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Union Park BMW

1800 PENNSYLVANIA AVEWILMINGTON, DE 19806-4020
1-855-442-99521-855-442-9952
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Services and Amenities

  • Service Centers
  • Body Shop
  • Loaner Cars
  • Rental Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Children's Play Area
View all services and amenities

Why You Should Buy a New Car From Us

At Union Park in Wilmington, DE we have a great selection of vehicles, including Honda, BMW, Volvo, GMC, Buick and Jaguar as well as all makes and models of used cars & ... Read more
At Union Park in Wilmington, DE we have a great selection of vehicles, including Honda, BMW, Volvo, GMC, Buick and Jaguar as well as all makes and models of used cars & trucks. As we celebrate over 50 years of providing outstanding service, we have earned a reputation for integrity and service. Our full line of BMW, including the BMW X6, X5 Diesel, M5, X3, are available for you to look at and test drive. Please don't hesitate to contact us concerning any of our New or Used cars in our Inventory. Also check for any New Car Specials and Used Car Specials we may be currently offering. Please contact us or call us at 855-442-9952. Union Park BMW - Your Delaware BMW choice.

Why You Should Buy a Used Car From Us

At Union Park in Wilmington, DE we have a great selection of vehicles, including Honda, BMW, Volvo, GMC, Buick and Jaguar as well as all makes and models of used cars & ... Read more
At Union Park in Wilmington, DE we have a great selection of vehicles, including Honda, BMW, Volvo, GMC, Buick and Jaguar as well as all makes and models of used cars & trucks. As we celebrate over 50 years of providing outstanding service, we have earned a reputation for integrity and service. Our full line of BMW, including the BMW X6, X5 Diesel, M5, X3, are available for you to look at and test drive. Please don't hesitate to contact us concerning any of our New or Used cars in our Inventory. Also check for any New Car Specials and Used Car Specials we may be currently offering. Please contact us or call us at 855-442-9952. Union Park BMW - Your Delaware BMW choice.

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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Certified Cars A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.3
    Customer Service
  • 3.8
    Quality Of Work
  • 3.3
    Friendliness
  • 3.4
    Overall Experience
  • 3.8
    Price

Dealership Reviews

1 - 5 of 69 
just4fun8/22/2016 10:22:46 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:George Shaer
I dealt with George Shaer and had a wonderful experience! Brought my low mileage 2006 convertible with a check engine light on and a front end issue. He correctly diagnosed the issue as a faulty thermostat and a need for two front end bushings. My car has not driven this well in two years! It has a new lease on life and is sporty to drive. It was George who diaginosed the issues and I am so glad it was he who took charge of my drop off. BMW had all the parts I needed . In at 7AM out at 3:30 with a much appreciated car wash! Couldn't be happier!
MikeB4448/07/2016 09:41:27 PM
2.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:George
He was rude, short and preoccupied with other things. Really? How does he keep his job when obviously he does not like people or job?
Richard Patton7/28/2016 05:07:01 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Melissa
My wife and I just completed a deal with Melissa at Union Park BMW. From start to finish, her service was both friendly and professional. The fact that she is a dog-lover scored big points with my wife. We drove away completely satisfied with the BMW we purchased and the courteous service we experienced.
iregalado5/28/2016 12:51:27 PM
5.0
Overall Rating
Customer Service
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Scott Woodruff
My vehicle was serviced promtly and professionally eventhough I did not have an appointment scheduled, great customer service! I would recommed Union Park BMW to my friends and family.
Union Park BMW responded to this review
5/30/2016
Hello, Thank you for taking the time to tell us about your experience with Union Park BMW, Scott and our team! We are very glad to hear that your visit was accommodating. Please do not hesitate to contact us with any questions. Thank you for choosing Union Park BMW! Summer Rain Ursomarso Marketing Coordinator Union Park Automotive Group
BobLinks3/10/2016 02:19:23 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Dave Hornberger
I have come to completely understand why so many owners refer to this dealership, specifically the service department as "Use-less Park BMW" They blatantly lied to me on a more than one occasion. I guess the think just because Autozone can not read their codes that they can just tell you anything and make up phoney problems to pad your bill... I tested this on 2 occasion when I got a check engine light... Took it to someone, let's call him "HonestBMWGuy" that had the updated tools to read BMW codes which tells how many times and the mileage at which the code occurred, etc. They read ONE code. I then took it to Useless-Park and low and behold, they read 4 codes... Took it back to the "HonestBMWGuy" and still only ONE code... Did not erase the code and took it back to Useless-Park 2 weeks later again and somehow 3 different codes including the ONE code read by "HonestBMWGuy"... Decided to take it to another BMW dealership in the next state and guess what, they read only ONE code.... Took it back to Useless Park and 2 more codes cropped up... What a bunch of crooks... They got over $1k out of me on that first visit before I had enough "evidence" to satisfy myself what they are all about... Since then, I have heard nothing but the same sorts of stories from other local BMW owners about this dealership services...
Union Park BMW responded to this review
3/11/2016
Hello Bob, Thank you for your message. We apologize that you had an issue with your service experience at Union Park BMW. Our recollection of the events differ, but we would be happy to revisit the issue if you would like. If so, please contact our service manager, Dave Hornberger, at 302-429-5618. Best regards, Gerry Husbands Service Director Union Park BMW
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Union Park BMW : WILMINGTON, DE 19806-4020 Car Dealership, and Auto Financing - Autotrader