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Faulkner-Ciocca Ford

3470 Bethlehem PikeSouderton, PA 18964-1038
1-877-239-33791-877-239-3379
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

INTERESTED, BUT NOT READY? Save this vehicle to your MyAutotrader. You will be updated of any future price savings and specials. Click SAVE THIS CAR above the main vehicl ... Read more
INTERESTED, BUT NOT READY? Save this vehicle to your MyAutotrader. You will be updated of any future price savings and specials. Click SAVE THIS CAR above the main vehicle photo on the right. SIGNING UP IS FREE! At the top of this page, LOOK for the MyAutotrader logo. Click SIGN UP and you are in!

Why You Should Buy a Used Car From Us

Faulkner Ciocca Ford of Souderton on Bethlehem Pike is your Home of Bottom Line Prices! We offer a large selection of Factory Certified Pre-owned and used cars, Trucks & ... Read more
Faulkner Ciocca Ford of Souderton on Bethlehem Pike is your Home of Bottom Line Prices! We offer a large selection of Factory Certified Pre-owned and used cars, Trucks & SUV's. We specialize in used cars under $10,000! Our industry-leading finance department can help you establish credit or simply make your next vehicle purchse AFFORDABLE! See how easy car shopping can be with Bottom Line Prices! Call our dedicated Internet Sales Department at 1-800-499-1457, or visit www.fordofsouderton.com.

Languages Spoken

  • Español
  • Русский

Dealer Disclaimer

All vehicles are subject to prior sale. Price does not include applicable tax, title, license, processing and/or documentation fees. All sale prices include but may not b ... Read more
All vehicles are subject to prior sale. Price does not include applicable tax, title, license, processing and/or documentation fees. All sale prices include but may not be limited to Consumer cash, Bonus cash, Ford Finance cash, Trade-In Assistance, and Lease conquest. Not all consumers will qualify for all incentives. Any Special APR's offered may not be combined with all rebates offered. Credit approval based on lender criteria, not all customers will qualify. Special offers are time sensitive and may be limited to specified vehicles. All photos may not depict actual vehicles and option packages selected by customers. All photos depict model type only.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.6
    Quality Of Work
  • 4.5
    Friendliness
  • 4.3
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 152 
tim.coleman310/15/2014 06:47:45 AM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Dave Dahlenburg
Well I bought a 2011 VW Jetta from these guys on Friday 10-10-2014 and the check engine and EPC lights came on in dash on Friday evening , took the car back to the dealer the next morning and was told by some girl at the counter to take a seat (she didn't write anything up?) so I walked in to the MGR who promised they would take care of me , well they didn't , I got the car back yesterday Tuesday 10-14-2014 , they say they fixed the problem , but after all the inconvenience and them promising that they would make it right , they gave me one extra oil change and that to me is just an insult . I will never return there for anything and would suggest that others who don't want to be ripped off stay away from them as well they really do have a superior attitude and don't care one bit about their customers and they have proved it once again , I will be going to their local competition as I hear they are much better (Gilboy) and Faulkner Ciocca owners can choke on the blood money cause that's what it is my blood and tears and they took that to give only more tears > NEVER AGAIN , NEVER !!!!!
downing3109/21/2014 08:08:12 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Tina Collins
I requested a price quote from their internet sales representative Tina and she belittled me and made me feel inferior. Poor business representatives with no conscious and a demeaning nature. By the look of other reviews they just don't care. In addition to the pevious review, I have to add she even e-mailed me back to argue with me about my impression of our interaction instead of just taking the humble approach and asking for another opportunity to win my business the next time I am in the market she took on a defensinve posture. Customer service training must be different where she comes from.
JenandShane6/20/2014 10:45:48 PM
1.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Rich and Trevor
We went to Faulkner VW looking for a new 2015 GTI for my husband and a used Golf for me. Trevor was incredibly nice when we arrived at the dealership, but the car I was looking for was not yet available. He promised to call when it came in. A week later, he still hadn't called, but the price of the car had suddenly increased on the website by $2000. We decided to drop by and see what was going on. The car was there and available. When we asked Rich, the sales manager, about the price change, he became completely defensive and almost hostile, then finally agreed to work with us on the original price. He did not, however, ask us if we were ready to negotiate. When we called the next day with an offer, he asked us to come in and negotiate on Monday. However, we called the dealership with a question on Monday only to find that it was Rich's day off. We left a message and our call has still not been returned. Having both bought cars from Faulkner-Ciocca VW in the past, my husband and I had both hoped to buy our next cars there. However, during to the complete lack of response from the sales team, we were forced to take our business elsewhere. Happily, we have both found excellent vehicles at other locations.
legalveracity6/19/2014 03:30:11 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Norm Hughes
Go someplace else! don't go here. When I traded my car in and got into the new Jetta the salesman, Norm Hughes, and the guys in the little credit room reaffirmed that I didn't owe anything to the lease that I was trading in if I went with a new lease and that everything was taken care of. 9 months later and 5 trips back to the dealership I'm getting treated more rudely than my boss treats me when he's pissed and they tell me they're going to re-nig on the agreement, although NORM clearly remembers the agreement and has reaffirmed the agreement. VW Corporate eventually settled the matter with me for a settlement payment of $200 out of $1600. This dealership has forever lost my respect and customer loyalty. As far as what VW engineers did to the 2013 model... I will NEVER buy VW again... They ruined my favorite car.
mmiski4/17/2014 12:02:55 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Norm Hughes
I came to Faulkner-Ciocca Volkswagen because they had the best internet sale price for a 2014 Wolfsburg Edition GTI in the area. As a 2008 Rabbit owner the GTI has always been a dream car of mine. But I never in a million years would've guessed that I'd ever be able to afford one. It was only out of boredom that I decided to pay this dealership a visit on a Saturday afternoon. Norm greeted me at the showroom floor right away. He was very friendly and eager to help out with any questions I had. Being a 6-year VW fan I was surprised by how much he knew about the cars (including upcoming models). He got me on a test drive, and right away I was hooked with the biggest smile on my face as the GTI's engine roared onto the freeway. But all fun things had to come to an end, and before I knew it we were back at the dealership negotiating prices. I had zero expectations. I told him truthfully that I probably couldn't afford one and that I didn't want to waste his time any further. He gave me a look of surprise and asked if I could wait just a moment while he spoke with his boss. He came back and made an offer. Long story short my jaw dropped from the figures written in front of me. I told him I needed time to think about it, and without any pressure whatsoever he gave it to me. I came back 3 days later, still feeling a little skeptical. I thought some bait and switch tricks were being pulled on me. Years of bad dealership experiences had made me cynical. But it turns out I was completely wrong. That cynicism melted away when I saw the final papers in front of me. They sincerely honored their end of the deal without any hassle whatsoever! On top of that I walked out the door with an extended warranty and still remained well below the advertised sale price. They did everything humanly possible to accommodate my budget. I can honestly say that I've never experienced such a painless (even fun!) car buying experience my entire life. Nobody paid me to write any of this and this isn't some fake account. I took the time to write this on my own free time, because I figured it was the least I could do to repay Norm (and the dealership) for their generosity.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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