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DeLacy Ford

3061 Transit RdElma, NY 14059-9126
1-855-501-47821-855-501-4782
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Customization
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

CALL AHEAD AND SHOP INDOORS!! Have your selection pulled inside, prior to your arrival. Call 716-558-0701. Our commitment to low prices, honest service and complete custo ... Read more
CALL AHEAD AND SHOP INDOORS!! Have your selection pulled inside, prior to your arrival. Call 716-558-0701. Our commitment to low prices, honest service and complete customer satisfaction is what keeps our family owned business in operation.

Why You Should Buy a Used Car From Us

CALL AHEAD AND SHOP INDOORS!! Have your selection pulled inside, prior to your arrival. Call 716-558-0701. Our commitment to low prices, honest service and complete custo ... Read more
CALL AHEAD AND SHOP INDOORS!! Have your selection pulled inside, prior to your arrival. Call 716-558-0701. Our commitment to low prices, honest service and complete customer satisfaction is what keeps our family owned business in operation.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.8
    Quality Of Work
  • 5.0
    Friendliness
  • 4.8
    Overall Experience
  • 4.8
    Price

Dealership Reviews

1 - 5 of 96 
mike mcbride5/04/2015 08:48:14 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Dave McCormick
Very great place to go. Highly recommend. Very friendly people great sales personal. Service personal are friendly and everyone is willing to help you out in whatever way they can.
Jmarchetta5/01/2015 08:43:36 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Dolly
As always, DeLacy is efficient, prompt and always reliable with their diagnosis and car repair/maintenance. This sums up all I want to say. jm
Escape134/25/2015 10:02:58 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Tommy Walsh
Delacy's Collision Shop does excellent work and Tommy Walsh is an asset to your dealership (very polite, courteous, honest, and cares about the customer).
rick142244/24/2015 07:27:04 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:DORASKI SEAN KELLY
MY WIPER MOTOR BROKE IN A RAIN STORM ON THE WAY HOME FROM WORK.I WAS LEAVING THE THE NEXT MORNING AT 4:00 AM.IT WAS 7:00PM WHEN THE MOTOR BROKE.I WAS AGRAVATED WHEN I GOT THEIR BUT SEANKELLY TOLD ME HE HAD THE PART AND WILL HAVE IT DONE BY 9:00 PM. THE REASON I WAS AGGRIVATED IS EVERY MONTH I AM HAVING SOME TYPE OF MECHANICAL PROBLEMS, THE WINDOW ON THE DRIVERS SIDE, THE MOTOR ON THE WINDSHIELD WIPERS. THE TRUCK ONLY HAS 40,000 MILES AND MY CONCERN IS THE PARTS FORD IS USING FOR A VEHICLE THAT IS $ 62000.00 ARE CHEAP AND HAS A SHORT LIFE.
joemc4/23/2015 10:23:45 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Peter Delcay
Management intervention resolved miscommunication. I was very pleased with the efforts and level of involvement that senior management made to resolve a miscommunication on a hitch installation.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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