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North Hills Toyota Scion

7401 McKnight RdPittsburgh, PA 15237-3513
1-866-461-35501-866-461-3550
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
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Why You Should Buy a New Car From Us

North Hills Toyota has a few key words that describe what we are all about- Trust, Loyalty, and Family. All the components are the making of a life long relationship. Our ... Read more
North Hills Toyota has a few key words that describe what we are all about- Trust, Loyalty, and Family. All the components are the making of a life long relationship. Our goal is to make every customer experience nothing but the best whether they are buying a new vehicle, pre-owned, or servicing their car. North Hills Toyota is here to build a relationship for life. Established for the last 11 years North Hills Toyota is providing product and price with a no hassle professional approach.

Why You Should Buy a Used Car From Us

AT NORTH HILLS TOYOTA, YOUR PREOWNED GIANT, WE SPECIALIZE IN MATCHING OUR VALUED CUSTOMERS WITH THE RIGHT PREOWNED VEHICLE. WE WILL MAKE YOUR PREOWNED PURCHASE EASY AND A ... Read more
AT NORTH HILLS TOYOTA, YOUR PREOWNED GIANT, WE SPECIALIZE IN MATCHING OUR VALUED CUSTOMERS WITH THE RIGHT PREOWNED VEHICLE. WE WILL MAKE YOUR PREOWNED PURCHASE EASY AND AFFORDABLE. WE HAVE A HUGE PREOWNED INVENTORY TO FIT ANY BUDGET AND IF WE DON'T HAVE IT.. WE'LL TRY TO GET IT!! AND OUR CREDIT SPECIALISTS ARE ALWAYS AVAILABLE TO HELP OUT WITH ANY CREDIT SITUATION-GOOD-BAD-OR UGLY.. SO WHY WASTE ANY TIME. CALL US TODAY&. 412-318-3000

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.7
    Customer Service
  • 4.2
    Quality Of Work
  • 4.2
    Friendliness
  • 3.8
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 116 
malolust1094/06/2015 09:22:35 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:MUHAMMAD
I wish I would have read this review before I wasted hours with them today. My husband and I stopped in to look for a used Toyota Highlander (2012). We met with a salesman (Muhammad) who was actually very knowledgeable and very nice. After we left the lot we went and looked at another vehicle at a different lot. We went back to this location to check the value of the car we were trading. They offered us $1000.00 dollars for our trade and we laughed at them because we thought they were joking. Then the very very pushy finance guy kept telling us he could get us into something with a 2.9% interest rate and just give him our SSN's so he can work his magic. We already had our loan in place and once he told us the trade value of our car we were already done. We told him the dealership up the street offered us $3900.00 for our trade and that is around the KBB for the trade. Then the sales manager proceeds to YELL at us "Will they write you a check!!?? Will they write you a check???" Needless to say we walked went back to the other dealership and are very happy with the results. I would not recommend anyone go there. 1000 for our trade is nothing more than insulting us and they wouldn't even budge on the price of the used vehicle even though I showed them an ad of the EXACT same car with 2000 less miles on it for 2000 dollars cheaper at a different dealership in the area. Save your time, save your money, and save your pride and avoid being yelled at and treated like you're an idiot and go elsewhere.
North Hills Toyota responded to this review
4/20/2015
It's disappointing to hear about your negative experience at our dealership. We strive to provide high-quality customer service, and we're sorry that you felt disrespected during your time with us. I would like the opportunity to discuss this with you further in order to make things right. Please contact me at your earliest convenience. Regards, Charvette Anderson, Customer Relations Manager 412.318.3000
Toyotaman4/01/2015 09:58:43 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Don Smallwood
Impressed with your employee, Don Smallwood for stopping by to help us with our car, what needed done with it; Bluetooth setup and a grill that needed fixed. Seemed like an employee who goes above and beyond for his customers. Thanks for the great help! The Ehrin Family, Pittsburgh, Pa
North Hills Toyota responded to this review
4/02/2015
Thank you for taking the time to review your experience! Don is a valued member of the North Hills Toyota Scion team and we're so proud to learn of your time spent with him. Please keep us in mind for future auto needs! Also, stay connected with us between visits on Facebook and Twitter. Regards, Charvette Anderson, Customer Relations Manager 412.318.3000 x217
stefaniewiegand1/27/2015 03:02:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jay Garasic
I had a great experience at North Hills Toyota thanks to Jay! Jay was very knowledgable, respectful, and honest. He worked his hardest to accommodate my needs, and it was very clear to me that he is much more than a typical salesman. He truly wanted to give me the best deal possible. Thanks again Jay!
North Hills Toyota responded to this review
1/28/2015
Congratulations on your new purchase, Stefanie! Thank you for taking the time to write about your experience with us. At North Hills Toyota, we are determined to deliver detail-oriented, honest, and personalized customer service and I am very glad that Jay was able to provide you the service you deserved. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Regards, Charvette Anderson, Customer Relations Manager 412.318.3000 x217
George Shelly10/31/2014 02:06:17 PM
1.0
Overall Rating
Customer Service
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:The young fellow with the accent.
I received a flyer in the mail from north hills Toyota scion , called the phone number as instructed ,found out that I was a "winner' and was told to go to the "main office" to receive my free gift. I went to the dealer, was asked several times about buying a vehicle, and was requested to give additional information. I told the sales person that they didn't have the type of vehicle thet I was interested in ,and proved it! Only then did we go to look up what I had won. The smallest gift....5 gold dollars. AND then, of course, I was told that I would have to come back at 4 PM to collect them because they were, of course out of them. This was at 1215 PM !! NOW you know why I've called it a marketing ploy!!!! SHAME ON THEM !!!! George Shelly
North Hills Toyota responded to this review
11/13/2014
George, we want to apologize for your recent experience. In no way do we mean to mislead our customers and I am sorry if you feel this way. All of our visitors should walk away feeling satisfied, and we hope to earn the opportunity to gain your satisfaction in the future. Regards, Charvette Anderson, Customer Relations Manager 412.318.3000 x217
my3tervs9/28/2014 12:13:15 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Lez Cruz
Before I walked into North Hills Toyota Scion- I had experienced a recent bad experience in that my paid off 2006 Honda CRV that was supposed to last forever ...did not. The engine died and I had to pay to find that out. I must admit that before I walked in the door at North Hills Toyota Scion I was defensive and wary due to my Honda experience. I immediately was greeted by the salesman Les Cruz - and I seriously felt comfortable right away. I was treated with respect and my concerns and fears were addressed. Shadyside Honda offered me a pretty good deal on a Honda Civic lease because of the position they put me in - but North Hills Toyota not only matched it- but they improved the deal and I believe that the Toyota Corolla is a better car than the Civic - so across the board I am happy. Les Cruz truly did care about me and my needs. He is honest, respectful, and genuine. My 90 yr. old mother thought he was wonderful! The manager was equally genuine. Everyone there was very kind and attentive. Great experience!
North Hills Toyota responded to this review
9/30/2014
Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Les was so positive. We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Regards, Charvette Anderson, Customer Relations Manager 412.318.3000 x217
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