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Central City Toyota

4800 Chestnut StPhiladelphia, PA 19139
1-855-495-83341-855-495-8334
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Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

Every employee of Central City Toyota firmly believes that our efforts will be guided by two principles Continuous Improvement and Respect for People. This means We honor ... Read more
Every employee of Central City Toyota firmly believes that our efforts will be guided by two principles Continuous Improvement and Respect for People. This means We honor our customers as welcome guests and serve them in the manner they desire. We respect the time and priorities of our customers and colleagues. We practice the belief that "there is no best, only better."

Why You Should Buy a Used Car From Us

The Used Car Sales Staff has over 100 years combined experience and are trained to not only sell you a vehicle, but to tend to your needs. Every employee of Central City ... Read more
The Used Car Sales Staff has over 100 years combined experience and are trained to not only sell you a vehicle, but to tend to your needs. Every employee of Central City Toyota firmly believes that our efforts will be guided by two principles Continuous Improvement and Respect for People. This means We honor our customers as welcome guests and serve them in the manner they desire. We respect the time and priorities of our customers and colleagues. We Believe that "there is no best, only better"

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 5.0
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 245 
Ladidong@yahoo.com7/20/2016 05:16:40 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rick Roy
I am please to say my experience at Central City has always been good. I have bought from them before. Most of all I would love to commend Ruck Rou for his exceptional salesmanship. He is by far extremely professional, and has great character of integrity. In addition, he makes the buying experience worth the wait and money. He's a gem and I hope he's around when I decide to ever purchase another vehicle in the future. Thanks, Central City & Rick Roy Sincerely, Ms. Williams
Central City Toyota responded to this review
7/21/2016
Ms, Williams, thank you for taking the time to write these kind words. I'm happy Rick delivered to you the kind of service we strive to give to each and every customer and are glad to have you as part of our family. Thank you for your loyalty and your patronage, and I hope please you'll let us know if there is any other way we can assist you in your automotive needs. Best, Jamie Haberle - General Manager, Central City Toyota
Frazier1237/02/2016 12:10:21 PM
1.6
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Ted Daddario
Went to Central City Toyota the other day and had the worst experience ever!This is not my first time there but the service ,I received from one of the business manager's Ted was horrible. I have purchased a total of four cars . So you can tell at one point I was extremely happy with the service. Ted decided to take a financial hardship I was dealing with and throw it in my face and laugh . I thought Central Toyota cared about their customers and their main goal was to help them make a good deal and get them into the car they wanted. Not only was Ted rude and disrespectful the last deal I made left me 10,000 upside down with my car . Very upset and disappointed .. Looking for a new car dealership that will appreciate my business and respect me as a customer no matter what my situation is .
Central City Toyota responded to this review
7/21/2016
Schante, We appreciate your feedback as the needs and satisfaction of our customers are always our top concern. I have tried to reach you to hear more about your experience. Please contact me directly so we can work towards a resolution. Sincerely, Jamie Haberle - General Manager, Central City Toyota - 215-476-1200 x.361
Paul6/02/2016 10:35:46 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jamie and the F&I guy
The quality of the car that I bought is important to me. Equally important is the quality of the dealership. I have dealt with Central City for over 20 years. It is a professional organization that provides a high level of service to and respect for its customers. In this particular matter, Rick Roy exemplified that high standard. He, Jamie, and the F&I guy made the transaction as easy as I can imagine it can be. I also appreciate the fact that Central City Toyota has chosen to remain in Central Philadelphia. I am pleased to be able to return that loyalty.
Central City Toyota responded to this review
6/02/2016
Paul, I really appreciate your kind words on behalf of my team as well as appreciate your loyalty. It really does mean a lot to us to have had the opportunity to have you as part of our family for so long and I'm glad we've always made sure your visit with us was enjoyable. Thank you for giving us that opportunity. If there is anything you need, please don't hesitate to let us know as it would be our pleasure to assist you. Best, Jamie Haberle - General Manager, Central City Toyota
ReeMac6/01/2016 11:03:35 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rick Roy
Went in for an oil change on my 07 Rav 4 and walked out with a 2013 red (my favorite color) not too much more than I was paying for the old Rav.
Central City Toyota responded to this review
6/01/2016
We really appreciate you taking the time to leave us with this review and for your patronage. It means a lot to us and we're happy that we could be of service and help you find your perfect RAV4. Thank you for choosing us for your automotive needs, and please let us know if there is anything else you need as it would be our pleasure to assist you. Best, Jamie Haberle - General Manager, Central City Toyota
Glo5/04/2016 10:29:59 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Rick Roy
I was very unsure about purchasing a car, I kept it prayer. Rick was knowledgeable of Toyota product, very kind and patient with me a nervous buyer.
Central City Toyota responded to this review
5/04/2016
We appreciate you taking time to leave us a great review! We are pleased to hear Rick did a great job in assisting you in your purchase and ensuring you left with the perfect car. If there is anything else we can do for you, please don't hesitate to give us a call! Best regards, Jamie Haberle - General Manager, Central City Toyota
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Central City Toyota : Philadelphia, PA 19139 Car Dealership, and Auto Financing - Autotrader