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Marina Dodge Chrysler Jeep Mitsubishi

943 Ridge RdWebster, NY 14580-2553
1-877-930-31861-877-930-3186
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

MARINA AUTO GROUP is 100% committed in providing Excellence in Customer Satisfaction by delivering the Best Product, Services and Customer Relationships in the New and Us ... Read more
MARINA AUTO GROUP is 100% committed in providing Excellence in Customer Satisfaction by delivering the Best Product, Services and Customer Relationships in the New and Used Automotive industry.Our Company Culture is built on a philosophy to continually enhance our customer loyalty with trust, integrity, respect and open communication.Our Pledge to all Marina Auto Group customers and employees is to honor our culture every day in order to ensure we are delivering the Best Product

Why You Should Buy a Used Car From Us

MARINA AUTO GROUP is 100% committed in providing Excellence in Customer Satisfaction by delivering the Best Product, Services and Customer Relationships in the New and Us ... Read more
MARINA AUTO GROUP is 100% committed in providing Excellence in Customer Satisfaction by delivering the Best Product, Services and Customer Relationships in the New and Used Automotive industry.Our Company Culture is built on a philosophy to continually enhance our customer loyalty with trust, integrity, respect and open communication.Our Pledge to all Marina Auto Group customers and employees is to honor our culture every day in order to ensure we are delivering the Best Product

Dealer Disclaimer

Monthly payment PURCHASE based on 72 months; 7.99% APR. Must have 720 + FICO credit score. Prior Sales Excluded. Must Print Ad to receive Internet Price!
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.5
    Customer Service
  • 4.4
    Quality Of Work
  • 4.6
    Friendliness
  • 4.5
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 204 
Lolipop18/31/2015 11:14:29 AM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:unknown, traveling salesman
I bought a used 2015 Nissan Rogue - which I love. I'm happy with my car and it was a great find. I purchased it during one of their Event sales and was helped by a traveling salesman who was helpful but in the end it's just been a mess because no one seems to have any idea at the dealership who I am or what I bought. We spent 6 hours sitting in their showroom just waiting. When we finally got to see the finance manager the price we agreed on was not what was in the paper work and we were ready to walk. Unfortunately at that time they had already switched our insurance and plates over. The corrected the paperwork to the price we agreed on and we finally signed on things. I asked multiple times how the lease that was turned in would be handled and they said they were going to pay the final payments and any overage would be sent to me from Honda. Well, when payment time was approaching I had to call twice to Marina to find out what was happening with the payment. Eventually they admitted that their paperwork hasn't been filed yet and they wouldn't be paying Honda in time for the monthly payment so I made the payment. A few weeks later a check shows up at my father's house (the co-signer) for the lease payments. It's a good thing I paid because it turns out after asking multiple times how the payments would be handled - they didn't do as they said they would. I've also called multiple times asking the status of the honda and where it is because Honda continues to call me and ask for the car. Again, every time I call Marina I am passed around and no one seems to know what is going on. Now it comes time for my first payment and I have yet to see anything in the mail. Last minute I discover they have sent a bill to my father (the cosigner) and it turns out they didn't set up the lending as we had discussed either. They have put my father as the borrower and myself as the cosigner. Which means the title of the car is in the wrong name too. In order to correct this I have to go open an account with the bank and re-apply for a loan to essentially go through the purchasing process with the bank all over again. most likely this will change my monthly payment rate as well. I'm furious with this whole process.
mnero8/27/2015 09:44:05 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Chad Meyers, Joe Rodrigues
I was a prior Mitsubishi owner so I went back to Marina when it came time for my new car. Joe Rodrigues and his Sales Manager, Chad Meyers, were great! They worked really hard at finding the perfect vehicle for me, while I was completely indecisive! I will recommend them to anyone in the market. I love my new Outlander Sport. Thanks again guys!
Akayeh838/25/2015 06:54:11 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Shane Pitts
2nd Jeep Patriot purchased from marina- will go back again. Friendly staff and willing to work with buyer. Have referred parents and brother- all have had good experiences as well
Danielcummings18/23/2015 02:42:44 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Reggie and Dave.
My salesman Reggie was extremely helpful when guiding me through the inventory enabling me to choose the right car that met all my needs. Dave worked with me to get the best car payment possible. Overall a great experience that went seamlessly. Highly recommend Marina Dodge for any vehicle purchase.
Kak148/21/2015 12:21:55 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Louie Restivo
I feel the entire team at Marina worked with me to offer a fair price and excellent service. I also appreciate the speed with which we were able to negotiate.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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