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Mercedes-Benz of Wilmington

3801 Lancaster PikeWilmington, DE 19805
1-866-785-53091-866-785-5309
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Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Detailing
  • Business Center
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Click to see our inventory! Welcome to the All-New Mercedes-Benz of Wilmington! We are proud to have a New Owner and a New Attitude! As a thank you to our customers, y ... Read more
Click to see our inventory! Welcome to the All-New Mercedes-Benz of Wilmington! We are proud to have a New Owner and a New Attitude! As a thank you to our customers, you will receive 10% discount on all parts and service for the life of your Mercedes-Benz, free loaner car and roadside assistance. Remember, no sales tax on parts in Delaware! Come see us today.

Why You Should Buy a Used Car From Us

Welcome to the All-New Mercedes-Benz of Wilmington! As the largest Mercedes-Benz Certified Pre-Owned dealer in the state, we are sure to have the Mercedes-Benz that you ... Read more
Welcome to the All-New Mercedes-Benz of Wilmington! As the largest Mercedes-Benz Certified Pre-Owned dealer in the state, we are sure to have the Mercedes-Benz that you are looking for!

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.1
    Customer Service
  • 4.1
    Quality Of Work
  • 4.2
    Friendliness
  • 4.0
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 77 
Wanted to buy a car6/09/2015 09:57:28 PM
3.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:
They acknowledged and apologized for the concerns that I had regarding my experience. I would give them another chance the next time that I am in the market for a car.
frd6/09/2015 08:39:56 PM
1.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Al Helmuth
We greed on a price on a used car - I offered deposit was told that they prefer to do the paperwork on Monday because Saturday was busy day. I tell them "put a sold sign on the car". Monday comes - no paperwork - Scott tells me to send them a copy of my license and insurance information. I send the license and ask for an invoice - never got it. I worked with Soctt Zeilinski and "his manager" Al Helmuth". Tuesday comes hoping to work out final details and was told - " we sold the car Monday night!" My advice - get it in writing because what they say is clearly not what they do. Interesting business practices!
johntasch6/01/2015 02:41:38 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:EJ Willard
Mercedes Benz of Wilmington provided me a great experience when leasing my 2015 G550. EJ Willard was extremely patient and helpful as I decided which vehicle would best suit my needs. Never did he pressure me into making a decision and was more than happy to work with me on pricing to his best ability. I was also trading in my Jeep and they offered me a very reasonable amount for my trade. I have bought and leased many vehicles over the past few years but this was definitely one of my better experiences. Very happy!
JWPar5/05/2015 08:02:23 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Bill Dericco,Stephan Ouakrim,Carlos Arias
I shopped for quite awhile, looking for an extremely clean car, with the features I wanted and the price I was willing to pay. Online searches led me to MB of Wilmington... only issue was , they are 200 miles away ( from Richmond, Va.). I had numerous email and phone interaction with Bill and ultimately led me to have the confidence to make a purchase sight unseen. First MB and also first time not actually seeing the car in person, I had driven similar in my area, knew I liked the car/appearance/handling/features but.. again.. had not seen in person. Left a deposit, purchased a train ticket and 4 hrs. later Stephan picked me up from the train station.. and I was not disappointed ,, the car was as advertised and extremely clean (2013 C 300 sport). Had been serviced at that dealership. Stephan was extremely professional with a balance of laid back, easy to talk too. Really great experience , thoroughly enjoy the car ( wife does too which is causing heartburn :) I would make the trip again for the right car at the right price.
Waytoomanycars4/30/2015 02:08:22 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Alissa Facciolo
Like others that have provided reviews, I do a good bit of research before deciding to buy a car. Because of my high annual mileage driven I tend not buy new and I can't lease; instead I go for clean off-lease premium vehicles. I usually spend weeks shopping on and off line because for me "the hunt" is part of the fun of getting a new car.. But let's face it: research reveals that the Internet sets fair market value these days, not any of the "blue books" or "price guides" which in my experience tend to over value resale prices, especially on higher-end cars. My previous purchases have been through reputable independent resellers as most dealers I've approached either look down upon used car sales or tend to bloat their used asking prices perhaps to steer prospects towards new cars. However as explained above, that does not work for me. While I understand that some buyers may bite on the higher used car prices paid at dealers for what may or may not be a additional security gained through dealer purchases, I tend to rely on CarFax maintenance/accident histories and price/options as the primary factors on where to buy and what to pay. So with all of the above in consideration I was very happy to find a beautiful 2012 SLK350 at MB of Wilmington at fair market value with the added bonus of being CPO thereby extending the factory warranty for another year. The combination of Mercedes maintenance history, CPO certification, and competitive price made it a combination hard to beat. Moreover they were willing to work with my BMW 650i trade in value which helped to close the gap on the deal.. But what really put the icing on the cake was the personal and professional treatment received while consummating the transaction that made me feel like a life-long customer. As a "car guy" I appreciate that Manager Carlos "gets it" regarding moving used cars at fair prices; and Alissa's cheerful attitude almost made me forget to execute a few important details! All of this was set up by Scott Z who helped with the front-end negotiations before I walked in the door thereby minimizing stress or a wasted trip. Overall I most certainly will consider MB of Wilmington for future purchases. It's well worth the two-hour drive from my home. I have no reservations recommending them to others and will likely do so as I am often asked (the car guy thing).
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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