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Fair Oaks Chantilly Chrysler Jeep Dodge Ram

4170 Auto Park CircleChantilly, VA 20151
1-866-461-62571-866-461-6257

Services and Amenities

  • Factory Authorized Service Center
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Internet Access
  • Handicapped Accessible
  • Comfortable Waiting Area
  • Delivery Options
View all services and amenities

Why You Should Buy a New Car From Us

We are a 5 STAR family owned dealership since 1981 and have received Chrysler's dealer honor awards every year since 1984. Our inventories, certified professional employ ... Read more
We are a 5 STAR family owned dealership since 1981 and have received Chrysler's dealer honor awards every year since 1984. Our inventories, certified professional employees, services, and benefits are the best around the beltway. Our location is convenient from airports, beltways and main highways. We are open 7 days a week.

Why You Should Buy a Used Car From Us

We are a family owned dealership since 1981 and have received Chrysler's dealer honor awards every year since 1984. Our inventories, certified professional employees, se ... Read more
We are a family owned dealership since 1981 and have received Chrysler's dealer honor awards every year since 1984. Our inventories, certified professional employees, services, and benefits are the best around the beltway. Our location is convenient from airports, beltways and main highways.Fair Oaks vehicles have passed a strict inspection, most are Chrysler certified with a 6yr/80,000 mile limited warranty, and we have a Carfax report available for you. We are open 7 days a week.

Languages Spoken

Dealer Disclaimer

Vehicle prices do not include tax, tags and a $589 dealer processing fee. "Not all customers will qualify" Depending on the age of a vehicle normal wear and tear should b ... Read more
Vehicle prices do not include tax, tags and a $589 dealer processing fee. "Not all customers will qualify" Depending on the age of a vehicle normal wear and tear should be expected. An outside company gathers and posts information on all of our vehicles. We are not responsible for any errors or omissions.
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These Participating Dealers accept the Kelley Blue BookSM Instant Cash Offer which is a free actual offer based on your specific car's condition and features. Once the Dealer inspects your vehicle to verify the information and confirm the condition of your car, you decide if you want to walk away with cash, use the Offer toward the purchase of another vehicle, or do nothing at all.
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Dealer Ratings

24-Month Overall Rating
  • 3.9
    Customer Service
  • 3.9
    Quality Of Work
  • 4.0
    Friendliness
  • 3.9
    Overall Experience
  • 4.1
    Price

Dealership Reviews

1 - 5 of 247 
Jeepers Batman3/29/2016 09:09:53 AM
3.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Sony Pierre
I worked with Sony. He seems like a good man and loves his work, you can tell. You are lucky to have him at your dealership making things happen there. My hope is that he is just as open and reachable when I have to come in for service.
Johnd12263/18/2016 03:33:56 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:No
Who Helped Me:Gary Hall
I drove three hours down to dealership with agreed upon (out the door) price of Jeep. I've purchased many cars before so I'm well aware of the dealer games and fees they tack on at the end but I got in writing the total out the door price (including tax, tags, processing, destination, everything!). I went down to dealership, we completed paperwork with agreed upon price, and drove home in new car. Two days later, the dealer calls me and said they messed up on the taxes and are short $500. I told them its clearly their mistake and we agreed on price so they need to rectify the issue on their end. They refused and even when I spoke to GM, he only offered to credit $200 back!! I told him it was clearly their fault and unacceptable that they agree to final sales price and then call a customer 2 days later to say "Oh we messed up and now need an additional $500" What kind of clown dealership is this?!?! And more concerning, the GM realizing that it was their mistake didn't even do the right thing and take care of the $500. Do not go to this dealership for anything!!
bsalyer2/11/2016 09:50:27 AM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Bonnie Abbott,Marvin Rivera,Giles Mulligan
I have bought a few cars both new and used from this dealership. The sales staff has generally been very nice, after all they are attempting to sell you a car! Bonnie happened to me my sales representative most recently and was honestly the only part of this dealership worth the visit. Most recently, I purchased two cars in a bundle deal. One, a brand new Dodge Challenger and Second, a used 2008 BMW X5. I went in originally looking just for a used but nice SUV for our kids. I was convinced to buy two cars to help reduce my overall monthly payment. I obliged because I loved the deal they had going for the Challenger. In any case, I told Bonnie what was important to me in the used car. Three rows, leather seats and entertainment package for the children. Bingo, we have just the thing here on our lot... a 2008 BMW X5. Its a beauty and we purchase the car. One week later, we are back in the shop because the entertainment system does not work. The repair shop attempts to fix it, assuring us that it is working fine. They were wrong, the DVD player reads malfunction every DVD we put in, with one exception (some random Power Ranger DVD works, its the only one)... Fast forward a few months, we come back into the dealership for our regular maintenance and oil change and again complain of the DVD system never having worked. We are told that we would need to go to the BMW service to see what was wrong. Our Dodge service repair manager handling our case assured us that Dodge would cover repair costs since he has known about this issue since we bought the car... well, go figure, he was wrong. fairoaks Dodge General Manager Jim Davies sat down with my fiance and I and explained that too much time had gone by and that he and his dealership would not be responsible for the repair. After a bit of haggling back and forth with him he changes his tune... "Ok, lets find out how much the repairs will be, then I will work with your warranty folks to pay for the repair".. he even gives me his business card and says, call me anytime you have a concern or question. Jim Davies has not answered that phone line for me or BMW since that day roughly 2 months ago now. I have left countless voicemails for him and tried calling dozens of times. I even reached out to Bonnie who responded that she would do the best she could to get him to call me back. This is shady business. Jim even told me that they NEVER inspect entertainment systems when they sell used cars. Pathetic. The worst part of this whole mess has been the refusal of the general manager to reach out to me to figure this issue out. False promises got me out of the door and from then on, he has avoided me like the plague. I have purchased 3 cars from this dealership and will not buy another one. DO NOT BUY A CAR FROM THIS DEALERSHIP... **** This was written before additional issues that have come up since then which include; replacing entire transmission, drive shaft (?), transmission pan, all four new breaks and rotors - all within a year of purchasing this car from this dealership. I spoke to several mechanics in the area that assured me that they had to have known this car was a lemon with multiple issues. Oil leaks, breaks worn down, dvd system not working and just countless other issues. I went back into the dealership last night to give them an opportunity to remedy the situation and make it right. Im told its "not their problem anymore". Bonnie my sales lady (best thing this place has going for them) comes in on her day off to act as a champion for getting me out of this terrible car and into something new. The manager on staff Jiles, offers me an insulting amount of money on the BMW i bought from them just a year before... literally offered me 14k less then I paid to this dealership 15 months ago. No used car depreciates at that rate over that period of time. The behavior of the management at this dealership is awful and I would suggest that nobody ever do business with them... not in any capacity whatsoever... Im told my situation is an anomaly... but they are unwilling to help.
EricF 2/08/2016 01:03:27 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Harris Durrani
We just bought a truck with Harris Durrani, he was awesome! He was honest, up front, very helpful and knowledgeable. He went above and beyond, and made us feel comfortable! I highly recommend him if you're buying a car, truck, Etc. My wife and I are very pleased! 10 Rating all around!!!!
KSM2/04/2016 04:01:15 PM
5.0
Overall Rating
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:Yes
Who Helped Me:Thomas Archer
Troy squeezed me in last minute when I came in with engine trouble. He solved the problem immediately and is having me come in every 1000 miles just to double check that everything is O.K. He cares that the cars he works on are safe long term.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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Fair Oaks Chantilly Chrysler Jeep Dodge Ram : Chantilly, VA 20151 Car Dealership, and Auto Financing - Autotrader