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Mercedes-Benz of Wilmington

3801 Lancaster PikeWilmington, DE 19805
1-866-785-53091-866-785-5309
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Click to see our inventory! Welcome to the All-New Mercedes-Benz of Wilmington! We are proud to have a New Owner and a New Attitude! As a thank you to our customers, y ... Read more
Click to see our inventory! Welcome to the All-New Mercedes-Benz of Wilmington! We are proud to have a New Owner and a New Attitude! As a thank you to our customers, you will receive 10% discount on all parts and service for the life of your Mercedes-Benz, free loaner car and roadside assistance. Remember, no sales tax on parts in Delaware! Come see us today.

Why You Should Buy a Used Car From Us

Welcome to the All-New Mercedes-Benz of Wilmington! As the largest Mercedes-Benz Certified Pre-Owned dealer in the state, we are sure to have the Mercedes-Benz that you ... Read more
Welcome to the All-New Mercedes-Benz of Wilmington! As the largest Mercedes-Benz Certified Pre-Owned dealer in the state, we are sure to have the Mercedes-Benz that you are looking for!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.0
    Customer Service
  • 4.2
    Quality Of Work
  • 4.2
    Friendliness
  • 4.0
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 80 
cjpatel239/01/2015 10:30:01 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Joe Alcodray,Dru Brahmbhatt
Highly recommended dealership if you're looking for a new or used Mercedes Benz. I worked with Dru on the purchase of a C300 for my mother and he made the sale seamless. Everyone that works there is professional and very nice. Joe the stores manager is a stand up guy, would definitely buy from this group again. HIGHLY RECOMMENDED. The place to buy a new Mercedes in the Tri-State Area.
Missy8/10/2015 09:18:59 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Carlos Arias
Mercedes Benz of Wilmington provided me a great experience when I had purchased my ML 350. Everyone in the dealership was a pleasant to work with, especially with the Pre-Owned Sales Manager named Carlos Arias. He was very helpful, friendly and professional. At first I was a little nervous to actually go in to buy a new car because I do not like the stereotypical pushy salesman attitude. But I was so relieved and happy to see that he was not like that at all. Carlos Arias really made the car buying experience very comfortable for me which made me actually buy the car. He gave me the most pleasant buying experience I have ever had with the best customer service. With all of his kind words and professional support he had offered to me while purchasing my car I am proud to say that I am associated with your company. CARLOS ARIAS IS THE BEST!!!!!
John-6/277/23/2015 12:31:18 AM
1.5
Overall Rating
Customer Service
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Al
I recently purchased a one year old CPO e class from Drew at this dealership. When I arrived home, I noticed that the front cup holder was missing so I called Drew and he promised to send it to me right away. I called back a week later when it hadn't arrived and Drew again promised he would send it right away. A week later when it hadn't arrived arrived, I called the sales manager Al and he promised to send it to me. A week later when it hadn't arrived, I called Al back. I am still waiting to hear from Al. I guess I'll be buying a new cup holder for sixty bucks. I am done with these guys.
Wanted to buy a car6/09/2015 09:57:28 PM
3.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:
They acknowledged and apologized for the concerns that I had regarding my experience. I would give them another chance the next time that I am in the market for a car.
frd6/09/2015 08:39:56 PM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Al Helmuth
We greed on a price on a used car - I offered deposit was told that they prefer to do the paperwork on Monday because Saturday was busy day. I tell them "put a sold sign on the car". Monday comes - no paperwork - Scott tells me to send them a copy of my license and insurance information. I send the license and ask for an invoice - never got it. I worked with Soctt Zeilinski and "his manager" Al Helmuth". Tuesday comes hoping to work out final details and was told - " we sold the car Monday night!" My advice - get it in writing because what they say is clearly not what they do. Interesting business practices!
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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