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Basil Toyota

6157 South Transit RoadLockport, NY 14094
1-866-942-63051-866-942-6305
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

On October 19, 2001, Mike Basil began his dealership, Mike Basil Toyota, with a mere nine employees and fifteen cars in his inventory. With hard work and dedication to hi ... Read more
On October 19, 2001, Mike Basil began his dealership, Mike Basil Toyota, with a mere nine employees and fifteen cars in his inventory. With hard work and dedication to his customers, Mike has built Basil Toyota into a hugely successful Toyota and used car dealership. Basil Toyota now employs approximately 60 people and has 600 cars in inventory, with an average of 200 vehicles sold monthly.

Why You Should Buy a Used Car From Us

On October 19, 2001, Mike Basil began his dealership, Mike Basil Toyota, with a mere nine employees and fifteen cars in his inventory. With hard work and dedication to hi ... Read more
On October 19, 2001, Mike Basil began his dealership, Mike Basil Toyota, with a mere nine employees and fifteen cars in his inventory. With hard work and dedication to his customers, Mike has built Basil Toyota into a hugely successful Toyota and used car dealership. Basil Toyota now employs approximately 60 people and has 600 cars in inventory, with an average of 200 vehicles sold monthly.

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 70 
Sue2/23/2015 07:44:32 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Button
I have been bringing my 2003 Tacoma to Basil Toyota for about 6 yrs now and I, without a doubt, would never go anywhere else. There have been times that I have had a problem and called to ask if they could fit me in and have been told EVERY time to just come on over. From the ladies in the office or on the phone who are professional and courteous to the staff in the service dept who have been so patient when I get my glazed look when talking car parts. The job gets done quickly and exactly as described. My next truck will be purchased thru Basil Toyota . I trust them completely. Sue Galbo
Michelle2/14/2015 03:04:38 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Steve
I was able to book a next day appointment on line long after the dealership was closed. In frigid temperatures I could pull my car right in to the heated garage and it was waiting there for me when it was done. My oil change and tire rotation was done while I enjoyed a complimentary soda and got caught up on the news in the very comfortable waiting area. Friendly staff and great customer service.
Mike Basil Toyota responded to this review
2/14/2015
Thank you for your review and it is greatly appreciated along with your recent visit to our service department. If there anything that you need please let us know. We look forward to serving you in the future!
kcollea2/09/2015 09:54:07 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Tom
I called to make an appointment and they were able to get my car in the same day and offer multiple times to choose from. I brought my car into the service department for an oil change and tire rotation. I was only there about 30 minutes. The waiting area was very inviting. Also, the guy a the desk answered my questions about taking an extended road trip in my vehicle. Great service! Kristin Collea
Mike Basil Toyota responded to this review
2/14/2015
Thank you so much for the Review Kristin! We appreciate your recent service here and look forward to serving you in the future!
Mike2/07/2015 06:27:06 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Jim
Took our 2013 Toyota Camry in for routine maintenance. The guys at Basil Toyota are awesome. Honest, understandable and really quick with the work, so much so that I could easily wait for the work to be done. I'd recommend buying a car off these guys because the great treatment doesn't end when you pull off the lot like at so many other dealerships. Their service department takes the same kind of approach to their customers as the sales department does.
Mike Basil Toyota responded to this review
2/14/2015
Mike thank you so much for the great review. We take pride in our customer service and we happy to hear you had a great experience. We look forward to serving you in the future!
gfrichards1/09/2015 04:48:29 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Brian Button
I take my Prius in every 5,000 miles for oil and tire rotation. The service associates keep me informed as to what other service I may need. They keep me updated on any recalls, filter conditions, brake condition and fluid levels and if a flush is needed. Because of this service I feel the car is kept in top notch condition.
Mike Basil Toyota responded to this review
1/22/2015
Thank you for your review and it is greatly appreciated along with your loyalty to our service department. If there anything that you need please let us know. We look forward to serving you in the future!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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