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Basil Toyota

6157 South Transit RoadLockport, NY 14094
1-866-942-63051-866-942-6305
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

On October 19, 2001, Mike Basil began his dealership, Mike Basil Toyota, with a mere nine employees and fifteen cars in his inventory. With hard work and dedication to hi ... Read more
On October 19, 2001, Mike Basil began his dealership, Mike Basil Toyota, with a mere nine employees and fifteen cars in his inventory. With hard work and dedication to his customers, Mike has built Basil Toyota into a hugely successful Toyota and used car dealership. Basil Toyota now employs approximately 60 people and has 600 cars in inventory, with an average of 200 vehicles sold monthly.

Why You Should Buy a Used Car From Us

On October 19, 2001, Mike Basil began his dealership, Mike Basil Toyota, with a mere nine employees and fifteen cars in his inventory. With hard work and dedication to hi ... Read more
On October 19, 2001, Mike Basil began his dealership, Mike Basil Toyota, with a mere nine employees and fifteen cars in his inventory. With hard work and dedication to his customers, Mike has built Basil Toyota into a hugely successful Toyota and used car dealership. Basil Toyota now employs approximately 60 people and has 600 cars in inventory, with an average of 200 vehicles sold monthly.

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Price excludes registration and title fees and taxes.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 65 
Rose12/22/2014 12:54:04 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jamie
I am a last minute person for most things in life. I can call Mike Basil Toyota service and get in the same day; they always try to accommodate me. I bought my last 2 cars from them and being a woman who doesn't know too much about the car business and the wheeling and dealin but I always feel that I can trust them and know that they are a hard working bunch of people that always try their hardest to get you a great deal.
Mike Basil Toyota responded to this review
12/22/2014
Rose, Thank you very much for the great review! We are so glad that you feel comfortable here at the dealership and we appreciate your recent purchases along with your service. We look forward to servicing you in the future!
Mark12/19/2014 04:50:37 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Service Manager
I have a 2012 Toyota Camry that had a factory recall on it and I needed an oil change. The service department was very polite and did the service in a very good time. The only complaint I have is the charge for the oil change. I have had my oil changed there in the past and was under $40. When I went to pay my bill it was $63! I know they are there to make money but I can change my own oil for around $36 and don't mind paying a few more bucks for the service but not that much. I guess its my own fault for not asking first. Besides that problem I think they are a top notch place.
Mike Basil Toyota responded to this review
12/22/2014
Mark, Thank you for the review and I will look more into the mater to see if there is anything we can do as far as pricing goes. Again we thank you for your business and if you need anything at all please let us know.
bcalabro5611/18/2014 06:40:21 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Bob Pontrello
I arrived at the dealership at approximately 6:50am for a 7:00am appointment. I was able to pull the car into an enclosed heater area where the service writer greeted me. After the greeting he explained that I would be more comfortable sitting in the large waiting area in the sales area where there is a TV to watch for the customers convenience. At 7:30am the service writer brought me my keys and explained that my car was done. It was the best dealer experience I have ever had. Keep up the good work Basil Toyota.
Mike Basil Toyota responded to this review
11/22/2014
Thank you for your feedback and your recent service with us at Basil Toyota! We always are glad to hear that our customers enjoyed themselves wile they were here! We look forward to serving you in the future!
Scott Morabito11/16/2014 09:23:31 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jim
I had excellent service I just recent bought tires and got a great price with the buy 3 get 1 for $1 promotion. I will definitely be returning for service.
Mike Basil Toyota responded to this review
11/25/2014
Thank you for your review and your recent service here at Basil Toyota. We really appreciate it! If there is anything you need in the future please let us know
Stuch11/14/2014 06:01:02 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Button
Made a last-minute appointment with Basil Toyota online, but was still able to find the time I wanted. I required the 25,000 mile checkup and service for my RAV-4. Showed up on time and was met immediately by a friendly and competent service technician. We quickly filled out the paperwork and I was on my way to the comfortable customer lounge area. They had coffee on to brew and a plate of fresh fruits for those who had not breakfasted. In less than an hour my car was done, and I was on my way home. On the whole an altogether pleasant experience.
Mike Basil Toyota responded to this review
11/15/2014
Thank you so much for the feedback and your recent service here at Basil Toyota! We look forward to serving you in the future!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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