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Tom Masano Ford Lincoln

1600 Lancaster AveShillington, PA 19607-1544
1-877-751-54391-877-751-5439

Services and Amenities

  • Service Centers
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
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Why You Should Buy a New Car From Us

MASANO FORD LINCOLN IS EXCITED TO ANNOUNCE OUR EASY FINANCE PROGRAM. WE STOP AT NOTHING TO GET YOU APPROVED! CALL SALES AT 1866-237-8703 FOR MORE INFORMATION AND TO SCHED ... Read more
MASANO FORD LINCOLN IS EXCITED TO ANNOUNCE OUR EASY FINANCE PROGRAM. WE STOP AT NOTHING TO GET YOU APPROVED! CALL SALES AT 1866-237-8703 FOR MORE INFORMATION AND TO SCHEDULE AN APPOINTMENT

Why You Should Buy a Used Car From Us

MASANO FORD LINCOLN IS EXCITED TO ANNOUNCE OUR EASY FINANCE PROGRAM. WE STOP AT NOTHING TO GET YOU APPROVED! CALL SALES AT 1866-237-8703 FOR MORE INFORMATION AND TO SCHED ... Read more
MASANO FORD LINCOLN IS EXCITED TO ANNOUNCE OUR EASY FINANCE PROGRAM. WE STOP AT NOTHING TO GET YOU APPROVED! CALL SALES AT 1866-237-8703 FOR MORE INFORMATION AND TO SCHEDULE AN APPOINTMENT

Languages Spoken

  • Español

Dealer Disclaimer

WE AT TOM MASANO F0RD LINCOLN VALUE OUR CUSTOMERS. WE OFFER LIFETIME PA STATE INSPECTIONS AND OIL CHANGES, AS WELL AS SHUTTLE SERVICE, COURTESY CAR WASH AND FOR LINCOLN O ... Read more
WE AT TOM MASANO F0RD LINCOLN VALUE OUR CUSTOMERS. WE OFFER LIFETIME PA STATE INSPECTIONS AND OIL CHANGES, AS WELL AS SHUTTLE SERVICE, COURTESY CAR WASH AND FOR LINCOLN OWNERS A COURTESY CAR* FEEL FREE TO CALL OUR SALES DEPARTMENT AT 1-(877) 822-7885 TO SET UP AN APPOINTMENT.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.8
    Customer Service
  • 4.8
    Quality Of Work
  • 4.8
    Friendliness
  • 4.8
    Overall Experience
  • 4.7
    Price

Dealership Reviews

1 - 5 of 136 
Twolk12/15/2014 12:20:53 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Karr
From the beginning Tom masano lincoln went the extra mile. I was unable to initially come out to see the MKZ I wished to purchase yet they took me seriously. Salesman Chris Karr went above and beyond to arrange everything from insurance and financing to service and even putting in a new battery. The vehicle was in impeccable condition and ready to go when I needed it. Truly a professional dealership with excellent service.
johnbqbjw12/06/2014 11:28:42 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Chris Karr
I just moved here from NH, Red Carpet leased over 20 FORDS in the last 18 years in NH. Needed to get into another Ford Lease, as 24 months had elapsed. Very good inventory at Tom Masano. Red Carpet lease incentives or rebates were not available at that time, but Chris Karr stuck with us, showing vehicles, what he had, what he could get and asking if any interested us. They had a few, but we were waiting for the 'deal'. 8 days later, Black Friday deals kicked in and nailed the deal. Salesman's knowledge of vehicle was exceptional and unexpected. I was treated like a person, not a number or someone who walked in through the door. Trust and respect was immediately gained and I thought, 'This is someone I want to do business with'. We worked the numbers and closed the deal on December 1, 2014 with a 'flawless' delivery. Couldn't be happier with the car, salesman (Chris Karr), and the dealership, Chris did an outstanding delivery and I will see him in May 2015 for the other lapsing lease. (F-150?)
sunger0811/18/2014 12:35:01 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Jim Appollini
Being the first time car buyer, I went to the lot to just browse cars. I was nervous about making a decision so quickly. However, Jim as very informative and helped me get a car within my price range. We had to both negotiate a little, but I am so glad that he worked with me. I was pleased with the whole experience and I would definitely go back and buy another car from him. My parents, brother, and sister all brought a car from him and were all pleased. He made the whole process as smooth and easy as possible. I am glad we were able to work things out together and he definitely was not pushing anything on me at all. He gave the appropriate feedback and was very straight-forward and down to earth. He didn't give the run around or try to make me buy the car. He definitely knew the car inside and out, along with all the details about the car. Overall, great salesman and a great experience. Thanks Jim A. and Tom Masano Ford! :)
JudeMG11/09/2014 11:03:44 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Bill Boerstler
As a first-time car buyer, I was very pleased with my purchase from Masano. My sales representative, Bill Boerstler, was friendly, knowledgeable, and best of all, did not push me into buying a car before I was ready. He responded quickly to my emails and to any questions I had, which made my experience even better. I would recommend Tom Masano Ford Lincoln Mercury without any reservations; I love having the security of knowing my car is covered by the excellent warranties and future service plans. I'm extremely happy with my 2011 CPO Ford Fiesta, and would buy another car from Masano's in a heartbeat.
Dittmar2611/04/2014 02:40:23 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Bill Boerstler
Purchased our first CPO vehicle from Masano...salesman was very knowledgeable about vehicle, as well as extended warranties and service plans...was the easiest vehicle purchase EVER !!! We traveled over 2 hours to this dealership but it was so worth it for us....they went out of their way to make our buying experience pleasant, enjoyable and NO HAGGLING....no sales gimmicks, straightforward, honest and plenty of inventory...our next purchase will definitely be from Bill at Masano....thanks again
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