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Mercedes-Benz of Chantilly

14841 Stonecroft Center CourtChantilly, VA 20151
1-888-968-16381-888-968-1638

Services and Amenities

  • Service Centers
  • Factory Authorized Service Center
  • Body Shop
  • Loaner Cars
  • Parts & Accessories
  • Courtesy Shuttle
  • Detailing
  • Business Center
  • Internet Access
  • Comfortable Waiting Area
  • Delivery Options
  • Diesel
View all services and amenities

Why You Should Buy a New Car From Us

Mercedes-Benz of Chantilly features the finest collection of new and used Mercedes-Benz model vehicles in the Northern Virginia and Washington DC metropolitan area. It is ... Read more
Mercedes-Benz of Chantilly features the finest collection of new and used Mercedes-Benz model vehicles in the Northern Virginia and Washington DC metropolitan area. It is well worth the short drive from Bethesda, Arlington and other fine neighboring communities around the Beltway.

Why You Should Buy a Used Car From Us

Mercedes-Benz of Chantilly features the finest collection of new and used Mercedes-Benz model vehicles in the Northern Virginia and Washington DC metropolitan area. It is ... Read more
Mercedes-Benz of Chantilly features the finest collection of new and used Mercedes-Benz model vehicles in the Northern Virginia and Washington DC metropolitan area. It is well worth the short drive from Bethesda, Arlington and other fine neighboring communities around the Beltway.

Languages Spoken

  • 한국어

Dealer Disclaimer

Pricing excludes tax, tags and $435 processing fee. Please call dealer to verify pricing and vehicle availability
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A certified pre-owned car has passed a strict inspection by the original manufacturer and is backed by an extended warranty.
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These dealers accept offers from our Trade-In Marketplace, which determines the value of your car and provides an instant, free offer. Offers are guaranteed as long as the car's condition and information are verified.
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Dealer Ratings

24-Month Overall Rating
  • 4.4
    Customer Service
  • 4.7
    Quality Of Work
  • 4.5
    Friendliness
  • 4.4
    Overall Experience
  • 4.5
    Price

Dealership Reviews

1 - 5 of 138 
smadhav11/06/2014 09:34:27 AM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Jennifer Chung
Jennifer Chung, was extremely helpful in identifying the right pre-owned certified car for me. The experience was hassle free, she was great. I am happy with my new car, and would recommend her for all you guys.
amoran110/20/2014 12:50:48 PM
4.4
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:Yes
Who Helped Me:Sam Mingle
I got a new 2014 C Class and worked with Sam Mingle, He was great. If you are looking for a no hassle guy to work with he was great. I would have liked a little more for my trade, but I got a deal I could live with. Go see Sam, you won't be dissapointed
ssolomon1610/01/2014 12:49:00 PM
1.0
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(USED)
Would I Recommend this Dealer:No
Who Helped Me:Bert O'Neal
BUYER BEWARE I purchased a Pre-Owned BMW 330i with 62,000 miles from the dealership in November 2013. A few months into ownership my rear window failed. I first inquired from my salesman Mr. Slattery whether or not the dealership could cover the repair of the rear window. Mr. Slattery said that they could not but would ask the powers that be. I learned that the pre-owned manager Matt DeCampo chose not to get involved or provide assistence. A month later while driving down the road, my engine shut off. After it being towed into the shop, it was discovered it needed a new crankshaft sensor, new struts and several disconcerning leaks. After $3,000 in repairs at their dealership yet another red signal has illuminaed. The brake light is now illuminated. When I purchased the vehicle they put on new front and rear brakes. Common logic would tell you that the vehicle should be taken back to the service department that fixed the front and rear brakes. However after speaking with Mr. DeCampo who said that the brake light could be any issue he would not allow the car to be brought in for diagnostic. I spoke with the General Manager Bert O'Neal who said that even though his service department put new front and rear brakes on the car that it is not covered for even a diagnostic check through his dealership. The car has now 67,000 miles on it with a multitude of past issues in 5,000 miles of driving. It has been a nightmare experience since purchasing this vehicle and just as poor of customer service from management. Do not expect this dealership to do anything for you. Just be forwarned that dealership is under the Penske automotive group and not a corporate ran Mercedes Benz dealership.
vagolferbob7/21/2014 12:01:48 PM
4.8
Overall Rating
Customer Service
Quality Of Work
Friendliness
Overall Experience
Price
Reason for My Visit:SALES(NEW)
Would I Recommend this Dealer:Yes
Who Helped Me:Ben Hyland
I was in the market for a new luxury car and MB was one of my alternatives. The knowledge and personal service of Ben Hyland and his associates made the MB purchase easy. He was very familiar with all the models and the options and helped me decide on the E350. He assisted in the myriad of paperwork and in getting my USAA discounts. The rest of the support team was equally helpful in what could be a stressful situation. I have not had the car in for service yet, but hope that that department is on par with those I have encountered so far.
gmarountas6/28/2014 02:15:02 PM
1.0
Overall Rating
Customer Service
Friendliness
Overall Experience
Reason for My Visit:SERVICE
Would I Recommend this Dealer:No
Who Helped Me:Esmeralda
I am an avid MB brand fan. However, this dealership's service dept. (specifically Esmeralda) failed to meet my service expectations for basic diagnostic service. Totally unacceptable service experience! If you need to service your Benz, you will receive 100 times better service either at Tysons or Bethesda.
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