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Tunkhannock Chrysler Dodge Jeep Ram

509 Hunter HwyTunkhannock, PA 18657
1-888-514-52561-888-514-5256
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Diesel
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Why You Should Buy a New Car From Us

Become a part of the Auto Mart Army! See why our army of customers tell their friends they'd be NUTS not to buy their car, truck or SUV at Tunkhannock Auto Mart, or feel ... Read more
Become a part of the Auto Mart Army! See why our army of customers tell their friends they'd be NUTS not to buy their car, truck or SUV at Tunkhannock Auto Mart, or feel free to call, email, chat, or stop in today. Good friends are hard to find, but think of us as your friend in the car business!!!

Why You Should Buy a Used Car From Us

Become a part of the Auto Mart Army! See why our army of customers tell their friends they'd be NUTS not to buy their car, truck or SUV at Tunkhannock Auto Mart, or feel ... Read more
Become a part of the Auto Mart Army! See why our army of customers tell their friends they'd be NUTS not to buy their car, truck or SUV at Tunkhannock Auto Mart, or feel free to call, email, chat, or stop in today. Good friends are hard to find, but think of us as your friend in the car business!!!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Dealer Ratings

24-Month Overall Rating
  • 4.7
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 247 
PA Auto Enthusiast2/28/2015 01:23:46 PM
2.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Leon Stevans
I drove to Tunkhannock Auto Mart Tuesday evening to test drive a car that I have been interested in. The dealership is 1&1/2 hours away from where I reside, but given the fact Leon, a salesman in training was very professional, I figured I would attempt to possibly purchase a vehicle from them & keep business & my money semi local since I already have 5 other dealers that are 3 plus hours away interested in my trade & giving me top dollar for it. So I made the trip back to the dealership & Leon happened to be busy with another customer. Thus, another salesman, Travis came over & decided to help me. Now I met Travis the same day I met Leon and Travis tried selling me 2 vehicles I had no interest in. One a mini van & another a $37k Jeep that was out of my price range. When I told him I did not like the mini van, he still tried to talk me into it, until I repeatedly stated, I was never going to purchase one. I have been purchasing vehicles for 29 years & have purchased 54 vehicles in that span from dealerships. I know the games, the tricks, & the business pretty well. Thus, I am not the newbie that any dealership is going to take advantage of with the so called, 'tricks of the trade'. So Tuesday evening as soon as Travis met me & my fiance' (for which he never introduced himself to) he immediately asked me if I came back for the Jeep. What? I had already told him I was not in the market for a $37k vehicle & really did not wish to go no more than $26k based on what 5 other dealers are valuing my trade as, which matches every periodical auto price guide on the market. I stated I was there to test drive the Chrysler 300c & he had no problem getting me the keys & allowing me to take the car for a good & solid test drive. We got out of the car, & he stated that we should just go inside & get everything out of the way right now. I agreed, & inside we went. The moment we walked in, Travis pulled out a "HOLD" tag & asked which 300c I wanted, Blue or Silver & said that he was going to place the tag on the car & that I could then give him the deposit or down payment on the car. I stated the Blue one, but that no 'official" numbers had been discussed & then stated to him exactly what I was able to offer to them for the vehicle. He said okay & asked us to sit down for a moment. Just about 10 minutes or so later he came back out & stated I could not purchase the vehicle because they were not willing to move on the price of it nor give me what my trade value was worth beyond an 'auction value' they quoted me in an email, which by the way, Travis knew going into the deal. So first you are rushing to place a "HOLD" tag on the car & wanting a deposit without discussing numbers & now you are automatically telling me I cannot have the vehicle & that you are not willing to move on my trade value or your vehicle's price. Not to mention, they never even looked at my vehicle physically. When I told Travis I would never just give them my vehicle at 'auction value' unless they were selling me their vehicle at 'auction value', he no longer wished to participate in the conversation. Never a positive gesture came from him during our conversation from this moment on.. Just that I needed to pick a cheaper vehicle. I informed him that I have 5 other dealers looking to do business with me & he did not care. Therefore, my fiance' & I got up & stated we would be leaving. Again, not a single positive gesture towards us, not even a 'thank you for coming in'. The irony to all of it is right there on their lot, in their inventory, was another 300c in my price range & it never dawned on Travis to take us out & go over that vehicle as a possibility to earn my business. Needless to say, I will NEVER consider purchasing a vehicle from this dealership due to their poor trade values & sales tactics. With as many vehicles as I purchase, I definitely have to chalk this one up as a huge loss for them.
DaileyJr.1/07/2015 10:23:21 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eddie Schwarztrauber
The only place we have bought our vehicles great sales. Put us in the vehicles we wanted and at the payment we needed. Eddie is the only salesman I go to he's the best for us.
Tunkhannock Auto Mart responded to this review
1/07/2015
I want to take the time to thank you for praising our dealership. Tunkhannock Auto Mart Dodge Chrysler Jeep works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day! Linda Kane Customer Advocate Tunkhannock Auto Mart Dodge Chrysler Jeep
faith27mk102911@rocketmail.com1/06/2015 06:26:20 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eddie Schwarztrauber
It went smoothly and he explained everything to the fullest and got me the best deal possible. He talked me through the features of the car and made sure it was what I absolutely wanted. Was very nice and helpful. Very pleased!!
Tunkhannock Auto Mart responded to this review
1/07/2015
I just wanted to say thanks for the kind words. Car buying can be very frustrating so we try very hard to make it easy and enjoyable. I'm happy Eddie was able to do just that. Our entire staff thanks you for your business and wishes you and your family happy & safe motoring! Thanks again and best of luck. Linda Kane Customer Advocate Tunkhannock Auto Mart Dodge Chrysler Jeep RAM
Mr.t12/18/2014 06:43:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Eddie Schwarztrauber
Eddie is the man. Always knows how to get it done and willing to take the extra step to get the customer what they need.
Tunkhannock Auto Mart responded to this review
12/30/2014
Thank you for taking the time during the busy holiday season to let us know what a terrific job Eddie did, we all appreciate be acknowledged for a job well done! We look forward to servicing all your automotive needs at Tunkhannock Auto Mart Dodge, Ram, Jeep and Chrysler. Have a Happy New Year! Linda Kane Digital Marketing Manger Tunkhannock Auto Mart
EDIM2612/09/2014 07:06:34 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:
Reed was a great salesman. Very friendly, laid back, and extremely easy to talk with about the Ram I leased. No pressure at all and he gave me a great deal from the start, eliminating any need for me to negotiate, as I feel I got a great deal. Will absolutely recommend him, and Tunkhannock Auto Mart to anyone in the market for a Dodge/Chrysler/Ram/Jeep in the future.
Tunkhannock Auto Mart responded to this review
12/10/2014
I just wanted to say thanks for the kind words. Car buying can be very frustrating so we try very hard to make it easy and enjoyable. I'm happy Reed was able to do just that. Thanks again and best of luck. Our entire staff thanks you for your business and wishes you and your family happy & safe motoring! Linda Kane Customer Advocate Tunkhannock Auto Mart Dodge Chrysler Jeep RAM
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