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Fitzgerald Auto Mall - Chambersburg

1436 Lincoln Way EastChambersburg, PA 17201
1-855-445-69781-855-445-6978
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Services and Amenities

  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

We Give You Our Lowest Price Right Up Front Without Haggling. And We Stand Behind Our Low Price with a 150% Best Price Guarantee. We Make Car Buying Fast And Easy. That's ... Read more
We Give You Our Lowest Price Right Up Front Without Haggling. And We Stand Behind Our Low Price with a 150% Best Price Guarantee. We Make Car Buying Fast And Easy. That's the Fitzway!

Why You Should Buy a Used Car From Us

Over the years we have listened to our customers and responded to their suggestions by offering- NO HAGGLE POSTED PRICE- LIFE TIME BUYER PROTECTION PLAN- LIFE TIME LOANER ... Read more
Over the years we have listened to our customers and responded to their suggestions by offering- NO HAGGLE POSTED PRICE- LIFE TIME BUYER PROTECTION PLAN- LIFE TIME LOANER CAR PROGRAM-FITZ WAY CERTIFIED**138 POINT INSPECTION- FIVE DAY/250 Miles MONEY BACK GUARANTEE

Languages Spoken

  • Español

Dealer Disclaimer

Prices exclude Tax, Tags and $112.00 dealer processing fee. Please call dealer to verify pricing and vehicle availability.
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Dealer Ratings

24-Month Overall Rating
  • 4.9
    Customer Service
  • 4.9
    Quality Of Work
  • 5.0
    Friendliness
  • 4.9
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 252 
MarcMac11/24/2014 10:51:12 AM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Martin Manning,Pete Morgan
I can tell you this with absolute certainty—never have I ever felt the urge to hug a used car dealer at the end of a deal. Who has? But Fitzgerald changed that. Sure, it would be a little awkward, and they may not hug me back, but I would do it! Why? Let’s just assume most people are decent enough to apologize when they spill something on your nice new shirt. Really decent people might even pay your dry cleaning bill. Rest assured, if they messed up, Fitzgerald will not only apologize and pay your dry cleaning bill—they’ll buy you a new shirt. I don’t feel the need to go into the specifics of what happened over the course of our deal, because I see no need to air dirty laundry that’s already been thoroughly cleaned. But they messed up. As Pros tend to do, they admitted very early on that they messed up. And also like most well-run businesses, they said it wouldn’t happen again, and promised to make it right. Here’s where they really impressed me. Once they admitted the mistake, they would have absolutely been within their rights as a dealer to apologize and send me on my way with a doughnut or something. But they didn’t. They stumbled over themselves to correct what needed to be corrected, and gave me the car I wanted. It was a bit of a process involving work across several states, but all along the way they were courteous and kept me updated. Don’t worry, they don’t mess up often. I could tell by the way they took measures to correct their mistakes. It isn’t something they were pleased about, or used to dealing with. But a lot of times you can tell more about a business during a rare screw-up than you can with a smooth transaction. These guys have integrity, and you won’t be disappointed. Mark my words, I’m not affiliated with these guys in any way, other than buying a beautiful car from them. I had every reason to be mad, but instead I leave them with a smile on my face. That leads me to believe that any negativity you see on other reviews either comes from people that didn’t deal with the same dealership I visited—or were wrong themselves and are angry about it. Marty, you’re the man, thanks for all the overtime hours! MM
Fitzgerald Chambersburg Auto Mall responded to this review
12/15/2014
Thank you so much for this amazingly detailed and awesome review! We're glad to hear the folks you worked with were able to remedy the problem! That's what we strive for every single day, complete customer satisfaction! It's always good to hear when something bad happens, that our employees went above and beyond to make sure it's right. Thank you so much for allowing us to earn your business, and we look forward to working with you any time you need us!
heather.bilinski 11/19/2014 08:37:48 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Ed in Service
I purchased my car here in March and it was a quick and painless process. I have had great experiences working with Ed in the service department and would highly recommend taking your car here.
Fitzgerald Chambersburg Auto Mall responded to this review
11/20/2014
Heather, Thank you very much! Glad to hear you've had a good experience purchasing and servicing! Ed is a great asset to the service department here! Thank you again, if there is anything else you need, please don't hesitate to ask!
emmee91911/18/2014 07:04:07 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Katy Marshall
Professional, quality service. They did a great job and kept me informed. My car was ready the same day even though they were very busy.
Fitzgerald Chambersburg Auto Mall responded to this review
11/20/2014
emmee919, Thank you very much! We're glad to hear you had a good experience, and look forward to helping you with anything you may need in the future!
Cindy Lepo11/12/2014 01:56:15 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Eric Herzog,James Verdier
Purchased a used 2012 Rav4 from James. He way friendly, honest and knowledgeable and listened to my needs. This is the 4th car (mostly new cars) I've purchased from this dealership and appreciate the no haggle pricing! The finance associate was very friendly and efficient as well. An overall good experience! I would recommend this dealership for your next purchase!
Fitzgerald Chambersburg Auto Mall responded to this review
11/13/2014
Thank you Cindy! We're glad to hear your experience was wonderful for the 4th car purchase!!! It's our great customers that got us to where we are today, and we really take pride in making sure they have a fun time when they are here! It's always good to hear how our processes and people really help smooth the entire purchase! Thank you again and enjoy your new car!
GregNice110/29/2014 12:03:00 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Mike Bockstie,Eric Herzog
Mike and Eric made the car buying experience an easy and painless process! Mike was the consummate professional in selling me a used Honda. Eric found me a lower interest rate! Both are valuable assets to your organization!
Fitzgerald Chambersburg Auto Mall responded to this review
11/13/2014
Thank you very much! Mike and Eric will be glad to hear how pleased you were with your experience! This is our goal every day, and we are glad to hear those 2 went above and beyond! Enjoy that car and let us know if there is anything we can assist with in the future!
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