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Hertrich Nissan

1378 S. Dupont HighwayDover, DE 19901
1-877-957-16771-877-957-1677

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Parts & Accessories
  • Courtesy Shuttle
  • Customization
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

Our inventory of new cars is the largest you'll see at any other Nissan dealership in Delaware, and our selection of new Nissans includes the Altima, Armada, Cube, Fronti ... Read more
Our inventory of new cars is the largest you'll see at any other Nissan dealership in Delaware, and our selection of new Nissans includes the Altima, Armada, Cube, Frontier, Juke, Maxima, Murano, NV, Pathfinder, Quest, Rogue, Sentra, Titan, Versa, Xterra and 370Z. Also at your Dover Nissan dealer you can find a massive inventory of competitively priced used cars, trucks, SUVs and vans. We're the car dealer Dover, DE where you can find quality used vehicles from all the leading brands!

Why You Should Buy a Used Car From Us

Hertrich Nissan has been open since 1991 and is a member of the Hertrich Family of Automobile Dealerships. We are located in Dover, Delaware on Rt. 13, right next to the ... Read more
Hertrich Nissan has been open since 1991 and is a member of the Hertrich Family of Automobile Dealerships. We are located in Dover, Delaware on Rt. 13, right next to the Rt. 1 Puncheon Run Connector On-Ramp and just north of the Rodney Village Shopping Center. We are the Dover Nissan dealer of choice and we're proud to serve the entire DelMarVa Peninsula with quality new and used cars, trucks, SUVs and vans.

Languages Spoken

  • Español

Dealer Disclaimer

Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price ... Read more
Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 3.0
    Customer Service
  • 2.3
    Quality Of Work
  • 3.7
    Friendliness
  • 3.0
    Overall Experience
  • 3.0
    Price

Dealership Reviews

1 - 5 of 6 
msjobs20043/09/2015 09:17:44 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:service center employee
I went to the service center and asked to check the charging system because the battery of my car is not charging properly and battery and brakes lights were blinking at the same time which means the alternator is not working properly to charge the battery to run the car. I had a coupon of $38 to check the charging system but the person at the counter to instint me when I reached to the service center I went to the service center and asked to check the charging system because the battery of my car is not charging properly and battery and brakes lights were blinking at the same time which means the alternator is not working properly to charge the battery to run the car. I had a coupon of $38 to check the charging system but the person at the counter to force me to go for the complete checkup so he can charge $99, but I stick to check only the charging system because I knew there was a problem with the alternator. Anyway on that day they fixed my car basically they just charged my battery and said everything is good so I went to my home but on the next day I had the same problem so I called them to get the appointment. On my next appointment day I reached at 10 am in the morning and after 4 hours the same guy came to me and said it is alternator problem and then I asked him why you guys didn't check at the first time even I am not a technical person but I told you it is a alternator problem which is not charging battery. Anyway they asked me to wait another one hour to change the alternator and charged me more than $500 even the best quality alternator is available is only $150. I am very disappointed because they wasted my lots of time and money. Please do not go there they are not honest. Munir Muhammad
geo1/30/2015 07:38:59 PM
3.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Service Manager
If you purchased a vehicle from Hertrich Nissan please pray you don't have any problems that require maintenance. Took my Nissan Sentra 2013 (11,400) miles to Hertrich because there was a rattle under the dashboard. When I went to pick up my vehicle I told there was loose screw on the heater that needed tightening up. Took my 20 minute trip home and the heat in the car no longer worked along with the throttle to open the gas cap. Took the car back to have that repaired. Day 1, mechanic had to leave for an emergency. Day 2, I called at the end of the day to find out if my vehicle was ready for pick-up, they said it was, get in the car and the service manager tells me this long story on how these kind of cars take a long time to heat up and that I need to turn it to 90% to get the car warm. I have had this car for 16 months, I bought it brand new and never had the heat above 74%, also the car was fine until they took the dash apart. Now I'm in the sit and wait portion from the Service Manager. This situation is worst than it sounds but for the sake of the long version I left a lot out. Point being PRAY YOU DON'T HAVE TO USE HERTRICH NISSAN'S SERVICE DEPARTMENT. For those of you who had a better experience, good for you guys, because my experience was anything but.
knieman7/02/2014 11:05:19 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Natalie Barker, Scott Squier
I had a great experience at Hertrich Nissan! They made everything simple and painless and had amazing pricing. I purchased preowned and they went above and beyond to answer any questions I had about the vehicle.
apalumbosr3/23/2013 11:32:17 AM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:joe price
Joe price sold us a new Altima. He was professional and knowledge. He answered all our questions. He was knowledgeable and very caring. Andy & Terry Palumbo 302-645-9719 PS I am sending this message because to date we never received an evaluation form .
Mbusa20133/03/2013 05:26:45 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Keith, Rob, Megan
Rob the sales manager was upfront over the phone and stood by what we discussed when my wife and I arrived there. Megan was very helpful. Keith Wenck was our sales consultant and was very knowledgeable about the maxima's we were looking at. We made our purchase with Hertrich Nissan because they didn't play the usual games others play and hold you hostage all day. I would recommend them and would purchase again.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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