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Ciocca Ford of Souderton

3470 Bethlehem PikeSouderton, PA 18964-1038
1-877-239-33791-877-239-3379
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Why You Should Buy a New Car From Us

INTERESTED, BUT NOT READY? Save this vehicle to your MyAutotrader. You will be updated of any future price savings and specials. Click SAVE THIS CAR above the main vehicl ... Read more
INTERESTED, BUT NOT READY? Save this vehicle to your MyAutotrader. You will be updated of any future price savings and specials. Click SAVE THIS CAR above the main vehicle photo on the right. SIGNING UP IS FREE! At the top of this page, LOOK for the MyAutotrader logo. Click SIGN UP and you are in!

Why You Should Buy a Used Car From Us

Faulkner Ciocca Ford of Souderton on Bethlehem Pike is your Home of Bottom Line Prices! We offer a large selection of Factory Certified Pre-owned and used cars, Trucks & ... Read more
Faulkner Ciocca Ford of Souderton on Bethlehem Pike is your Home of Bottom Line Prices! We offer a large selection of Factory Certified Pre-owned and used cars, Trucks & SUV's. We specialize in used cars under $10,000! Our industry-leading finance department can help you establish credit or simply make your next vehicle purchse AFFORDABLE! See how easy car shopping can be with Bottom Line Prices! Call our dedicated Internet Sales Department at 1-800-499-1457, or visit www.fordofsouderton.com.

Dealer Disclaimer

All vehicles are subject to prior sale. Price does not include applicable tax, title, license, processing and/or documentation fees. All sale prices include but may not b ... Read more
All vehicles are subject to prior sale. Price does not include applicable tax, title, license, processing and/or documentation fees. All sale prices include but may not be limited to Consumer cash, Bonus cash, Ford Finance cash, Trade-In Assistance, and Lease conquest. Not all consumers will qualify for all incentives. Any Special APR's offered may not be combined with all rebates offered. Credit approval based on lender criteria, not all customers will qualify. Special offers are time sensitive and may be limited to specified vehicles. All photos may not depict actual vehicles and option packages selected by customers. All photos depict model type only.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.5
    Customer Service
  • 4.0
    Quality Of Work
  • 3.7
    Friendliness
  • 3.5
    Overall Experience
  • 3.7
    Price

Dealership Reviews

1 - 5 of 154 
zacon217/13/2015 06:14:44 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Eric
I changed dealerships thinking that this dealer would be different, and wow I thought wrong. They are no help, don't listen to a word I say is wrong with my car. Always have an argument with me. Listen I have had problems with my car since day one of purchase and thinking they would would at least help but no. With having paid $27,000 for a car they should be catering to me and my needs. Would not recommend this dealer for service anyday! They told me my car was complete and ready for pick up when arrive there was part pieces still laying on my floor and not even installed, does any higher management check there mechanics work guess not had to take my rental back home which is 45 minutes away and and return the next day still with different part pieces still not installed and all I got was a sorry from the service manager.
dls7/02/2015 04:48:02 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Greg, Service Manager
The manager, Greg, was pleasant, the repair guys were efficient. They even buffed out some scratches caused by someone scraping the side of my car.
tim.coleman310/15/2014 06:47:45 AM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Dave Dahlenburg
Well I bought a 2011 VW Jetta from these guys on Friday 10-10-2014 and the check engine and EPC lights came on in dash on Friday evening , took the car back to the dealer the next morning and was told by some girl at the counter to take a seat (she didn't write anything up?) so I walked in to the MGR who promised they would take care of me , well they didn't , I got the car back yesterday Tuesday 10-14-2014 , they say they fixed the problem , but after all the inconvenience and them promising that they would make it right , they gave me one extra oil change and that to me is just an insult . I will never return there for anything and would suggest that others who don't want to be ripped off stay away from them as well they really do have a superior attitude and don't care one bit about their customers and they have proved it once again , I will be going to their local competition as I hear they are much better (Gilboy) and Faulkner Ciocca owners can choke on the blood money cause that's what it is my blood and tears and they took that to give only more tears > NEVER AGAIN , NEVER !!!!!
downing3109/21/2014 08:08:12 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Tina Collins
I requested a price quote from their internet sales representative Tina and she belittled me and made me feel inferior. Poor business representatives with no conscious and a demeaning nature. By the look of other reviews they just don't care. In addition to the pevious review, I have to add she even e-mailed me back to argue with me about my impression of our interaction instead of just taking the humble approach and asking for another opportunity to win my business the next time I am in the market she took on a defensinve posture. Customer service training must be different where she comes from.
JenandShane6/20/2014 10:45:48 PM
1.2
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Rich and Trevor
We went to Faulkner VW looking for a new 2015 GTI for my husband and a used Golf for me. Trevor was incredibly nice when we arrived at the dealership, but the car I was looking for was not yet available. He promised to call when it came in. A week later, he still hadn't called, but the price of the car had suddenly increased on the website by $2000. We decided to drop by and see what was going on. The car was there and available. When we asked Rich, the sales manager, about the price change, he became completely defensive and almost hostile, then finally agreed to work with us on the original price. He did not, however, ask us if we were ready to negotiate. When we called the next day with an offer, he asked us to come in and negotiate on Monday. However, we called the dealership with a question on Monday only to find that it was Rich's day off. We left a message and our call has still not been returned. Having both bought cars from Faulkner-Ciocca VW in the past, my husband and I had both hoped to buy our next cars there. However, during to the complete lack of response from the sales team, we were forced to take our business elsewhere. Happily, we have both found excellent vehicles at other locations.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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