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Tom Masano Auto Group

3930 Pottsville PikeReading, PA 19605
1-866-603-36521-866-603-3652

Services and Amenities

  • Service Centers
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Top Quality Vehicles from the only name you can truly trust, MASANO! We are a household name that has earned the right to be called Berks Countys Number One Dealership by ... Read more
Top Quality Vehicles from the only name you can truly trust, MASANO! We are a household name that has earned the right to be called Berks Countys Number One Dealership by offering over 50 years of loyal dedication to our customers needs. Voted Best in Berks now for the 5th year in a row! All of our vehicles go through a strict inspection before they earn the right to be called Masano Certified. If they do not pass our certification, we will NEVER sell them!

Why You Should Buy a Used Car From Us

Top Quality Vehicles from the only name you can truly trust, MASANO! We are a household name that has earned the right to be called Berks Countys Number One Dealership by ... Read more
Top Quality Vehicles from the only name you can truly trust, MASANO! We are a household name that has earned the right to be called Berks Countys Number One Dealership by offering over 50 years of loyal dedication to our customers needs. Voted Best in Berks now for the 5th year in a row! All of our vehicles go through a strict inspection before they earn the right to be called Masano Certified. If they do not pass our certification, we will NEVER sell them!

Languages Spoken

  • Español

Dealer Disclaimer

Information contained on this webpage is believed to be accurate, but is Not guaranteed. Confirm all vehicle details (price, mileage, equipment, etc.)with dealer before p ... Read more
Information contained on this webpage is believed to be accurate, but is Not guaranteed. Confirm all vehicle details (price, mileage, equipment, etc.)with dealer before purchase. Special Internet Only Prices are not valid with any other promotional offer.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.7
    Quality Of Work
  • 4.8
    Friendliness
  • 4.7
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 71 
Happy Mom1/04/2016 10:08:04 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Michael Sites, Darren in Finance Dept,
From the time the front door was opened for us by Michael Sites to the time we left through the rear door to drive away in my daughter's new used 2014 Ford Focus, the entire sales experience was outstanding!!! No pressure, no hustle, totally down to Earth with an unbeatable deal. Definitely will recommend and return in the future!!
Dandeb208/25/2015 08:50:04 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Steve Karr
Was looking and was not sure if we wanted to stop here but once we walked in the door Chris made the sale. His attude, customer service and time he took to educate us on the Internet pricing strategy was great. We ended up back the the next day to test drive the cars we liked. Never went back to other dealer. Do loose him he is a keeper
princessofpink118/15/2015 09:52:58 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Greg Wood, Steve Wenzel, John Richards
They thought they were doing me a "favor" by allowing me to take the vehicle overnight, as the Finance Dept. had to leave early. So, I had to return the next day to finalize paperwork & I was promised to be reimbursed me for gas.....3 weeks later & I still haven't received my reimbursement check! I was initially quoted a certain payment range, however when finalizing paperwork, found out that payment changed twice without anyone contacting me on the updates. Finance dept. actually stated "I was under the impression that price wasn't an issue...even if it was higher". Now who in their right mind would simply "want" a higher monthly payment?? I had sold my newer vehicle with lower miles and couldn't have been more specific that I was looking for a BIGGER vehicle, but with LOWER payments!! I was promised that the vehicle would be detailed & cleaned out, but inside was filthy & obviously untouched. Apparently, running it through an automatic car wash is considered "detailing"?? I only had the vehicle 2 weeks & power steering is going. Their garage quoted me $800 but the manager agreed to pay half, so total cost to me would be $400. I've shopped around at other garages since & have been quoted $300-$350 total...so where's the "customer service"? Smoke & mirrors...just trying to make it look like they're doing me a favor. Staff were unprofessional...cursing to each other over how unhappy I was..., insulted my memory...claiming I may have not remembered how events / communications played out due to my pregnancy (excuse me, but I'm a woman...pregnant or not....I have an EXTREMELY detailed & vivid memory), & they offered nothing but empty promises, after empty promises. One of the worst experiences in my life. Yes, I got the vehicle I wanted, but went through xxxx to get it.
Ss7/27/2015 03:40:33 PM
5.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Rosario
Friendly staff, good prices. Hoping for a long lasting vehicle as well. Jim Rosario was a pleasure to work with. Would recommend this dealership to friends and family.
USMC6/06/2015 10:25:21 PM
4.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Gregory Wood (Woody))
Found the car on there web site and read all I could about before purchase . The price was reasonable, and a deal was made to my satisfaction.
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Tom Masano Auto Group : Reading, PA 19605 Car Dealership, and Auto Financing - Autotrader