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BMW of Fairfax

8427 Lee HwyFairfax, VA 22031
1-866-790-41181-866-790-4118
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Services and Amenities

  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Children's Play Area
  • Concierge
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

BMW of Fairfax offers a full complement of new vehicles, available for both immediate and factory ordered delivery. All of our vehicles are available for you to search on ... Read more
BMW of Fairfax offers a full complement of new vehicles, available for both immediate and factory ordered delivery. All of our vehicles are available for you to search online right now. Please call our Internet Sales Staff now to make an appointment to test drive the car of your choice.

Why You Should Buy a Used Car From Us

Get a pre-owned BMW car for sale from BMW of Fairfax. You can save a lot of money by buying a reliable used car. Contact us and we will help you find a quality used car, ... Read more
Get a pre-owned BMW car for sale from BMW of Fairfax. You can save a lot of money by buying a reliable used car. Contact us and we will help you find a quality used car, at the right price. We want to make buying a used car easy. Please call us at 877-912-5449 and ask for more information on our great used car specials. Ask us about an extended warranty purchase option, which will provide peace of mind, as part of your car purchase.

Languages Spoken

  • Español
  • Tiếng Việt
  • 한국어

Dealer Disclaimer

Price excludes dealer processing fee, tax and tags. Please call dealer to verify pricing and vehicle availability.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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Dealer Ratings

24-Month Overall Rating
  • 4.6
    Customer Service
  • 4.8
    Quality Of Work
  • 4.6
    Friendliness
  • 4.4
    Overall Experience
  • 4.6
    Price

Dealership Reviews

1 - 5 of 176 
aya111/17/2015 03:40:16 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:James Duerbeck
So I thought I was an "Audi only" girl...my lease for my A5 (which I loved and was obsessed with) was ending and I wanted a new lease....the rates were ridiculous even with our "preferred customer rate" since we have had 3 Audis in our household. long story short....I walked away pretty ticked off....till I was referred to James Duerbeck at BMW. He quickly understood what I needed based on general details and my budget....he literally walked me through every step and helped me find the perfect car (320xi). Obviously it is a great car, but what was more exceptional was the service. James helped me through every step (he even set up a bunch of personalized settings in the car before I sat in it for the first time - really nice touch...and he even had his number on speed dial in case I had any questions, set up my iPhone apps, and went through every feature possible...ya, doesnt get better than that.) If you need a great car and even better service....call James Duerbeck at BMW Fairfax- he is the best.
jffiegmar12/20/2014 04:22:34 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:James Duerbeck
When I entered the showroom I was looking for a Used Car sales person. I believed a used BMW met my needs. I was then introduced to James Duerbeck. James offered me options that were not offered to me at any of the 3 BMW dealerships I visited to trade in my 2010 X5. James was able to structure a dealer that put me in a 2015 5 series. James and the sales team are excellent to work with. They made my experience pleasurable which I never thought I could say about a car dealership. When picking up my new 5 series James went through all the cars options and his knowledge of BMW's is exceptional. I would recommend BMW of Fairfax to anyone looking to buy a new or used BMW.
Mfarnum12/16/2014 05:08:11 PM
1.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Philip Mitchell
The service department is WAY over priced and inept. Took my classic 840CI for routine work. The car was returned to me with windshield wipers that were chipping the paint (supposed to be new wiper blades - their cost $155 for OEM parts worth $54. Installed a new winshield washer bottle, the screws to secure the unit were lying on top of the engine and unit was resting on side of engine compartment. DON'T TAKE YOUR CAR TO THIS OUTFIT!!!
jaykim55412/13/2014 07:54:40 AM
1.0
Overall Rating
Friendliness
Overall Experience
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Alex
Worst dealer I ever been too. I would have given a 0 star if it allowed me. The new car sales department is nice and lady in the front is friendly but it seems like the used car department had issues. Maybe, it was just one person who was the problem. Alex, who is the most stubborn and ignorant salesman I ever met, just blew off the day. Seems to be kind in the first place but you should not have pushed it. I can see Chris, whose name was mentioned in numerous reviews but never the name Alex. I was first scheduled to meet Chris but do not know why Alex was appointed. It would have been a different story if I had the conversation with Chris. Alex, you should not have pushed it and should change your attitude when talking with a customer. Were you showing such behavior because your are aligned with the guideline and manual provided by BMW? You said it yourself, you are part of BMW, 1 billion car selling Fortune 500 company and if this the quality BMW provides, I am very disappointed. Good that my wife stopped me from buying the car from this dealer, for I was able to close a deal with BMW Alexandria, which provided a million times better service and experience than you did. Attention, if you are looking for used BMWs, go somewhere else. It is never worth the travel for they will give you excuses for trying to sell the car only by the price set by the system. If you can not provide flexibility, at least provide some manners.
BMW of Fairfax responded to this review
12/23/2014
Dear Jaykim Thank you for taking the time to write about your experience as customer service is extremely important to us. We would like to speak to you directly about your experience at our dealership. Please contact myself at (703) 245-3922. Thank you once again and we look forward to speaking with you. -Mike Walker (General Manager)
KirkBeckhorn10/17/2014 03:54:09 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:James Duerbeck
If you are considering the purchase of a BMW, make sure you see James Duerbeck at Fairfax BMW. James helped me with my recent purchase of a BMW and the overall experience was remarkably straight forward and fair. James carefully listened to what type of vehicle and options I was looking for. He then located a vehicle in the color and options that I was looking for, after which we negotiated a fair price. As it turned out, through no fault of James or BMW of Fairfax, the vehicle we identified was not available requiring us to locate a second vehicle and negotiate a (fair) price again. Throughout the process, James could not have been more patient or professional with no pressure to purchase. After the purchase James spent an hour (after the dealership was closed) explaining the various systems in the vehicle and has offered to spend additional time with me if I have additional questions.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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