at all. The finance team mentioned multiple times that they are under staffed and did not seem to mind that my experience was not a positive one. Overall I could never recommend Barton Chevrolet to anyone, if it was not for Phillip trying his hardest to make to most out of the situation I would have ended the deal and walked away. Unprofessional, unpleasant, and unreliable are the words that best describe my experience.
dr michael3/27/2016 09:05:56 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:ANTHONY BATTIKHA, ERIC HUGHES, JASON BARTON
I RECENTLY FINANCED A 2016 CADILLAC ESCALADE FROM BARTON. SALES REP ANTHONY BATTIKHA WAS FANTASTIC. HE WAS SO KNOWLEDGEABLE ABOUT THE ESCALADE. HE TOOK AN EXTENDED AMOUNT OF TIME TO EXPLAIN ALL THE SYSTEMS AND COMPLICATED ELECTRONICS OF THE VEHICLE. HE WAS PLEASANT, PATIENT,EXTREMELY THOROUGH AND A PLEASURE TO HAVE AS MY SALESMAN. ALSO, THANKS GO TO ERIC HUGHES WHO HANDLED THE INTRICACIES OF OBTAINING MY FINANCE AGREEMENT WITH T.E.G CREDIT UNION. ERIC INSURED THAT I HAD ALL THE DOCUMENTATION NECESSARY SO THAT THE FINANCE PROCEES WOULD PROCEED QUICKLY. ALSO MANY THANKS TO JASON BARTON, SON OF MR. BARTON, OWNER OF THE DEALERSHIP. HE WAS SO KIND AND PLEASANT IN HANDLING THE TRADE- IN PROCESS FOR MY OLD 2011 ESCALADE.I GIVE BARTON A 100% RATING IN ALL CATEGORIES AS A DEALERSHIP.
Mandy 2/03/2016 01:06:48 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Randy McCullough
I had a great experience at the dealership! The salesman, Randy McCullough, was very knowledgeable and made sure I left happy. I would definitely recommend him as well as the whole dealership. Everyone I interacted with was very helpful!
Dbarry8311/13/2015 03:00:11 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Trevor Staffa
Trevor Staffa was awesome and helped me get the truck of my dreams. He's a real down to earth person and was very knowledgeable of chevy trucks. I will be referring all of my friends and coworkers to trevor. Thanks for the help!!!
Rey11/11/2015 01:37:21 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Erwin Malave Jr, Joseph Vasquez
My sales consultant Irwin Malave Jr & Finance Rep Joseph Vasquez were awesome.. It was a pleasure getting to meet the dedicated employees at Barton Birks. Irwin made this deal happen.. 2015 Chevy Silverado 1500 Z71... Thank You and I look forward to returning in 2 years to do it all again..
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Barton Birks Chevrolet Cadillac : Newburgh, NY 12550-6702 Car Dealership, and Auto Financing - Autotrader