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Basil Toyota

6157 South Transit RoadLockport, NY 14094
1-866-942-63051-866-942-6305
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
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Why You Should Buy a New Car From Us

On October 19, 2001, Mike Basil began his dealership, Mike Basil Toyota, with a mere nine employees and fifteen cars in his inventory. With hard work and dedication to hi ... Read more
On October 19, 2001, Mike Basil began his dealership, Mike Basil Toyota, with a mere nine employees and fifteen cars in his inventory. With hard work and dedication to his customers, Mike has built Basil Toyota into a hugely successful Toyota and used car dealership. Basil Toyota now employs approximately 60 people and has 600 cars in inventory, with an average of 200 vehicles sold monthly.

Why You Should Buy a Used Car From Us

On October 19, 2001, Mike Basil began his dealership, Mike Basil Toyota, with a mere nine employees and fifteen cars in his inventory. With hard work and dedication to hi ... Read more
On October 19, 2001, Mike Basil began his dealership, Mike Basil Toyota, with a mere nine employees and fifteen cars in his inventory. With hard work and dedication to his customers, Mike has built Basil Toyota into a hugely successful Toyota and used car dealership. Basil Toyota now employs approximately 60 people and has 600 cars in inventory, with an average of 200 vehicles sold monthly.

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 90 
WILMAFLINT8/03/2015 08:29:32 AM
2.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mark - sales - great - George - Finance - great - Joe in service - not so much
we bought an older used (08) Corolla - and the sakes dept. was great - finance was wonderful to work with. But the next day - when I had to call service, as they had put new brakes on the front - during a ride that first evening - the front hubcaps fell off and we could not locate them. And it addition to that the windshield had some cracks. I was told I needed to speak with Joe who services the used cars and he would be in about 8 am. I waited until 10 am and called again - he said he would check with his service manager and call me back - I waited until almost 3 and called again - this time I demanded to speak with a manager. I was put with a customer relationship manager who assured me it would be looked into. Within minutes Joe called - new hubcaps ordered - BUT they would replace windshield - they would fix cracks but no way was I getting a new windshield. There are "bubbles" in the glass that when driving into the rising or setting sun - it's like the windshield is fogged over. to me it's a safety issue - but if they can fix it I will be okay with that. Juts unsure about how future service issues will be since they were not proactive about the first time I called when I had owed the car less than 24 hrs. Will have to wait and see - but no happy this far.
basilbud7/21/2015 06:04:45 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Scot and the crew.
I turned in my older Basil leased Camry for a new one. We were tempted to try a different make of car for some variety. Glad we didn't. The new Camry has a great look. (This is my third Camry ---- love-em!)
Mike Basil Toyota responded to this review
7/24/2015
Thank you for to the great review! We appreciate your business here at Basil Toyota! If there is anything that you need please let us know
Dave2237/15/2015 09:35:17 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Steve
They exceeded my expectations in quality and price,the best service I had at a dealership.i would reccomend them to my family and friends
Mike Basil Toyota responded to this review
7/24/2015
Thank you for to the great review! We appreciate your business here at Basil Toyota! If there is anything that you need please let us know
Heatherd2057/13/2015 12:03:02 AM
4.8
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Brittany, Scot Schoembs and Taylor the Financial Manager
Just purchased my first Toyoto, a RAV4 Limited. Very helpful and courteous team at Basil Toyoto. Brittany, and Scot Schoembs made everything very comfortable and the Dealership looks extremely modern and clean.
Mike Basil Toyota responded to this review
7/24/2015
Thank you for to the great review! We appreciate your business here at Toyota! If there is anything that you need please let us know
FS7/04/2015 10:04:03 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Scott Schoembs
I had a great experience trading in my Venza for a Highlander June 30 with Scot Schoembs and the rest of the Basil Toyota team. The trade-in was fair and the team deals in a respectful and forward way. Nice to deal with a team that doesn't play games!! Great job Basil Toyota. This loyal customer will continue to support you.
Mike Basil Toyota responded to this review
7/24/2015
Thank you for to the great review! We appreciate your business here at Toyota! If there is anything that you need please let us know
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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