• Sign in
  • |
  • Sign up

Ciocca Hyundai of Lebanon

2101 Cumberland StreetLebanon, PA 17042
1-888-759-70291-888-759-7029
  • Chat for instant answers
  •  Visit our website 
  •  Finance a vehicle with us
  •  Like 
  •  Follow 

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Parts & Accessories
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

The Ciocca Organization has one Theme of doing Business and that is 100% Customer Satisfaction, not only in the Vehicle you Purchase but also the Process in which you Buy ... Read more
The Ciocca Organization has one Theme of doing Business and that is 100% Customer Satisfaction, not only in the Vehicle you Purchase but also the Process in which you Buy it.

Why You Should Buy a Used Car From Us

The Ciocca Organization has one Theme of doing Business and that is 100% Customer Satisfaction, not only in the Vehicle you Purchase but also the Process in which you Buy ... Read more
The Ciocca Organization has one Theme of doing Business and that is 100% Customer Satisfaction, not only in the Vehicle you Purchase but also the Process in which you Buy it.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
Your Search
All Cars Clear All
Modify Results
A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
1000,2000,3000,4000,5000,6000,7000,8000,9000,10000,11000,12000,13000,14000,15000,16000,17000,18000,19000,20000,22000,24000,26000,28000,30000,35000,40000,45000,50000,55000,60000,65000,70000,75000,80000,85000,90000,95000,100000$1,000,$2,000,$3,000,$4,000,$5,000,$6,000,$7,000,$8,000,$9,000,$10,000,$11,000,$12,000,$13,000,$14,000,$15,000,$16,000,$17,000,$18,000,$19,000,$20,000,$22,000,$24,000,$26,000,$28,000,$30,000,$35,000,$40,000,$45,000,$50,000,$55,000,$60,000,$65,000,$70,000,$75,000,$80,000,$85,000,$90,000,$95,000,$100,000

Style

Choose more »

Make

Choose more »

Exterior Color

Choose more »

Engine

Features

Choose more »

Fuel Type

Interior Color

Choose more »
Page 1 of 5
You have already selected three cars.
Next »

Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.6
    Quality Of Work
  • 4.7
    Friendliness
  • 4.7
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 78 
TINA4/29/2015 12:16:33 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Roberto Rodriguez
I have never dealt with a dealership, much less a business like this. I went in so excited and ready to work out a deal. I test drove the 2006 mercury mountaineer, which is priced at $10,275. Supposedly it is $3,700 lower then the Kelly blue book value, so it says on the site. I'm a person that researches everything before I decide to buy. So naturally I checked Kelly blue book to see if that was accurate, Kelly blue book prices it at $11,773 being on the highest end. Even subtracting $3,700 from the highest price on Kelly blue book puts the vehicle at $8,073, which isn't even close to 10,275. Apparently it was a big fat lie and they were false advertising. When brought up to the pre-owned manger David priar, he decided to handle it very rudely. He became very smug stating that I must have looked at a different Kelly blue book and that it is priced the way it should be. When I tried to kindly show him that we were both looking at the same Kelly blue book and what the dealership's website was saying, his attitude got worse. So I was the bigger person and dropped it immediately to save argument. So he went over my trade with me. He then wanted to know if I had any money to put down. I said no, I was hoping I wouldn't have to. He said we'd definitely have to put some money down. My husband asked how much we'd have to put down? He then told us we'd have to put at least $2000 down if we wanted the vehicle. I said we couldn't do that. My husband asked if we would put $2000, would we be able to leave with the vehicle today. David told us if we put $2000 down we definitely would have no problem leaving with the vehicle today. I said no we can't do it and we took our infant son and went out to the car. After my husband and I talked we came back in and told David that we will put the $2000 down. David had me call the dealership I got my car from and find out how much I had left on my warranty for my car. I did that he scribbled some math on a paper talked to Roberto and came back out. Then let us know that we'd have to put $4000 down to get the vehicle. We asked what happened to $2000 down? He said he was just throwing numbers and that won't work. He said they didn't call any banks but Roberto knows what he's talking about. We told him there was no way we'd ever be able to do that. He then offered us a 2002 Ford explorer for $9,499. Which made no sense at all because if I wasn't able to get a $10,275 vehicle without putting $4000 down, how would I be able to get a vehicle that is only $776 less. We definitely didn't want to do that, it made no sense at all. So he told us he's sorry he couldn't help us and he'd keep his eye open for a vehicle for us. I emailed Suzy to let her know how everything went and she told me she'd bring it to her manager's attention and someone would be in touch. Nobody cared enough to contact me and discuss it. So I called and asked to speak with a manger. To my utter surprise, the manger was who I was complaining about. When I asked to speak to a higher up, he said Roberto is out of his office. When I then asked to speak to someone higher than Roberto he refused to put someone on and wanted to justify the way the company had treated me. Does this sound like "100% complete customer satisfaction"? I will be posting this same review on as many sites as possible and telling everyone I know about this. I also will be making another review in a week to tell everyone how this company handle my review and my complaints. I truly hope this review helps someone avoid going through the same excruciating experience I had to endure.
Sharon P4/27/2015 08:58:53 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Roberto Rodriguez,Chris Tobias
Just purchased a 2015 Sante Fe Sport from Ciocca Hyundai and I couldn't be happier. Everything about my experience has been top of the line, from the moment I stepped through the door, until a couple days later when I drove away in my new vehicle. I had test driven several other makes of cars but came back to the Santa Fe as it was hands down the best of the best. The staff at Ciocca Hyundai were so friendly and accommodating. Everyone looks out for you while you're there. Hats off to our salesman, Chris Tobias. He was relaxed, professional and extremely knowledgable, and we drive away feeling like he was now also a friend. Roberto Rodriguez zipped through the paperwork in no time and David Priar gave us the deal of the century. If you're looking for a vehicle and want a great experience, go to Ciocca Hyundai in Lebanon, PA. Sharon from Mount Joy
Jaugeiii4/26/2015 08:05:27 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Roberto Rodriguez,Chris Tobias
From the moment I entered the dealership, everyone made sure my wants and needs were first priority and were met. I went in wanting a certain vehicle and I left with it. Great car buying experience!
amyers175511/15/2015 10:48:15 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Roberto Rodriguez
So I called this dealership and went through the financing process the financing guy Mr. Rodriguez was very useless and didn't try to get anything done. What I mean is he doesn't work hard to make a deal. He should never be in his position. He called me and told me there's nothing he could do. I reiterated twice there's nothing you could do and he said nope. Also they were giving me nothing for my trade and if your person with slight credit challenges not bad credit but slight credit challenges don't waste your time they will not work for you and will be useless. They wanted to give me $7000-$9000 for an SUV that had low miles in excellent condition. I immediately called Lancaster Toyota they got me approved in less than two hours with 6% interest nothing down with Toyota financing and give me 13,500 for my Suv. that is a dealership you want to go to I would never recommend this dealership to anyone don't waste your time go to a real dealership. I will be sure to tell as many people as I know to never go to ciocca hyundai.
Ciocca Hyundai of Lebanon responded to this review
1/15/2015
Mr. Myers, Thank you for once again taking the time to let us know about your experience at Ciocca Hyundai. Our intent is never to have our customers frustrated with our processes. Please give myself or Roberto Rodriguez a call at your earliest convenience to discuss. Thank you, Mary Pratt.
Dave Gomez11/28/2014 07:20:12 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jude Maywell
A+ experience. I had a pre-approval loan and wasn't entirely sure how the whole process would play out but when I went to visit Ciocca Hyundai they set me up with Jude Maywell who was extremely helpful and guided me through the new car buying process as well as providing good advice on certain things I was unsure of. He handled everything quickly and I was able to drive off the lot fairly quickly in my 2011 Sonata. Best car buying experience I've had so far! Thanks guys!
Next »
This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
Close 
Autotrader