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Vanderstyne Toyota Scion

4374 W. Ridge RdRochester, NY 14626
1-866-718-04281-866-718-0428
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Vanderstyne has been a household name for more than 50 years. Our customers are our number one priority, and they can attest to our motto "We are Service." Located at 437 ... Read more
Vanderstyne has been a household name for more than 50 years. Our customers are our number one priority, and they can attest to our motto "We are Service." Located at 4374 W. Ridge Road in Greece, we proudly serve the Rochester area. Looking for a new or used Toyota? We've got you covered. We offer an array of financing and lease specials. After the deal is done, don't forget to return to our award-winning Service Department for your maintenance needs.

Why You Should Buy a Used Car From Us

Vanderstyne has been a household name for more than 50 years. Our customers are our number one priority, and they can attest to our motto "We are Service." Located at 437 ... Read more
Vanderstyne has been a household name for more than 50 years. Our customers are our number one priority, and they can attest to our motto "We are Service." Located at 4374 W. Ridge Road in Greece, we proudly serve the Rochester area. With every Pre-Owned vehicle, we have included a 2-year or 25,000 mile, whichever comes first, Toyota Auto Care maintenance plan - at no cost to you. Oil changes, roadside assistance, and multi-point inspections are covered. Tire rotations and New York state inspections are offered with the plan, and can be redeemed only at Vanderstyne Toyota. See dealer for details.

Languages Spoken

  • Español
  • American Sign Language

Dealer Disclaimer

Price excludes registration and title fees and taxes.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.0
    Customer Service
  • 5.0
    Quality Of Work
  • 4.0
    Friendliness
  • 3.5
    Overall Experience
  • 4.0
    Price

Dealership Reviews

1 - 5 of 5 
Madison Hunter4/03/2016 06:55:18 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Carrie & Service staff
I bought my Toyota from another dealer in Rochester and I had the worst experience. Well, I had the BEST service at Vanderstyne. My first impression was awesome. I spoke with Carrie and she was great. I took my car in because of a door lock issue. I had already spoken with Toyota Corp about it. Vanderstyne did a diagnostic on my car and found the problem. They contacted Toyota and Toyota agreed to pay the invoice in full. I was so, so pleased. Everyone had Vanderstyne was great. I will be going there for my next new car.
Didn't buy the 2010 XB1/10/2016 12:36:37 AM
2.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Tom sales guy, Tony....the one who said I will let you walk for $700!
I can't believe you folks at Vanderstyne Toyota would let a sale walk out the door over $700.00. I heard "our prices are less then anyone in the area", the vehicle is "certified"....blah blah blah...If your bottom line is that close that if you go $700.00 less on a used vehicle price and/or $700.00 more on a trade you going to lose your shirts then something is wrong! Little odd that YOUR follow-up call the caller ask what can we do for you...well you called me, but when I say I walked out the door over $700.00, you ask what else can we do for you? Hmmm, well I guess someone down there at Vanderstyne does not lose their shirt. Sales guy was nice, easy location to get to, still in the process of building. Buying process...guess what my opinion is....it sucks!
gbarsema1/21/2014 09:20:58 AM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Susan Shea
Called to explore leasing a car. Susan was very helpful in getting the selling price and going over all the lease details. When she needed to get additional information she did so quickly. Mike Cerrone the business manager was also very helpful. They gave us a reasonable amount for our trade in and I ended up signing a lease for significantly less than another dealer in town was asking. Overall I walked away with a positive feeling and would consider leasing from Vanderstyne again.
Reapertek1/11/2013 05:13:42 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Ryan, Teresa
I brought my car there with a check engine light. Turns out although it was out of warranty, they were able to get it fixed at no charge and in about an hour. I was very impressed and tell everyone about that visit. Thumbs up to a A+ staff! -Dwayne
kthurheimer6/27/2012 03:55:25 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Jason Fullwood, Jay Vanderstyne
While things started out great buying a new Toyota from Vanderstyne, it quickly turned into a fiasco! Delivery of the vehicle was promised 4 times over 10 days, and 4 times they called to say "Oops, sorry, you can't have it today either." Finally, they promised to deliver it to our house but my father would have had to then drive the salesman to Syracuse, which is an hour away. He ended up meeting them 1/2 way, but still had to drive to Syracuse and then home. The last delay was because they needed an extra day for detailing. How much detailing does a brand new vehicle need? One thing it did need was to have the plastic protectant removed from the top, which we noticed was still there after we got it home. Other problems with them are too involved to go into here, but pretty much everything they say is a lie. Excuse me, they call them "misunderstandings". Suffice it to say that they don't care about anything after they cash the check! Zero follow up or customer service! Well, they did send a congratulations balloon... Worst car buying experience ever!
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Vanderstyne Toyota Scion : Rochester, NY 14626 Car Dealership, and Auto Financing - Autotrader