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Mercedes-Benz of Chantilly

14841 Stonecroft Center CourtChantilly, VA 20151
1-866-604-69701-866-604-6970

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Mercedes-Benz of Chantilly features the finest collection of new and used Mercedes-Benz model vehicles in the Northern Virginia and Washington DC metropolitan area. It is ... Read more
Mercedes-Benz of Chantilly features the finest collection of new and used Mercedes-Benz model vehicles in the Northern Virginia and Washington DC metropolitan area. It is well worth the short drive from Bethesda, Arlington and other fine neighboring communities around the Beltway.

Why You Should Buy a Used Car From Us

Mercedes-Benz of Chantilly features the finest collection of new and used Mercedes-Benz model vehicles in the Northern Virginia and Washington DC metropolitan area. It is ... Read more
Mercedes-Benz of Chantilly features the finest collection of new and used Mercedes-Benz model vehicles in the Northern Virginia and Washington DC metropolitan area. It is well worth the short drive from Bethesda, Arlington and other fine neighboring communities around the Beltway.

Languages Spoken

  • 한국어

Dealer Disclaimer

Pricing excludes tax, tags and $435 processing fee. Please call dealer to verify pricing and vehicle availability
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
Some brands group models with similar body styles together. (Ex: BMW 3 Series or Mercedes-Benz C-Class)
Trim refers to both exterior and interior options that enchance a base model. (Ex: Ford Mustang GT or Honda Accord EX)
These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 3.9
    Customer Service
  • 4.3
    Quality Of Work
  • 4.0
    Friendliness
  • 3.9
    Overall Experience
  • 4.3
    Price

Dealership Reviews

1 - 5 of 140 
tim berone4/18/2015 10:20:43 PM
5.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Arthur Lauw, Nick Spahic
I purchased a 2015 ML350 from MB of Chantilly, and I couldn't be happier with the level of professionalism I was shown throughout the entire buying process. The Sales Manager- Arthur Lauw, and my Sales Rep- Nick Spahic were the ABSOLUTE BEST I've ever had the pleasure of working with. This was definitely not the average cat and mouse game normally associated with purchasing a new car. They worked diligently to find the right deal for me and I never felt as if I was under any pressure to go forward with the deal. If you're in the market for a new Mercedes, I would HIGHLY RECOMMEND contacting MB of Chantilly, and do yourself a favor by asking for either Arthur, or Nick......
LisaP4/17/2015 04:40:45 PM
1.2
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Sam Mingle
When I was buying my car from this dealership I did not mind paying extra because I trusted these guys that I'll get a safe car with minimum problems..oh how wrong I was. First, they told me that they replaced the driver's side door handle. After this "Mercedez-benz quality" replacement, every time it rained I would get water inside of my door. It was splashing like I had a full fish tank sitting next to me.. I had ti fix that problem but it was just a beginning.. After driving it for the first month or two I noticed that it is really shaky when I go over 60.. so I took it to the shop and they told me the struts were broken.. not a big deal.. i just replaced them.. but then I noticed that my front bumper started sticking out..I took it to the shop again..It turns out my bumper was holding up by a piece of STRING! It was a miracle I did not lose the whole bumper somewhere on the road. Apparently the car was in the front accident that the "professional" dealers at the Mercedez dealership did not know about. These professionals also did not notice how the pumper was not placed right.. The customer service person was shocked by what I told him but there was nothing he could do.. of course.. just keep selling cars like this and putting your customers in danger.. WAY TO GO!
smadhav11/06/2014 09:34:27 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jennifer Chung
Jennifer Chung, was extremely helpful in identifying the right pre-owned certified car for me. The experience was hassle free, she was great. I am happy with my new car, and would recommend her for all you guys.
amoran110/20/2014 12:50:48 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Sam Mingle
I got a new 2014 C Class and worked with Sam Mingle, He was great. If you are looking for a no hassle guy to work with he was great. I would have liked a little more for my trade, but I got a deal I could live with. Go see Sam, you won't be dissapointed
ssolomon1610/01/2014 12:49:00 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Bert O'Neal
BUYER BEWARE I purchased a Pre-Owned BMW 330i with 62,000 miles from the dealership in November 2013. A few months into ownership my rear window failed. I first inquired from my salesman Mr. Slattery whether or not the dealership could cover the repair of the rear window. Mr. Slattery said that they could not but would ask the powers that be. I learned that the pre-owned manager Matt DeCampo chose not to get involved or provide assistence. A month later while driving down the road, my engine shut off. After it being towed into the shop, it was discovered it needed a new crankshaft sensor, new struts and several disconcerning leaks. After $3,000 in repairs at their dealership yet another red signal has illuminaed. The brake light is now illuminated. When I purchased the vehicle they put on new front and rear brakes. Common logic would tell you that the vehicle should be taken back to the service department that fixed the front and rear brakes. However after speaking with Mr. DeCampo who said that the brake light could be any issue he would not allow the car to be brought in for diagnostic. I spoke with the General Manager Bert O'Neal who said that even though his service department put new front and rear brakes on the car that it is not covered for even a diagnostic check through his dealership. The car has now 67,000 miles on it with a multitude of past issues in 5,000 miles of driving. It has been a nightmare experience since purchasing this vehicle and just as poor of customer service from management. Do not expect this dealership to do anything for you. Just be forwarned that dealership is under the Penske automotive group and not a corporate ran Mercedes Benz dealership.
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This image is a stock photo and is not an exact representation of any vehicle offered for sale. Advertised vehicles of this model may have styling, trim levels, colors and optional equipment that differ from the stock photo.
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