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R M Burritt Motors Inc

340 State Route 104 EastOswego, NY 13126
1-888-873-08951-888-873-0895
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Copy and Past this link to get Pre-Approved https//extranet.dealercentric.com/CreditPlus?AssociateID=104201&AssociateTypeID=4000&P=GPIS&Video=speed All di ... Read more
Copy and Past this link to get Pre-Approved https//extranet.dealercentric.com/CreditPlus?AssociateID=104201&AssociateTypeID=4000&P=GPIS&Video=speed All discounts and rebates are included in the sale price. Ask your salesperson what rebates you may qualify for. For over 50 years the Burritt's have sold and serviced more GM's than anyone in the Oswego area. Give him a call at 866-800-5053 or Email Jim at jcongdonburrittmotors.com to set that appointment. Please print this page and call to recieve your confirmation number for your speicial Internet Pricing. We're only a click away, it's that easy.

Why You Should Buy a Used Car From Us

Copy and Past this link to get Pre-Approved https//extranet.dealercentric.com/CreditPlus?AssociateID=104201&AssociateTypeID=4000&P=GPIS&Video=speed Any pr ... Read more
Copy and Past this link to get Pre-Approved https//extranet.dealercentric.com/CreditPlus?AssociateID=104201&AssociateTypeID=4000&P=GPIS&Video=speed Any pre-owned vehicle may or may not have an open recall. Inquire with your salesperson for more details. For over 50 years the Burritt's have sold and serviced more GM's than anyone in the Oswego area. Give him a call at 866-800-5053 or Email Jim at jcongdonburrittmotors.com to set that appointment. Please print this page and call to recieve your confirmation number for your speicial Internet Pricing. We're only a click away, it's that easy.

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 2.2
    Customer Service
  • 1.8
    Quality Of Work
  • 2.5
    Friendliness
  • 1.7
    Overall Experience
  • 2.5
    Price

Dealership Reviews

1 - 5 of 118 
Burro696912/12/2015 01:08:25 PM
2.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Sale and Service managers
Back in February 2015, I decided to search for a Certified Pre-Owned vehicle thru the Official GM website. One of the results was the car that I bought from Burritt on Feb 14th, 2015. I went on and bought my 2012 Equinox thinking that they had completed all the require inspections and refurbished the vehicle promised by the GM CPO Warranty and the dealership. To my pain I found out two days later when I took my vehicle to get rust protection that the bottom front fender was missing and that my air intake was exposed, also the bumper was separated from the body and for that reason the front right headlight had moisture. Also all the wiper blades were worn out. I manage to have them complete all the repairs that should have being completed prior to the sale and even at the NY state vehicle inspection that they conducted on my vehicle the same day of the sale. Now 10 months later, I brought my vehicle to another dealership for the schedule maintenance to find out that only the oil and had being exchange in the vehicle when I bought it. My radiator fluid is at the end of its life time, breaks they all need to be change, brake fluid is pass over due. All of this maintenance work orders and inspections should have being completed prior to them selling the vehicle to me. If I had my way I would not even give them the one start that I have here.
cove1599/08/2015 01:31:35 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Jim Congdon, Jeff Fields
I was referred here by my husband who said they were a great company when he bought his car there many years ago. They had the car I was looking for and the price. Jeff Fields bragged about how great the car was and ready to go out the door. When I walked out the door it looked like it had been in more fender benders then possible with visible signs of damage and an automatic door that did not work. I needed the car and Jeff and Jim Congdon said they would fix the damage to the bumper and the door if I bought it. We brought the car back, they had it for 3 days and did not even look at the damage to the bumper. After complaining and threatening them to file a compliant they picked up the car, had it for 4 more days and did not even do anything to it but lied and said they did( my husband took rag to it and got most of the scratches out after) I then complained again and they wanted us to drive over another hour each way again to try the third time. I told them they needed to get the car or fix it local since they have failed to fix it 2 times already and now they have refused to work with me or make right on their promise and they have not returned my call again for another week when they were going to see what they could do to make the situation right. They are not honest and will say and do anything for a sale..The car was missing pieces and they do not do anything to the car to make it look good for a sale. PLEASE PLEASE only buy a NEW car that you know has not been tampered with if you are going to buy from there. These guys are NO GOOD!!! And please watch them, I closed late so everyone was in hurry to get out of there but they snuck in a 2k extended warranty just because my interest was lower. All they really explained is basically I know you wanted 350.00 payments but the interest was lower and I could have saved you money but we added this warranty on the keep you at the 366.00 payment we thought originally. Shame on me because I did not look better but just beware.
Tahoe girl8/10/2015 11:35:18 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Sales Mgr and a sales guy
Saw a great looking used Tahoe for sales. Had been looking awhile. I called asked a ton of questions and did all the financing on the phone with them ahead of time. I knew what I wanted. I drove 5 hrs each way to see there were scratches that had a thick touch up paint blobbed on and the wrong second row seats???? The pictures of the Tahoe on the Internet was not what I had in front of me. Literally...they sold the captain chairs seats to another customer and put in another trucks second row bench. It had different leather and the wrong seats!! They were arrogant enough to offer putting in another type of leather from an older Cadillac and then tried again with an even older Tahoe. It was so unethical and scamming they were even suprised. Most horrible dealership experience I was disgusted. Horrible.
NoahC3152/12/2015 06:33:19 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Mechanix @ Burritt
Brought in my new car(Bought from them) for a free multi-point inspection and regular service. Time to pick it up and when I get in the "Check Engine" light is on. xxx! It wasn't on before it came in? Burritt denies this, and basically called me a liar. After I bought a vehicle and sent them TWO more customers who also purchased. This is a VERY dishonest shady business that should be SHUT DOWN by NYS. Basically just thieves and liars.
Jrog74810/07/2014 04:28:08 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Congdon,Richard Burritt,Andrew Halsey
Andrew Halsey did a fantastic job in finding the right vehicle for my family. We first arrived long after opening hours and Andrew with no complaints and open arms took his time to find us just what we were looking. After we found what we were looking for, the deal went very smooth. Paperwork was a cinch, I have bought cars before and never was it this easy. I had a couple of issues with the car mechanically but Andrew and the service department took good care of me and fix the issue with out causing any inconvenience with my everyday life. Highly recommend buying a car at Burritt because I will definitely in the future to come. Thanks Andrew and everybody who was a part of my experience. Kind regards, Josh Rogers and family
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R M Burritt Motors Inc : Oswego, NY 13126 Car Dealership, and Auto Financing - Autotrader