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Joe Basil Chevrolet Buffalo New and Used Cars

5111 Transit RoadDepew, NY 14043
1-866-644-49281-866-644-4928
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Where Buffalo Shops Chevy!!! Contact us for today's Internet Price! Get your questions answered FAST! Call Kate Basil, Internet Sales Manager at 1.866.797.7151 Monday 90 ... Read more
Where Buffalo Shops Chevy!!! Contact us for today's Internet Price! Get your questions answered FAST! Call Kate Basil, Internet Sales Manager at 1.866.797.7151 Monday 900 AM - 900 PM Tuesday 900 AM - 900 PM Wednesday900 AM - 900 PM Thursday 900 AM - 900 PM Friday 900 AM - 600 PM Saturday900 AM - 500 PM Sunday 1100 AM - 400 PM

Why You Should Buy a Used Car From Us

Where Buffalo Shops Chevy!!! Contact us for today's Internet Price! Get your questions answered FAST! Call Kate Basil, Internet Sales Manager at 1.866.797.7151 now!<br /> ... Read more
Where Buffalo Shops Chevy!!! Contact us for today's Internet Price! Get your questions answered FAST! Call Kate Basil, Internet Sales Manager at 1.866.797.7151 now!<br /> Monday 9:00 AM - 9:00 PM<br /> Tuesday 9:00 AM - 9:00 PM<br /> Wednesday9:00 AM - 9:00 PM<br /> Thursday 9:00 AM - 9:00 PM<br /> Friday 9:00 AM - 6:00 PM<br /> Saturday 9:00 AM - 5:00 PM<br /> Sunday 11:00 AM - 4:00 PM<br /> Stop in or call today!

Dealer Disclaimer

Price excludes registration and title fees and taxes. Prices are subject to change without prior notice. All used vehicles may have minor nicks in the paint from road use ... Read more
Price excludes registration and title fees and taxes. Prices are subject to change without prior notice. All used vehicles may have minor nicks in the paint from road use or other related imperfections. We are not responsible for typographical errors on the site and are not liable for any option or price implications that result from such misrepresentations. Stock photos do not always represent actual vehicle advertised.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 2.5
    Customer Service
  • 2.8
    Quality Of Work
  • 2.9
    Friendliness
  • 2.5
    Overall Experience
  • 2.5
    Price

Dealership Reviews

1 - 5 of 51 
suv buyer12/20/2014 05:51:20 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Can't remember
Truck was listed on Autotrader so I called. The sales rep didn't know much about it because they just got it in, according to her. I made appointment to go look at it in person. The morning of (2 days later), I received two phone calls to see if I was still coming in. I told them I was. I got there in about 15 minutes. When I walked in and asked for the rep, he came out and told me the car was sold. I asked him why 2 people called me half hour ago and nobody mentioned the car was sold. He was one of the people who called me! He could not give me a direct answer. This was an experience that gives used car dealers and most salespeople a bad name. The whole vibe was very shady. Also, I did go to a Basil in the northtowns a long time ago, and it was basically the same experience, except they had the car. The sales rep there was extremely unprofessional, used foul language and came across as not interested (was a cheaper used car). People have warned me about Basil in the past but I'd thought I'd give them an honest chance. Their warranty program is a whole other nightmare too from what I have heard. There are plenty of other dealerships to choose from. Do yourself a favor and go to one of the other 20-30 dealerships available.
phil lancaster11/25/2014 01:38:45 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:the green team
Please read reviews before purchasing from Joe Basil. Service department never answers the phones, starting from opening to close. Took of two weeks on a warrenty issue to get the appointment. Once I arrived for my appointment, it took over one hour for a shuttle, so I can return home. Tried calling to see if the vehicle was ready for pickup, could not get anyone to answer the phone, again Terrible customer service, so please review and go somewhere else for your next vehicle.
KathiEverett4/17/2014 04:16:41 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Tony cich. Tom Barrett.
I am hesitant to work with car dealers. Tony listened to me and understood my position. He made the whole experience pleasant. Tom was very professional and not pushy. Loved that. I already blogged about my great experience at Joe Basil!
jeffreylhess1/16/2014 01:36:08 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Korey and Craig
I have purchased 5 vehicles from this dealership. The used car manager (Craig Thomas) is always straight forward and bottom line, the new car side, you have to haggle a little bit (which I don't mind). Korey in finance is always upfront and explains benefits and extra car care coverage. We bought the extended warranty on one truck and have since used more than the cost. Thanks Korey! I like to see that the same people are there when I go in, and it is such a friendly atmosphere. I have bought from other dealers and Joe Basil stands way out. I will always deal with them from now on. They also throw nice parties for all people who buy from them (new and used), it is a very nice give back touch. J. Hess
Shemus12/31/2013 10:36:19 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Sales to management
Worst service I've ever had from any dealer. 4 months no call on parts I've waited for so I took it to a different dealer and they fixed it in two days. Now I put my truck in 4 wheel drive for the first time and my transfer case is completely destroyed. I bought this truck four months ago and they obviously didn't go threw it befour they sold it. I talked to the manager there because obviously the service department is incapable of doing there job but come to find out after talking to the manager and him saying he would get to the bottom of the problem and call me back, the service department learned there skills from management cause I've gotten no phone calls and no loaner. I buy vehicles every two years for my BUISNESS and this is the worst dealership ever!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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